A6019272054505_1

60 Sunroof glass panel or sunroof rollershade do not operate
60 19 27 2054505/1 April 2, 2019.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q7
2017 -2019
All
Not Applicable
A5
2018 - 2019
All
Not Applicable
Condition
Customer states:
 The Panoramic sunroof glass panel or sunroof shade fails to operate with the switch.
Technical Background
One of the following two DTC scenarios will be stored in diagnostic address 00CA - Power Sunroof Control
Module:
Scenario 1
 DTC B154354 (Sunroof No basic setting).
-Along with any of the following DTCs:
 DTC B157129 (Hall sensor for sunroof motor, implausible signal).
 DTC B157529 (Sunroof motor Hall sensor 2, implausible signal).
 DTC B157711 (Hall sensor for sunroof motor supply, short circuit to ground).
Scenario 2
 DTC B154454 (Roof blind, no basic setting).
-Along with any of the following DTCs:
 DTC B157329 (Hall sensor for roof blind motor, implausible signal).
 DTC B157629 (Hall sensor 2 for roof blind motor, implausible signal).
 DTC B157811 (Hall sensor for roof blind motor supply, short circuit to ground).
Production Solution
The sunroof voltage control parameters have been changed in production.
Page 1 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
Before condemning and replacing the sunroof glass panel drive motor V1 or the sunroof shade drive motor V260
make an attempt to set the basic settings on either drive motor. The basic settings are run as follows:
1. To set the basic settings on the sunroof glass panel drive
the sunroof panel must be fully closed first. One-touch
function is likely to be inactive so the panel may need to be
closed holding the switch.
With the sunroof panel fully closed pull down the sunroof
switch fully (past both detents) and hold it in this position
(Figure 1). After 6 – 7 seconds the sunroof panel will begin
to move rearward to its stop then move fully forward until
fully closed. Do not release the switch from this position
until the entire sequence is complete. Releasing this switch
during the sequence will cause the basic settings to fail. It
must then be repeated starting with a fully closed sunroof
glass panel.
Figure 1. Set the sunroof panel basic settings
by pulling the sunroof switch fully downward.
2. As in the procedure for setting the basic settings for the
sunroof panel, the sunroof shade must be fully closed first
as well. One-touch function is likely to be inactive so the
shade may need to be closed holding the switch.
With the sunroof shade fully closed push the sunroof shade
switch fully forward (past both detents) and hold it in this
position (Figure 2). After 6 – 7 seconds the sunroof shade
will begin to move rearward to its stop then move fully
forward until fully closed. As in the case for the sunroof
glass panel drive, do not release the switch from this
position until the entire sequence is complete. Releasing
this switch during the sequence will cause the basic
settings to fail. It must then be repeated starting with a fully
closed sunroof shade.
Figure 2. Set the sunroof shade basic settings
by pushing the sunroof shade switch fully
forward.
Page 2 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
Use applicable claim type. If the vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
6065
Damage Code:
0039
Diagnostic Time:
GFF
0150 0000
Time stated on
diagnostic
protocol (Max 30
TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2054505/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2054505) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.