PB-R39917-2018-1

VOLVO CAR
SERVICE AND PARTS BUSINESS
Parts Bulletin
TITLE:
Recall R39917: Vehicle Connectivity Module Software
Model Year 2017-2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC
GROUP:
CAT/NO:
REFERENCE BULLETINS:
CAR MARKET:
3
R39917
QB-R39917
United States and Canada
COPY TO / CIRCULATIONS (PLEASE INITIAL):
GENERAL
MANAGER
PARTS
MANAGER
SERVICE
MANAGER
SALES
MANAGER
ISSUE DATE:
STATUS DATE:
2018-11-08
2018-11-08
Page 1 of 1
“Right first time in Time”
Reference Bulletins: QB-R39917
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to
launch Recall R39917 on certain model year 2017 – 2019 XC90, S90, V60CC, V90, XC40, V60, XC60,
V90CC vehicles.
Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to
a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response.
The corrective action is to complete a Total Upgrade on all affected vehicles.
A total of 17,548 U.S. and 1,461 Canadian vehicles are eligible for this recall.
The following part numbers apply:
Part Number
Description
31472405
31483292
31493704
31654144
31676056
Total Upgrade: S90L
Total Upgrade: XC60, XC90
Total Upgrade: V60, V60CC
Total Upgrade: S/V90, V90CC
Total Upgrade: XC40
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Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2018 VOLVO CAR USA, LLC