Sprinter 2018111

MERCEDES-BENZ USA
One Mercedes-Benz Drive
TO:
Parts Managers and Parts Advisors
FROM: Parts Assistance Center
RE:
Weekly Parts Update
DATE: November 16, 2018
THANKSGIVING HOLIDAY SCHEDULE
Please be advised that the entire MBUSA organization will be closed on Thursday, November 22 nd in observance of
the Thanksgiving holiday. The PAC will operate with limited hours and resources on Friday, November 23 rd, 9:00 am –
5:00 pm EST. Please note and adjust your orders accordingly.
ETA REQUESTS
Please be reminded that ETA requests are to be submitted via the Exception Report tab in Paragon.
PROGRAMS AND PRODUCT UPDATES
PAC Workbench Cases
1 | Sprinter Weekly Parts Update – November 16, 2018
PROGRAMS AND PRODUCT UPDATES
Engine Part Availability
Engines are no longer on the blocked part list and can be ordered as necessary.
Purchase Order Numbers
Please be reminded that purchase order numbers can only be used once. Should you need to update an order, please
label the purchase order with an “a” or “1” supplemental name (i.e., Order-a or Order-1).
XPPI – Electronic Parts Catalog Updates
Access is available via NetStar to all Parts team member with a D7 User ID.
The XPPI User Document is posted on the PAC website and available to download under the Resources tab →
Electronic Parts Catalog (EPC) → Xentry Portal Parts Information (XPPI) User Document (July 2018).
2 | Sprinter Weekly Parts Update – November 16, 2018