Sprinter Septemb
Service Bulletin Details
Public Details for: Sprinter Septemb
Status of parts ordering - sprinter
- 2008 - 2007 - 2006 - 2005 - 2004 - 2003 -
Models from 2008
| 2008 SPRINTER 2500 |
| 2008 SPRINTER 3500 |
Models from 2007
| 2007 SPRINTER 2500 |
| 2007 SPRINTER 3500 |
Models from 2006
| 2006 SPRINTER 2500 |
| 2006 SPRINTER 3500 |
Models from 2005
| 2005 SPRINTER 2500 |
| 2005 SPRINTER 3500 |
Models from 2004
| 2004 SPRINTER 2500 |
| 2004 SPRINTER 3500 |
Models from 2003
| 2003 SPRINTER 2500 |
| 2003 SPRINTER 3500 |
303 Perimeter Center North Suite 202, Floor 6 Atlanta, GA 30346 TO: Parts Managers and Parts Advisors Service Managers and Service Advisors FROM: Dealer Assistance Center RE: Weekly Parts Update DATE: September 1, 2017 Labor Day (September 4th) Ordering/Shipping Schedule Please be advised that the entire MBUSA organzation, including the PAC and PDCs, will be closed to observe the Labor Day holiday. Delivery schedule for Monday, September 4th will be as follows: DDS: Orders will not be shipped until Tuesday, September 5th and will be delivered Wednesday, September 6th. Less than Truck Load Service: FedEx LTL will be closed. Pick-ups starting Friday. September 1st will not move until Tuesday September 5th. Please contact the Parts Transportation Supervisor, Deborah Mackenzie with any questions, (770) 705-2049 or [email protected]. RECALL CAMPAIGN Campaign Information 2017070006 MY13-14. Model 906 (Freightliner/Sprinter) Update SCN Coding • • 7 affected vehicles flagged in VMI Customer notifications will be mailed September 2017. Please refer to the respective Recall Campaign for additional information. SERVICE CAMPAIGN Campaign Information 2017080008 MY2003-2006. Model 903 (Sprinter) Brake MIL Lamp • • 3,417 affected vehicles flagged in VMI Customer notifications will be mailed September 2017. Please refer to the respective Service Campaign for additional information. 1 | Sprinter Weekly Parts Update –September 1, 2017 CONSTRAINED PARTS Listed below is the list of top constrained parts. Please use the backorder recovery date as your ETA. Also, the below listed parts are not be eligible for special procurement case submission. PART NUMBER A 000 982 95 10 PART DESCRIPTION CABLE CONNECTOR QTY RCVD 8/22-8/29 5,045 BACKORDER RECOVERY September 2017 SP cases for additional CVP slot allocations for repairs involving constrained parts are still eligible for submission. Please remember to list “CVP Allocation Request” in the comment field when submitting a Special Procurement case for additional CVP slot allocations. PAC SERVICE REQUEST VOLUME For the week of August 21st, the PAC received 60 Sprinter service requests; 4 unnecessary calls (7%). *The above chart does not include emails or faxes. ETA REQUEST VOLUME For the week of August 21st, the PAC processed 815 ETA requests - 675 emails/140 calls. PROGRAMS AND PRODUCT UPDATES PAC Emails Please include your dealer code and Paragon number when submitting requests to the PAC email account. 2 | Sprinter Weekly Parts Update –September 1, 2017