LI54-30-P-069744
Service Bulletin Details
Public Details for: LI54-30-P-069744
"remote access" in workshop menu of instrument cluster
Models from 2020
2020 MERCEDES-BENZ AMG GLE43 |
2020 MERCEDES-BENZ AMG GLE63 |
2020 MERCEDES-BENZ GLE350 |
2020 MERCEDES-BENZ GLE450 |
"Remote Access" in workshop menu of instrument cluster Topic number LI54.30-P-069744 Version 1 Function group 54.30 Instrument cluster, display instruments, hazard warning device Date 05-09-2019 Validity Model series 177, 118, 167 with CODE 809+059 (modification year 18/2) or CODE 800 (modification year 19/1) Model series 177, 118, 167 with N133/1 Instrument cluster with software releases between 18/23/002 and 19/ 11/004 Reason for change Reason for block Complaint: A "Remote Access" selection is present in the workshop menu of instrument cluster. This function is not enabled and is not described in the workshop literature. Attachments File Description Remote Access option in workshop menu.jpg "Remote Access" selection in workshop menu Cause: The user interface for development could not be removed from the following instrument cluster software variants: - N133/1 Instrument cluster IC177, software releases from E026.8 (18/23/002) with CODE 809+059 (modification year 18/2) - N133/1 Instrument cluster IC177, software releases from E035.4 (19/03/003) with CODE 800 (modification year 19/1) Note: Vehicles without CODE 809+059 or 800 may also have received an affected software release between 18/23/002 and 19/11/004 as part of a repair. Therefore the selection may appear in these vehicles as well. Remedy: The "Remote Access" selection in the workshop menu should be ignored. The option will be removed from the instrument cluster software from E043.6 (19/11/004) and subsequent releases available from modification year 19/2 (CODE 800+050). Symptoms Communication/information / Information display / Displays / Multifunction display / Multifunction display, menu / Not operable 05-09-2019 4:52 PM © Copyright Daimler AG CTENORE Page 1/2 Communication/information / Telematics service / Activation/deactivation / Telematics service cannot be activated/ deactivated Control unit/fault code Control unit Fault code Fault text N112/9 - Control unit for telematics services (HERMES) - - N133/1 - Instrument cluster (IC) (IC177) - - Attachments Remote Access option in workshop menu.jpg: 05-09-2019 4:52 PM © Copyright Daimler AG CTENORE Page 2/2