TSB 19-2166

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TECHNICAL SERVICE BULLETIN
Poor A/C Performance - Evaporator Case Can Now Be Serviced
Separately From The Climate Control Housing Assembly
19-2166
19 June 2019
Model:
Ford
2015-2019 Transit
Issue: Some 2015-2019 Transit vehicles may exhibit poor air conditioning (A/C) performance. If the cause
of this is found to be a refrigerant leak from the evaporator, it is recommended to replace only the
evaporator case as opposed to the entire climate control housing assembly.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• 2015-2019 Transit
• Evaporator core leak
Parts
Part Number
Description
CK4Z18A484-D
Evaporator Case
6E5Z19B596-A
A/C Evaporator O-Ring Kit
Quantity
1
1
6103599
A-Pillar Trim Panel - Refer To The Parts Catalog For The VIN Specific
Application
1
YN-12-D
Motorcraft® PAG Refrigerant Compressor Oil
1
Motorcraft® Orange Prediluted Antifreeze/Coolant (All Markets Except
Canada)
2
CVC-3DIL-B
Motorcraft® Orange Prediluted Antifreeze/Coolant (Canada Only)
2
VC-13DL-G
Motorcraft® Yellow Prediluted Antifreeze/Coolant (All Markets Except
Canada)
2
Motorcraft® Yellow Prediluted Antifreeze/Coolant (Canada Only)
2
VC-3DIL-B
CVC-13DL-G
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions
Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB.
Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS
part coverage tool.
Labor Times
Description
2015-2019 Transit: Inspect The A/C System And Replace The Evaporator Core
Includes Time To Remove and Separate The Climate Control Housing (Do Not Use
With Any Other Labor Operations)
Operation
No.
192166A
Time
6.4
Hrs.
192166B
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2015-2019 Transit 3.2L Puma: Inspect The A/C System And Replace The
Evaporator Core Includes Time To Remove and Separate The Climate Control
Housing (Do Not Use With Any Other Labor Operations)
6.7
Hrs.
Repair/Claim Coding
Causal Part:
18A484
Condition Code: 42
Service Procedure
NOTE: Some Transit vehicles that have had a heater core repair and system flush or were built on
or after 02-Jan-2019 may be using Motorcraft Yellow Antifreeze/Coolant. If Motorcraft Yellow
Antifreeze/Coolant is found in the vehicle, service with the same coolant.
1. Inspect the A/C system. Does the system show signs of leaks in components other than the
evaporator?
(1). Yes – this article does not apply. Refer to Workshop Manual (WSM), Section 412-00.
(2). No – proceed to Step 2.
2. Remove the climate control housing. Refer to WSM, Section 412-00.
3. Remove the retaining clip from the bottom of the case. (Figure 1 Callout 1)
Figure 1
Item
Description
1
Retaining clip
2
Retaining screws
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4. Remove the 3 retaining screws and separate the blower motor case from the evaporator case. (Figure
1 Callout 2)
5. Attach the blower motor case to the new evaporator case and install the 3 retaining screws. Tighten the
3 retaining screws to 3.7 Nm +/- 0.6 (32.75 lb-in +/- 5.31).
6. Install the remaining clip.
7. Reinstall the climate control housing. Refer to WSM, Section 412-00.
© 2019 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.
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