A371984 2053878-
Service Bulletin Details
Public Details for: A371984 2053878-
- 2019 -
Models from 2019
| 2019 AUDI A6 |
| 2019 AUDI A7 |
Technical Service Bulletin 37 Transmission malfunction, DTC P17F600, U008000, and/or U010100 stored in TCM or ECM 37 19 84 2053878/1 February 26, 2019. Model(s) Year VIN Range Vehicle-Specific Equipment A6, A7 2019 000001 - 050600 3.0 TFSI Condition Customer states: A transmission malfunction indication is displayed in the instrument cluster. Multiple other warnings might be displayed in the instrument cluster. Workshop findings: The following DTCs may be stored in the transmission control module (TCM), J217 (address word 0002): DTC P17F600 (Parking lock solenoid Electrical error). DTC U008000 (Vehicle Communication Bus F). The following DTCs may be stored in the engine control module (ECM), J623 (address word 0001): DTC U010100 (Lost Communication with TCM). Technical Background The transmission harness can come in contact with the cross member damaging it. Production Solution Optimized wiring harness and routing implemented in production. Page 1 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service 1. Inspect for damage to the transmission harness (Figure 1 - 4). Thoroughly inspect the transmission wiring harness for damage. Harness damage can be very subtle. Even a light chafing of the harness wrap can already cause said DTCs. Should no harness damage be found, please contact TAC. Figure 1. Common positions for harness damage. Figure 2. Example of a small rip in the protective tape. Page 2 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 3. The damage in the harness might be difficult to spot. Page 3 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 4. The cause of the DTC may be as a small as a pinhole. 2. Replace and reroute the transmission harness. Remove the old transmission harness in the vehicle. Wrap the exposed wires in the transmission harness as shown in Figure 5. Mount and route the new transmission harness as shown in Figure 6. Figure 5. Routing and wrapping of the aft part of the transmission harness. Page 4 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 6. Routing and mounting of the transmission harness behind the cross member. 3. The cross-member is shown dismounted in Figure 6 to show the new mounting points more clearly. For mounting and installation of the new transmission harness, the cross-member does not have to be disassembled. Page 5 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9781 Damage Code: 0024 Labor Operations: Inspect transmission harness 9781 9999 40 TU Repair or reroute transmission harness 9709 9999 80 TU GFF – Checking and clearing fault codes included in existing labor operations 0150 0000 Time stated on diagnostic protocol (Max 30 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU Diagnostic Time: Claim Comment: As per TSB #2053878/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts and Screws as needed per the Repair Manual See ETKA/ELSA N19729301 Tape Up to .2 Page 6 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Information All parts and service references provided in this TSB (2053878) are subject to change and/or removal. ©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 7 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 37 Transmission malfunction, DTC P17F600, U008000, and/or U010100 stored in TCM or ECM 37 19 84 2053878/1 February 26, 2019. Model(s) Year VIN Range Vehicle-Specific Equipment A6, A7 2019 000001 - 050600 3.0 TFSI Condition Customer states: A transmission malfunction indication is displayed in the instrument cluster. Multiple other warnings might be displayed in the instrument cluster. Workshop findings: The following DTCs may be stored in the transmission control module (TCM), J217 (address word 0002): DTC P17F600 (Parking lock solenoid Electrical error). DTC U008000 (Vehicle Communication Bus F). The following DTCs may be stored in the engine control module (ECM), J623 (address word 0001): DTC U010100 (Lost Communication with TCM). Technical Background The transmission harness can come in contact with the cross member damaging it. Production Solution Optimized wiring harness and routing implemented in production. Page 1 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service 1. Inspect for damage to the transmission harness (Figure 1 - 4). Thoroughly inspect the transmission wiring harness for damage. Harness damage can be very subtle. Even a light chafing of the harness wrap can already cause said DTCs. Should no harness damage be found, please contact TAC. Figure 1. Common positions for harness damage. Figure 2. Example of a small rip in the protective tape. Page 2 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 3. The damage in the harness might be difficult to spot. Page 3 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 4. The cause of the DTC may be as a small as a pinhole. 2. Replace and reroute the transmission harness. Remove the old transmission harness in the vehicle. Wrap the exposed wires in the transmission harness as shown in Figure 5. Mount and route the new transmission harness as shown in Figure 6. Figure 5. Routing and wrapping of the aft part of the transmission harness. Page 4 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 6. Routing and mounting of the transmission harness behind the cross member. 3. The cross-member is shown dismounted in Figure 6 to show the new mounting points more clearly. For mounting and installation of the new transmission harness, the cross-member does not have to be disassembled. Page 5 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9781 Damage Code: 0024 Labor Operations: Inspect transmission harness 9781 9999 40 TU Repair or reroute transmission harness 9709 9999 80 TU GFF – Checking and clearing fault codes included in existing labor operations 0150 0000 Time stated on diagnostic protocol (Max 30 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU Diagnostic Time: Claim Comment: As per TSB #2053878/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts and Screws as needed per the Repair Manual See ETKA/ELSA N19729301 Tape Up to .2 Page 6 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Information All parts and service references provided in this TSB (2053878) are subject to change and/or removal. ©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 7 of 7 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.