AWA 19-02

Service Bulletin Details

Public Details for: AWA 19-02

This bulletin clarifies how to claim adblue on warranty claims.


- 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 -

Models from 2009
2009 AUDI Q7
Warranty Policies and Procedures Bulletin
Audi Warranty
Number: AWA-19-02
Subject: AdBlue SAGA Coding
Date: Apr 25, 2019
Dealers: U.S., Puerto Rico
This document modifies the
Audi Warranty Policies and
Procedures Manual.
Effective: April 25, 2019
We would like to provide clarity on claim coding for AdBlue. Please utilize AdBlue bulk where possible,
rather than the smaller containers of AdBlue. The smaller containers of AdBlue should only be used when
bulk containers are not available. Dealers should use part number DEFDRUM (4.28 per gallon in outside
material) or GUS-052-910-A3. These coding instructions apply for all claim types, including those on
Campaign Circulars and Warranty Bulletins for the Approved TDI Emissions Modification.
Questions or concerns may be directed to Audi Warranty at 866.677.2834 or [email protected].
Information in this bulletin is Warranty policy. All warranty claims must be submitted in accordance with the most recent edition
of the Audi Warranty Policies and Procedures Manual. Claims are subject to review and/or audit by Audi Warranty.
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