A911925 2053537
Service Bulletin Details
Public Details for: A911925 2053537
This bulletin contains a software update for when the sound settings are lost after a sleep cycle.
Models from 2018
2018 AUDI A3 |
2018 AUDI A3 CABRIOLET |
2018 AUDI A4 |
2018 AUDI A4 ALLROAD |
2018 AUDI A5 |
2018 AUDI Q5 |
Technical Service Bulletin 91 MIB2 High Scale: sound settings lost 91 19 25 2053537/1 January 14, 2019. Model(s) Year VIN Range Vehicle-Specific Equipment A3, A4, 2017 - 2018 All MIB2 High Scale A5, Q5 2018 All MIB2 High Scale Condition Customer states: The sound settings (e.g. treble, bass, and 3D sound) are lost after a sleep cycle. Technical Background The MIB2 software needs to be updated. Production Solution New MIB2 software introduced into series production. Service The sound settings are saved for each specific source. Please explain to the customer not to compare the radio sound settings with the media sound settings. If the concern is confirmed, perform the update below: Required equipment: ODIS Tester SVM code MIB2 High Software update on SD Card (See Required Parts and Tools or Download the software from MirrorServer using the SD Creator Program) Time to complete update: Approximately 30-60 minutes (includes 20-50 minutes for the software update and 10 minutes for the SVM work) Page 1 of 3 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service work: Update the MIB2 Scale infotainment system using either Method 1 or Method 2 according to TSB 2050565: 91 MIB2 High Scale Software Update Instructions (PR Code 7UH) and use SVM code indicated below: Vehicle SD Creator Part Number SVM Code A3, A4, A5, and Q5 4M0 906 961 CD MHS2US2037 Method 1: Automated update using ODIS Method 2: Manual update due to SVM code or Server issues Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9196 Damage Code: 0039 Labor Operations: Software Update 0151 0000 According to TSB# 2050565 Diagnostic Time: GFF No allowance 0 TU Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU Claim Comment: As per TSB #2053537/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Part Number Part Description Quantity Page 2 of 3 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 4M0906961CD MMI software update (SD Card) – Or download via SD creator Software 01 (Shop tool) Additional Information The following Technical Service Bulletin will be necessary to complete this procedure: TSB 2047812, 00 SD Creator: how to setup and use the SD Creator for obtaining vehicle software updates via the MirrorServer. TSB 2050565, 91 MIB2 High Scale Software Update Instructions (PR Code 7UH). All part and service references provided in this TSB (2053537) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 3 of 3 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.