V601203 2019568
Service Bulletin Details
Public Details for: V601203 2019568
Technical bulletin (sunroof / sunshade, will not open): the issued of the panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?S ?Basic setting? Has been unintentionally initiated by the customer. This document in
- 2013 - 2012 - 2011 - 2010 - 2009 - 2008 -
Models from 2013
2013 VOLKSWAGEN BEETLE |
2013 VOLKSWAGEN GOLF WAGON |
2013 VOLKSWAGEN JETTA |
2013 VOLKSWAGEN JETTA SPORTWAGEN |
2013 VOLKSWAGEN PASSAT |
2013 VOLKSWAGEN TIGUAN |
2013 VOLKSWAGEN TOUAREG |
Models from 2012
2012 VOLKSWAGEN BEETLE |
2012 VOLKSWAGEN GOLF WAGON |
2012 VOLKSWAGEN JETTA |
2012 VOLKSWAGEN JETTA SPORTWAGEN |
2012 VOLKSWAGEN PASSAT |
2012 VOLKSWAGEN TIGUAN |
2012 VOLKSWAGEN TOUAREG |
Models from 2011
2011 VOLKSWAGEN GOLF WAGON |
2011 VOLKSWAGEN JETTA |
2011 VOLKSWAGEN JETTA SPORTWAGEN |
2011 VOLKSWAGEN TIGUAN |
2011 VOLKSWAGEN TOUAREG |
Technical Bulletin Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Jetta Wagon 2008-2009 All All All All Tiguan 2008-2013 All All All All Jetta SportWagen, Golf Wagon 2010-2013 All All All All Jetta 2011-2013 All All All All Touareg 2011-2013 All All All All Passat 2012-2013 All All All All Beetle 2012-2013 All All All All Condition 60 12 03 October 24, 2012 2019568 Supersedes T.B. V601202 dated May 23, 2012 to include additional model year applicability. Sunroof / Sunshade, Will Not Open Note: This bulletin is not applicable to Golf/GTI/Golf R, Eos or Routan. DO NOT replace component(s) for this condition. Component(s) that are replaced for this condition will be debited. The panoramic sunroof, regular sunroof or sunshade cannot be opened. The following fault codes will set in fault memory of control module 4F Panorama roof (Vehicle Electrical System 2): Fault Code Description 01512 005 No or incorrect basic setting / adaptation 02907 005 No or incorrect basic setting / adaptation Page 1 of 7 © 2012 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Technical Background The sunroof’s “Basic Setting” has been unintentionally initiated by the customer. Explanation When the sunroof is closed and the rotary switch is pressed down in the closed direction for longer than 10 seconds (Figure 1, "E"), the basic setting program of the sunroof motor is initiated, and previous sunroof travel limits are lost. If the basic setting is not fully restored (by continuing to hold the rotary switch in the down position until the sunroof has completed its full open/closed travel), fault codes (panoramic sunroof only) will set and the sunroof can no longer be opened. Tip: On non- panoramic systems, no fault codes will store, but the results of not completing basic settings are the same Panoramic Sunroof Figure 1 Figure 2 Page 2 of 7 © 2012 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Jetta Sedan, Passat, Beetle The sunroof only works when the ignition is switched ON. The dial (Figure 3,-1-) opens the glass panel. After the ignition is switched OFF, these functions are available until either the drivers or passenger door is opened. Figure 3 Opening the glass sunroof in the “comfort” position (Figure 3, -2-) prevents most driving noise, which may occur when the glass is opened completely. The glass sunroof may be tilted and closed by pulling or pushing the rotary switch. The sunroof is equipped with a closing force limiter in area of the window. When an obstruction is met during closing sequence, the roof opens again by itself. There is also an emergency close function. If there are problems with closing the sunroof, it can be forced close by pulling on the back end of the dial. The rotary switch must be in the “sunroof close” roof position. For the emergency close function the closing force limit is deactivated. The motor for the sunroof has overheat protection, which activates under different conditions. After the sunroof motor has cooled down, it can be operated again. If there is a malfunction in the sunroof electrical system, the sunroof can be moved manually by a hex wrench. Production Solution Not applicable. Page 3 of 7 © 2012 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Service Performing Basic Settings for Non- Panoramic Sun Roof For vehicles that have not lost battery power, the customer can be instructed to perform “Basic Settings” manually: 1. Ignition ON. 2. The rotary switch must be placed in the sunroof closed position. 3. Pull the rotary switch down (Figure 1"E") and hold for approximately 20 seconds. Do not release the switch until the sunroof returns to closed position. Tip: During the adaptation process the glass sunroof will first close and then retract approximately 200mm. After the sunroof closes again, the adaptation process is complete. Panoramic Only 1. Using Guided Fault Finding, perform basic settings on the sunroof and sunshade motor. 2. Instruct the customer on how to operate the sunshade. Tip: Always open sunshade before opening sunroof. How to open sunshade blind • Press button 1 briefly (Figure 2) and the blind will open automatically. By pressing buttons 1 or 2 briefly again, the opening process can be stopped in any position. • For manual opening, hold down button 1 until the desired position is reached, and release. Page 4 of 7 © 2012 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin How to close sunshade blind • Press button 2 briefly (see Figure 2), and the blind will close automatically. By pressing button 1 or 2 briefly again, the closing process can be stopped in any position. • For manual closing, hold down button 2 until the desired position is reached, and release. Warranty Panoramic Sun Roof Only To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and 1) Procedures Manual Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Jetta Wagon 2008-2009 All All All All Tiguan 2008-2013 All All All All Jetta SportWagen, Golf Wagon 2010-2013 All All All All Touareg 2011-2013 All All All All SAGA Coding Claim Type: Service Number: 6012 Parts Manufacturer Use applicable Claim Type Damage Code 0040 1) HST Damage Location (Depends on Service No.) -- Use applicable when indicated in ElsaWeb (L/R) Touareg, Tiguan WWO Jetta Wagon, Jetta SportWagen, Golf Wagon, 3ME Causal Part: Select labor operation 2) 2) 01500000 Diagnostic Time 4) GFF Time expenditure 01500000 = 40 TU max. YES Road Test 01210002 01210004 NO Page 5 of 7 © 2012 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Technical Diagnosis 01320000 = 20 TU YES Claim Comment: Input “As per Technical Bulletin 2019568” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policy Procedures Manual. Non-Panoramic Sun Roof Only To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and 1) Procedures Manual Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Jetta Sedan 2011-2013 All All All All Passat, Beetle 2012-2013 All All All All SAGA Coding Claim Type: Service Number: 6012 Use applicable Claim Type Damage Code HST Damage Location (Depends on Service No.) -- Use applicable when indicated in ElsaWeb (L/R) 0040 Parts Manufacturer 1) Passat WWO Jetta Sedan, Beetle 3ME Labor Operation: Set Basic Settings 60122599 = 20 TU Causal Part: Select labor operation 60122599 Diagnostic Time 2) 2) 4) GFF Time expenditure 01500000 = Diagnostic Report NO Road Test 01210002 01210004 NO Technical Diagnosis 01320000 = 20 TU YES Claim Comment: Input “As per Technical Bulletin 2019568” in comment section of Warranty Claim. Page 6 of 7 © 2012 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policy Procedures Manual. Required Parts and Tools No Special Parts required. No Special Tools required. Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 7 of 7 © 2012 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.