19V 257

Newmar Corporation
PO Box 30
Nappanee, IN 46550
NHTSA #19V 257
TC #2019-163
RSB 542
Apr. 18, 2019
RECALL SERVICE BULLETIN
AFFECTED MODELS
2018 :: Bay Star Sport, Bay Star, Canyon Star, Ventana LE, Ventana, Dutch Star, New Aire,
Mountain Aire, London Aire, Essex, King Aire.
DESCRIPTION
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in
specific motorhomes with the WiFi Ranger option and a specific power supply.
ISSUE
Safety Risk: If the power source overheats, it may increase the risk of injury and/or property
damage.
CORRECTIVE ACTION
Newmar will notify owners by mail, instructing them to take the motorhome to a dealer to replace
the WiFi Ranger power supply.
UNITS AFFECTED
Refer to the attached population list for specific coach and VIN numbers.
REPAIR PROCEDURE
The remedy consists of replacing the defective power source with a new power supply. Follow the
attached instructions to inspect and/or replace the affected power supply.
CUSTOMER ACTION
Contact the Newmar service department at 1-800-731-8300. An associate will assist you in
making an appointment to have this repair completed by an authorized Newmar Service
Facility.
DEALER ACTION
Contact your Service Account Manager to obtain authorization and order part #143651.
FLAT RATE CODE:
LABOR TIME:
19V 257
.3 hr. for inspection and replacement.
NOTE
Some coaches may already have the new power supply installed. Please verify the coach
contains the affected power supply prior to calling for authorization and parts.
IMPORTANT: Please read this bulletin in its entirety prior to beginning any diagnosis or repairs.
NOTICE: Any technical information published in this bulletin is intended for use only by a qualified, Newmar-authorized service technician. Newmar is not responsible for the misuse of this information.