BBOM06012019901

Service Bulletin Details

Public Details for: BBOM06012019901

"dealer message - on april 19, 2019, acura announced a warranty extension for certain 2012-14 acura tl vehicles to address a concern with the electric power steering (eps) system. Today, june 1, 2019, acura is announcing a vehicle populatio


- 2014 - 2013 - 2012 - 2011 -

INTERACTIVE NETWORK
Next Unread Message
View Message
Sent on
06
From
Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject
UPDATE: Warranty Extension: Steering Feels Heavy, EPS Indicator Blinks with No D
01
2019
Expires on 08
19
2019
DATE: June 1, 2019
TO:
All Acura Sales, Service, & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: UPDATE: Warranty Extension: Steering Feels Heavy, EPS Indicator Blinks with No DTCs or Comes On
Steady with EPS DTC 32-09, 32-08, or 61-04
On April 19, 2019, Acura announced a warranty extension for certain 2012-14 Acura TL vehicles to
address a concern with the electric power steering (EPS) system. Today, June 1, 2019, Acura is
announcing a vehicle popula on expansion to this warranty extension to also include coverage for the
2011-14 TSX L4 and TSX Sport Wagon L4, four cylinder models. Under certain condi ons, affected
vehicles may experience:
Heavier than normal steering
The EPS indicator may blink with no DTCs
The indicator may come on steady with EPS DTC(s).
Acura is extending the new vehicle limited warranty on the EPS control unit from the original 4
years/50,000 miles to 15 years/unlimited miles from the original date of purchase.
BACKGROUND
Affected vehicles may experience heavy steering caused by assist failure due to fa gue fractures of the
relay coil wire inside the EPS control unit. In addi on, the EPS indicator may blink with no DTC(s) or
come on steady with EPS DTC 32-09 (motor current correla on), 32-08 (EPS control unit internal circuit
[current sensor]), or 61-04 (motor harness malfunc on).
REPAIR
Follow the diagnos c steps outlined in service bulle n 19-021 to determine if the vehicle qualifies for
this repair. For vehicles that qualify, replace the EPS control unit as outlined in the service bulle n.
PARTS
Parts are available for ordering and should be ordered only a er confirming that the vehicle has the
symptoms described in service bulle n 19-021.
TOOLS
There are no special tools or equipment required for this repair.
SERVICE BULLETIN
Updated service bulle n 19-021, Warranty Extension: Steering Feels Heavy, EPS Indicator Blinks with No DTCs or
Comes on Steady with EPS DTC 32-09, 32-08, or 61-04,has beenposted to the Service Informa on System (SIS)
American Honda Motor Co., Inc.
Page 1 of 2
INTERACTIVE NETWORK
as of May 31, 2019. It includes parts, repair, and warranty informa on related to this warranty extension.
CLIENT NOTIFICATION
Acura expects to complete TSX and TSX Sport Wagon client no fica on in early July 2019.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to
determine eligibility for any open campaigns.
American Honda Motor Co., Inc.
Page 2 of 2


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.