19NA063

Service Bulletin
Bulletin No.:
19-NA-063
Date:
April, 2019
TECHNICAL
Subject:
Shifter Lever has Loud Pop Noise or Excessive Movement
Brand:
Model:
Cadillac
Escalade
Chevrolet
Suburban
GMC
Yukon
Model Year:
VIN:
from
to
2018
2019
from
to
Engine:
Transmission:
Involved Region or Country
North America, N.A. Export Markets
Condition
Some customers may comment on one or more of the following conditions:
• Loud pop coming from the Transmission Shift Lever while the vehicle is in drive and
moving.
• Shifter moves to another position when pushed on, but transmission would be still in
drive.
Cause
This condition may be caused by the selector lever cable lock not fully engaged into
housing.
Correction
Verify that the shift cable is in working condition and perform cable adjustment.
Service Procedure
Refer to Range Selector Lever Cable Adjustment in SI.
Parts Information
No parts are required for this repair.
Warranty Information
For vehicles repaired under warranty, use:
Labor Operation
8460372
Description
Labor Time
Range Selector Lever Cable Adjustment
Use the Published Labor
Operations Time
Version
1
Modified
Released March 27, 2019
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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