A171996 2048392

Service Bulletin Details

Public Details for: A171996 2048392

This bulletin contains software update information for when the instrument cluster display shows "please reduce oil level."


- 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -

Technical Service Bulletin
17 Oil level too high, warning light on
17 19 96 2048392/3 January 15, 2019. Supersedes Technical Service Bulletin Group 17 number 18-94 dated July
12, 2018 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
RS7
2014 - 2018
All
Not Applicable
RS7+
2016 - 2018
All
Not Applicable
S8
2013 - 2017
All
Not Applicable
S8+
2016 - 2017
All
Not Applicable
RS6, RS6+
2018
All
Not Applicable
S6, S7, and
A8
2013 - 2018
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised Service (Added Step 3, Note, MY to SVM table)
2
07/12/2018
Revised header data (Added models)
Revised Condition (Updated Customer statement)
Revised Production Solution (Added information)
1
07/13/2017
Initial publication
Customer statement:
 The instrument cluster display shows “Please reduce oil level” or “Please warm up engine”.
Workshop findings:
 Usually there are no DTCs in the engine control module (ECM), J623 (address word 0001).
 Oil level maybe overfilled when checked with service dipstick T40178.
Technical Background
Not applicable.
Page 1 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
Production Solution
Software update for the ECM, J623 (address word 0001).
Service
Perform the following checks:
1. Read the DTC memory of the ECM.
2. Read/assess the measured value with the ODIS measured value identifier IDE09529 "Fuel mass flow
fumigation from engine oil". Warm up the engine at idle speed and observe the above measured value
together with the engine oil temperature. The evaporation process of fuel in the engine oil starts at about
122°F engine oil temperature.
a. If the value of the fuel mass flow is at least intermittently above 75 mg/s, this clearly points to a high fuel
share in the engine oil (over 0.5 l). In this case, the condition is caused by an extreme short distance
operation profile of the customer. We recommend to explain the background to the customer. Update the
ECM with SVM code 01A225.
b. If the limit of 75 mg/s is not exceeded and the condition cannot be reproduced, the driving profile of the
customer before the workshop visit may have completely consumed the fuel in the engine oil. In this case,
we also recommend to enquire about the driving profile of the customer for a possible explanation. In this
case, also update the ECM with SVM code 01A225. An oil change is not necessary.
c. Adjust oil level using T40178 to proper level.
3.
Note:
Increased engine oil level. Short distance journeys, particularly in low temperatures can result in the sporadic
behavior of the vehicle (increased engine oil level).
The injected fuel cannot completely evaporate on the cold cylinder walls and therefore gets into the oil circuit. In
short distance journeys, the engine oil temperature does not rise enough (min. 60°C) to remove the fuel from the
oil. Even in oil temperatures over 60°C it can again be supplied to the combustion via the crankcase breather.
That is why there is a warning lamp "warming-up request" which is shown in the instrument cluster according to
the defined operating conditions. Together with the display "Please reduce oil level".
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the ECM, J623 (address word 0001) using the SVM action code as listed in the table below if
necessary:
Page 2 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
Old Software
Version
New Software
Part Number
New Software
SVM Code
Version
Input
(or higher)
Model
Engine
Old Software
Part Number
S6/S7 MY13
CEUC
4G0906014
0011
4G0906014
0012
01A225
S6/S7 MY13
CEUC
4G0906014A
0007
4G0906014A
0008
01A225
S6/S7 MY13
CEUC
4G0906014B
0008
4G0906014B
0009
01A225
S6/S7 MY14
CEUC
4G0906014E
0005
4G0906014E
0006
01A225
S6/S7 MY15
CEUC
4G0906014E
0005
4G0906014E
0006
01A225
S6/S7 MY16
CTGE
4G0906014C
0005
4G0906014C
0006
01A225
S6/S7 MY16-17
CTGE
4G0906014D
0001
4G0906014D
0002
01A225
RS 7 MY14
CRDB
4G0906560A
0005
4G0906560A
0006
01A225
RS 7 MY14
CRDB
4G0906560
0011
4G0906560
0012
01A225
RS 7 MY14
CRDB
4G0906560B
0007
4G0906560B
0008
01A225
RS 7 MY15-16
CWUB
4G0906560D
0001
4G0906560G
0002
01A225
RS 7 MY15-16
CWUB
4G0906560F
0002
4G0906560F
0003
01A225
RS 7 MY17
CWUB
4G0906560G
0001
4G0906560G
0002
01A225
RS 7 MY16-17
Performance
CWUC
4G0906560G
0001
4G0906560G
0002
01A225
A8 4.0TFSI MY1314
CEUA
4H0906014
0007
4H0906014
0008
01A225
A8 4.0TFSI MY1314
CEUA
4H0906014A
0005
4H0906014A
0006
01A225
A8 4.0TFSI MY1314
CEUA
4H0906014B
0004
4H0906014L
0005
01A225
A8 4.0TFSI MY1314
CEUA
4H0906014C
0004
4H0906014C
0005
01A225
A8 4.0TFSI MY1314
CEUA
4H0906014D
0004
4H0906014D
0005
01A225
Page 3 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
A8 4.0TFSI MY1314
CEUA
4H0906014H
0005
4H0906014H
0006
01A225
A8 4.0TFSI MY1314
CEUA
4H0906014L
0004
4H0906014L
0005
01A225
A8 4.0TFSI MY15
CTGA
4H0906014G
0007
4H0906014G
0008
01A225
A8 4.0TFSI MY15
CTGA
4H0906014J
0005
4H0906014J
0006
01A225
A8 4.0TFSI MY15
CTGA
4H0906014K
0004
4H0906014K
0005
01A225
A8 Sport MY16-18
CTGF
4H0906014N
0001
4H0906014N
0002
01A225
S8 MY13
CGTA
4H0907557
0009
4H0907557
0010
01A225
S8 MY13
CGTA
4H0907557A
0005
4H0907557A
0006
01A225
S8 MY13
CGTA
4H0907557B
0004
4H0907557E
0004
01A225
S8 MY14
CTFA
4H0907557E
0003
4H0907557E
0004
01A225
S8 MY15-16
CTFA
4H0907557C
0005
4H0907557C
0006
01A225
S8 MY15-16
CTFA
4H0907557D
0005
4H0907557D
0006
01A225
S8 MY15-16
CTFA
4H0907557F
0002
4H0907557F
0003
01A225
S8 Plus MY16
DDTA
4H0907557G
0003
4H0907557G
0004
01A225
S8 Plus MY16-17
DDTA
4H0907557H
0001
4H0907557H
0002
01A225
3. After the SVM update, cycle the ignition.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 1E1 up to 8 Years/80,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
2470
Damage Code:
0039
Page 4 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
Labor Operations:
Check software level in ECM (with no update
needed)
2470 0199
10 TU
Diagnostic Time:
GFF - Checking and clearing fault codes
included in existing labor operations
0150 0000
Time stated
on diagnostic
protocol (Max
50 TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2048392/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
T40178 Oil Dipstick.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2048392) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 5 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


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