Dealer Letter Ar

VOLKSWAGEN DEALERSHIP COMMUNICATION
Date:
November 2012
To:
Volkswagen Parts Manager
Subject: 20R9 Service Action Kit Allocation – November 2012
IMPORTANT NOTICE TO DEALERS - FOR IMMEDIATE DISTRIBUTION
20R9 Service Action Kit Allocation – November 2012
Enclosed please find an additional allocation of 20R9 kits for your dealership’s use.
In addition to any customer vehicles showing the 20R9 service action open, please use these kits to
address any affected inventory vehicles, so that the campaign is completed prior to retail sale.
Additional kits can be ordered by VIN through the Compliance Label Ordering Portal on the VWHub.
Dealers needing kits in larger quantities can email their request, along with the corresponding list of
VINs to: [email protected].
If you have any questions or require additional assistance, please contact Warranty. Thank you for
your continued support in this matter.
Volkswagen Product Compliance
20R9/V8 AR – 11/2012