JTB00681NAS2

3/13/2019
JTB00681NAS2 - Incorrect Function of Climate Seat Control from Touchscreen | TOPIx
JTB00681NAS2
TECHNICAL BULLETIN
13 MAR 2019
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with
the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar
service facility to determine whether this bulletin applies to a specific vehicle.
INFORMATION
This reissue replaces all previous versions. Please destroy all previous versions.
SECTION:
501-10
SUBJECT/CONCERN:
Incorrect Function of Climate Seat Control from Touchscreen
AFFECTED VEHICLE RANGE:
MODEL:
I-PACE (X590)
MODEL YEAR:
2019
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VIN:
F60012-F67703
ASSEMBLY PLANT:
Graz (Austria)
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MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
On vehicles with climate seats only, the climate seat function may turn ON and then OFF after selecting
the seat squab icon on the Touchscreen.
CAUSE:
This may be caused by a CCF (Car Configuration File) error.
ACTION:
Should a customer express this concern, follow the Diagnostic Procedure(s) below.
PARTS:
No Parts Required
TOOLS:


Jaguar Land Roverapproved battery
power supply
Jaguar Land Roverapproved
diagnostic
equipment with
latest PATHFINDER
software
WARRANTY:
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NOTES:
Repair procedures are under constant review, and therefore times are subject to change; those
quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor only claims
must show the causal part number with a quantity of zero.
DESCRIPTION
SRO
TIME (HOURS)
CONDITION CODE
CAUSAL PART
Car Configuration File (CCF) - Update ECU
86.99.94
0.2
04
T4A26393
Read and clear fault codes
86.99.78
0.2
04
T4A26393
NOTE:
Normal Warranty procedures apply.
DIAGNOSTIC PROCEDURE:
CAUTIONS:
A Jaguar Land Rover-approved battery power supply must be connected to the vehicle startup
battery.
All ignition ON/OFF requests MUST be performed; failure to do these steps may cause damage
to vehicle control modules.
NOTE:
Use the Jaguar Land Rover claims submission system for Field Service Action program eligibility
requiring a CCF update. If eligible, perform and claim the update as per that program using the
latest PATHFINDER software.
1
2
Connect the Jaguar Land Rover-approved battery power supply to the vehicle startup battery.
NOTE:
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The Jaguar Land Rover-approved diagnostic equipment must be loaded with PATHFINDER
version 223 (or later).
Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new
session.
3
NOTE:
The Jaguar Land Rover-approved diagnostic equipment will read the correct Vehicle
Identification Number (VIN) for the current vehicle and automatically take the vehicle out of
Transit mode (if required).
Follow all on-screen instructions.
4
Select Service.
5
Select Select CCF.
6
Select Copy from AS BUILT.
1 Follow the on-screen instructions until the application finishes successfully.
7
Exit the current session.
1 If required, reset the vehicle to Transit mode.
2 Select the Exit icon.
8
CAUTION:
After the CCF update, the vehicle may display a 'Brake Pedal Reduced Feeling' warning
message on the Instrument Cluster.
NOTE:
The vehicle will take approximately 6 minutes to enter sleep mode.
Disconnect the diagnostic equipment and battery power supply from the vehicle.
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1 If the message 'Brake Pedal Reduced Feeling' is not displayed, return the vehicle to
the customer.
2 If the message 'Brake Pedal Reduced Feeling' is displayed, perform a vehicle sleep
cycle.
Switch the ignition OFF.
Close all doors, hood, and tailgate.
Lock the vehicle.
Wait for the hazard warning switch illumination to extinguish.
Unlock the vehicle.
9
Connect the Jaguar Land Rover-approved battery power supply to the vehicle startup battery.
10
Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new
session.
11
12
Follow all on-screen instructions.
NOTE:
DTC (Diagnostic Trouble Code) U2012-87 may be stored in the Brake Booster Module
(BBM).
Select ECU Diagnostics.
13
Select All DTCs.
14
Select Clear all DTCs.
1 Follow the on-screen instructions until the application finishes successfully.
15
Exit the current session.
1 If required, reset the vehicle to Transit mode.
2 Select the Exit icon.
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Disconnect the diagnostic equipment and battery power supply from the vehicle.
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