JTB00685NAS1

Service Bulletin Details

Public Details for: JTB00685NAS1

A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.


- 2019 - 2018 -

Models from 2019
2019 JAGUAR F-PACE
Models from 2018
2018 JAGUAR F-PACE 
5/6/2019
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx
JTB00685NAS1
TECHNICAL BULLETIN
15 APR 2019
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with
the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar
service facility to determine whether this bulletin applies to a specific vehicle.
SECTION:
303-01
SUBJECT/CONCERN:
Vibration Felt In Passenger Compartment When Starting and/or Idling Engine
AFFECTED VEHICLE RANGE:
MODEL:
F-PACE
(X761)
MODEL
YEAR:
2018 Onwards
ASSEMBLY
PLANT:
VIN:
093634
Onwards
Solihull
APPLICABILITY:
INGENIUM I4 2.0L Petrol/INGENIUM I4 2.0L
Diesel
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
1/17
5/6/2019
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx
A vibration may be felt in the passenger compartment when starting the engine or when stationary with
the engine at idle.
CAUSE:
This may be caused by a faulty active engine mount(s).
ACTION:
Should a customer express this concern, refer to the Service Information and then follow the Service
Procedure(s) below.
PARTS:
NOTES:
Use the Vehicle Identification Number (VIN) and the Electronic Parts Catalog (EPC) to confirm part
number(s) necessary to perform repairs.
Part numbers LR112414 and LR112416 may be re-used for installation if there are no signs of
damage or wear.
PART NUMBER
DESCRIPTION
QUANTITY
T4A37103
Active engine mount - Left side
1
T4A37104
Active engine mount - Right side
1
JDE38416
Exhaust manifold gasket - High Pressure (HP) turbocharger
1
JDE36455
Exhaust manifold spacers and bolt(s) - High Pressure (HP)
turbocharger
8
C2Z31824
Exhaust Gas Recirculation (EGR) pipe gasket - High
Pressure (HP) turbocharger
1
JDE40147
Turbocharger gasket kit - High Pressure (HP) turbocharger
1
JDE36824
Upper oil return O-ring seal - High Pressure (HP)
turbocharger
1
JDE36825
Lower oil return O-ring seal - High Pressure (HP)
turbocharger
2
JDE40145
Turbocharger outlet pipe O-ring kit - High Pressure (HP)
turbocharger
1
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
2/17
5/6/2019
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx
PART NUMBER
DESCRIPTION
QUANTITY
AJ813362
Turbocharger oil feed banjo washers - High Pressure (HP)
turbocharger
2
JDE38503
Turbocharger to exhaust manifold gasket - Low Pressure
(LP) turbocharger
1
JDE36824
Upper oil return O-ring seal - Low Pressure (LP)
turbocharger
1
JDE36825
Lower oil return O-ring seal - Low Pressure (LP)
turbocharger
1
AJ813362
Turbocharger oil feed banjo washers - Low Pressure (LP)
turbocharger
2
T4N15217
EGR cooler O-ring - Low Pressure (LP) turbocharger
1
T4N15215
EGR cooler gasket - Low Pressure (LP) turbocharger
1
T2H11760
Catalytic converter turbo gasket
1
T2H36778
Catalytic converter turbo clamp
1
AJ813345
EGR gasket
1
T2H14088
DPF to exhaust gasket
1
AJ813342
EGR pipe to EGR valve gasket
1
T4N15216
EGR pipe to intake manifold O-ring
1
JDE39873
Thermostat to cylinder block gasket
1
T4A37741
Vacuum pipe attachment - Right side
1
T4A37742
Vacuum pipe attachment - Left side
1
TOOLS:
Refer to Workshop Manual for any required special tools.
WARRANTY:
NOTES:
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
3/17
5/6/2019
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx
Repair procedures are under constant review, and therefore times are subject to change; those
quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor only claims
must show the causal part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Mounting - Set - Renew - Ingenium I4 2.0L diesel
(180PS)
12.45.13
1.8
01
T4A31807
Mounting - Set - Renew - Ingenium I4 2.0L petrol
12.45.13
1
01
T4A31807
Active engine mount vacuum hose - Modification
12.45.89.01
0.1
01
T4A31807
NOTE:
Normal Warranty procedures apply.
SERVICE INFORMATION:
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
4/17
5/6/2019
1
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx

Excessively worn and/or leaking active engine mount.
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
5/17
5/6/2019
2
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx

Excessively worn and/or leaking active engine mount.
SERVICE INSTRUCTION:
NOTES:
Some components may be shown removed to provide extra clarity.
Some variation in the illustrations may occur, but the essential information is always correct.
1
NOTE:
The air deflector may also be known as engine undershield.
Remove the air deflector (see TOPIx Workshop Manual section 501-02: Removal and Installation Engine Undershield).
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
6/17
5/6/2019
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx
2
NOTE:
Repeat this step for the opposite side.

Inspect the left and right active engine mounts for signs of excessive wear and/or leaking fluid.
If the left and right active engine mounts do not show signs of excessive wear
and/or leaking fluid, do not continue with this Technical Bulletin. The content
of this technical bulletin does not directly relate to the customers concern.
Continue to diagnose the vehicle (see TOPIx Workshop Manual section
303-00: Diagnosis and Testing - Engine).
If the left and right active engine mounts do show signs of excessive wear
and/or leaking fluid, go to Step 3.
3
Renew the left and right active engine mounts (see TOPIx Workshop Manual section 303-01:
Removal and Installation - Left/Right Engine mount).
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
7/17
5/6/2019
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx
Do not install the air deflector and the active engine mount vacuum hose to
the active engine mounts during this step.
4

Disconnect the active engine mount vacuum hose from the fastener(s).
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
8/17
5/6/2019
5
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx

Disconnect the active engine mount vacuum hose from the fastener(s).
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
9/17
5/6/2019
6
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx

Disconnect the active engine mount vacuum hose from the fastener(s).
7
NOTE:
Do not pull on the active engine mount vacuum hose.
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
10/17
5/6/2019
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx

Disconnect the active engine mount vacuum hose from the fastener(s) and let the active engine
mount vacuum hose reposition downward.
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
11/17
5/6/2019
8
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx

Separate the active engine mount vacuum hose at the connector shown.
Remove the active engine mount vacuum hose from the vehicle.
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
12/17
5/6/2019
9
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx

Active engine mount vacuum hose shown removed from the vehicle.
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
13/17
5/6/2019
10
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx

Remove and discard the section of active engine mount vacuum hose.
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
14/17
5/6/2019
11
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx

Install the section of active engine mount vacuum hose as shown.
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
15/17
5/6/2019
12
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx

Remove and discard the section of active engine mount vacuum hose.
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
16/17
5/6/2019
13
JTB00685NAS1 - Vibration Felt In Passenger Compartment When Starting and/or Idling Engine | TOPIx

Install the section of active engine mount vacuum hose as shown.
14
15
Reverse Steps 4-8.
NOTE:
Repeat this step for the opposite side of the vehicle.
Install the active engine mount vacuum hose to the active engine mount.
16
Install the air deflector (see TOPIx Workshop Manual section 501-02: Removal and Installation Engine Undershield).
https://topix.landrover.jlrext.com/topix/content/document/view?id=984865
17/17

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.