2020 Mercedes-Benz Gle350Mercedes-benz Gle350 2020

Vehicle Details: Recalls, Fuel Economy, Emissions, Consumer Complaints, Service Bulletins

Mercedes-Benz Logo

Below you will find all available information on the 2020 Mercedes-Benz Gle350.
The vehicle is described as a Rear-Wheel Drive Small Sport Utility Vehicle 4WD .

ManufacturerKnown WMI(s)Fuel Type
Mercedes-BenzPremium
City MPGHighway MPGCO2 emissions
19 - 20 MPG26 - 27 MPG397 - 404 g/mile
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Sub-models: - Gle350 E - Gle350 4matic -

Frequently Asked Questions
  • What is the MPG of a 2020 Mercedes-Benz Gle350?
     - The 2020 Mercedes-Benz Gle350 has an EPA estimated city efficiency of 19 - 20 MPG and an estimated highway efficiency of 26 - 27 MPG.
  • What is the fuse box diagram for the 2020 Mercedes-Benz Gle350?
     - Fuse box diagrams for the 2020 Mercedes-Benz Gle350 can be found here
  • What is the annual fuel cost for the 2020 Mercedes-Benz Gle350?
     - EPA estimated annual fuel cost for the 2020 Mercedes-Benz Gle350 is $3000.
  • Are there recalls for the 2020 Mercedes-Benz Gle350?
     - There are 27 recall(s) for the 2020 Mercedes-Benz Gle350, additional information is below.
NHTSA Mandated Recalls
  • Recall 245548 [USA]: Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. in addition, the emergency call (ecall) feature may be disabled and the doors may not unlock, increasing the risk of injury. also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

  • Recall 239474 [USA]: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

  • Recall 220077 [USA]: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

  • Recall 209066 [USA]: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

  • Recall 181341 [USA]: Driving with inoperable power steering assist, headlights, or wipers can increase the risk of a crash.

  • Recall 191213 [USA]: Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.

  • Recall 206875 [USA]: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.

  • Recall 193740 [USA]: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

  • Recall 190095 [USA]: Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. in addition, the emergency call (ecall) feature may be disabled and the doors may not unlock, increasing the risk of injury. also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

  • Recall 180633 [USA]: If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.

  • Recall 170651 [USA]: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

  • Recall 180283 [USA]: If the reverse light remains illuminated in a gear other than reverse, it may cause confusion about the driver's intention to other motorists, and increase the risk of a crash.

  • Recall 180317 [USA]: In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.

  • Recall 145107 [USA]: An unrestrained occupant has an increased risk of injury in the event of a crash.

  • Recall 151733 [USA]: If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.

  • Recall 151743 [USA]: If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

  • Recall 145969 [USA]: If a driver's seat fastener bolt fails, the seat may not be properly secured, increasing the risk of injury in a crash.

  • Recall 142057 [USA]: Damaged wires may cause the rear side air bags to not deploy as intended. additionally, the driver may not be warned if the second row right seat is not locked into place correctly after using the "easy entry" function. either of these scenarios can increase the risk of injury in the event of a crash.

  • Recall 144719 [USA]: If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.

  • Recall 155758 [USA]: If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

  • Recall 155733 [USA]: The detached trim can become a road hazard, increasing the risk of a crash.

  • Recall 147143 [USA]: Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.

  • Recall 147690 [USA]: If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. in addition, the emergency call (ecall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. these features increase the risk of an injury or crash.

  • Recall 143631 [USA]: A fuel leak in the presence of an ignition source increases the risk of a fire.

  • Recall 144478 [USA]: An impaired active brake assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.

  • Recall 149360 [USA]: Water in the passenger compartment may affect the vehicle's electrical systems, increasing the risk of a crash or injury.

  • Recall 149727 [USA]: An air bag that does not deploy as intended can increase the risk of injury in the event of a crash.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

NHTSA Submitted Mechanical & Emissions Details
  • Automatic 9-spd Rear-Wheel Drive Gle350

    Description Data
    Engine cylinders4
    Engine displacement in liters2.0
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic 9-spd
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-5250
    Description Data
    Annual petroleum consumption in barrels for fuel type 113.5232
    City mpg for fuel type 1,20
    Unrounded city mpg for fuel type 1,19.7311
    Tailpipe co2 in grams/mile for fuel type 1397
    Combined mpg for fuel type 1,22
    Unrounded combined mpg for fuel type 1,22.4215
    Engine cylinders4
    Engine displacement in liters2.0
    Drive axle typeRear-Wheel Drive
    EPA model type index414
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)4
    Annual fuel cost for fuel type 1 ($)3000
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)4
    Highway mpg for fuel type 1,27
    Unrounded highway mpg for fuel type 1,26.9053
    Vehicle record id41680
    Model name (carline)Gle350
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic 9-spd
    Unadjusted city mpg for fuel type 124.9
    Unadjusted highway mpg for fuel type 138.1
    EPA vehicle size classSmall Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-5250
    If t, this vehicle is turbochargedT
    3-character manufacturer codeMBX
    Date the vehicle record was created (iso 8601 format)Wed Jul 24 00:00:00 EDT 2019
    Date the vehicle record was last modified (iso 8601 format)Tue Jan 07 00:00:00 EST 2020
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
  • Automatic 9-spd 4-Wheel Drive Gle350 4matic

    Description Data
    Engine cylinders4
    Engine displacement in liters2.0
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic 9-spd
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-5250
    Description Data
    Annual petroleum consumption in barrels for fuel type 113.5232
    City mpg for fuel type 1,19
    Unrounded city mpg for fuel type 1,19.4394
    Tailpipe co2 in grams/mile for fuel type 1404
    Combined mpg for fuel type 1,22
    Unrounded combined mpg for fuel type 1,22.0525
    Engine cylinders4
    Engine displacement in liters2.0
    Drive axle type4-Wheel Drive
    EPA model type index415
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)4
    Annual fuel cost for fuel type 1 ($)3000
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)4
    Highway mpg for fuel type 1,26
    Unrounded highway mpg for fuel type 1,26.3879
    Vehicle record id41233
    Model name (carline)Gle350 4matic
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleY
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic 9-spd
    Unadjusted city mpg for fuel type 124.5
    Unadjusted highway mpg for fuel type 137.3
    EPA vehicle size classSmall Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-5250
    If t, this vehicle is turbochargedT
    3-character manufacturer codeMBX
    Date the vehicle record was created (iso 8601 format)Tue Feb 12 00:00:00 EST 2019
    Date the vehicle record was last modified (iso 8601 format)Tue Jan 07 00:00:00 EST 2020
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • NCU-OTAcommNoMMC - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz, has determined that in certain my 2017-2021 c-class, cla, cls, e-class, glc, gle, gls, amg gt, s-class, sl, and slc (205, 117, 257, 213/238, 253, 166/292, 190/290,217/2
  • NCU-OTA Comm Mod - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2019-2023 a-class, cla, e-class, g-class, gla, glb, glc, gle, gls, and s-class (177, 118, 238, 463, 247, 253, 167, and 222 pl
  • LI80.50-P-077350 - ELECTRICAL SYSTEM: Complaint customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All mfa2 and 167 derivates with code 882 may be affected. This is caused by a spo
  • LI46.10-P-077314 - STEERING: Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of t
  • LI46.10-P-077313 - STEERING: The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers see example file in the attachments area: lenkrad-schleifger??A?Usch_steeringwheel-grindingnoises.Mp4 t
  • LI46.10-P-077391 - STEERING: A knocking noise can be heard from the area of the steering gear or steering column tube, and a "cracking" sensation can also be felt at the steering wheel. Particularly when braking or accelerating stick/slip effect in sliding piece o
  • OTA-Head Unit SW - ELECTRICAL SYSTEM: Mercedes-benz ag, the manufacturer of mercedes-benz vehicles, has determined that on certain my19-23 a-class, cla, cls, e-class, eqb, gla, glb, glc, gle, gls, amg gt (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the h
  • OTA-Comm Mod SW - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my19-23 a-class, c-class, cla, cls, e-class, eqb, g-class, gla, glb, glc, gle, gls, amg gt, s-class (177, 205, 118, 257, 213, 23
  • LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
  • LI82.85-P-076800 - ELECTRICAL SYSTEM: The "sos nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an ext
  • LI72.00-P-072603 - VISIBILITY: Excessive resistance of door side windows when being raised/lowered, cracking and/or squeaking noises. Sealing lip of inner sealing rail, see picture 1 and picture 2, pos. 90, folds down while side windows are being lowered (opened). W
  • LI82.85-P-076799 - ELECTRICAL SYSTEM: The mercedes me connect services cannot be activated. The remote status data does not update. Error in n112/9 - control unit for telematics services (hermes). In the hermes control unit log, under the "url" tab, the value default is st
  • NCU-HU SW Update - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2018-2023 c-class, eqe, eqe suv, eqs, eqs suv, glc, gle and s-class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,
  • LI82.85-P-071623 - STRUCTURE: The customer may note the following complaints: - the central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. - no audio is present from the sound system - mbux multimedia s
  • LI82.85-P-075375 - ELECTRICAL SYSTEM: In the mbux weather app, the temperature is displayed in the wrong unit (fahrenheit instead of a?C, or vice versa). Temperature setting in mmc mobile application settings incorrect remedy adjust the setting in the mercedes me connect
  • LI65.20-P-076327 - STRUCTURE: Complaint cracking and creaking noise from area of roof frame, c-pillar (inner) when driving on rough terrain. Cause sheet metal sections in the area of the roof frame, c-pillar (inner) could cause noises due to tension or contact of the
  • NCU-2023030011 - SUSPENSION: Check upper transverse control arm of front axle on left and right, replace upper transverse control arm if necessary
  • LI82.20-P-074734 - ELECTRICAL SYSTEM: Complaint ambient lighting malfunctions sporadically, mainly in the ocean blue color value and with animation "on". After the next ignition cycle, the ambient lighting functions again correctly. Cause software in coupling elements (eke)
  • LI46.35-P-075933 - STEERING: Complaint knocking noises from area of steering gear, particularly when decelerating or accelerating. Cause - remedy please create a tips case with informative videos and send this to the responsible mpc.
  • LI72.20-P-075746 - ELECTRICAL SYSTEM: Complaint tailgate opens unintentionally. Cause accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.G. When stored in trouser pocket, handbag etc. Remedy as of the 6th generation, the vehicle ke
  • LI46.35-P-075512 - STEERING: Complaint no power steering available following engine start, warning message and indicator lamp "steering" active in instrument cluster. Fault code P063500: "the electric power steering has a malfunction. _" in control unit n68 "electri
  • LI88.79-P-075629 - VISIBILITY: Complaint the mirror glass of the outside mirror is actuated in the wrong direction when retrieving the memory position or retrieving the position of the curb detection automatic system. Left outside mirror: left/right actuation swapped
  • LI46.15-P-063353 - STEERING: Complaint height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.G. With easy entry function). Cause height adjustment moves to the top/bottom limit stop and jams.
  • LI82.60-P-075292 - ELECTRICAL SYSTEM: Complaint customer states after a bus sleep the siriusxm category changes from "my favorites" to "all stations" or a different category. Sometimes, the "my favorites" category will be unavailable for the entire dri
  • LI68.10-P-075301 - STRUCTURE: Complaint metallic noises from area of instrument panel cause due to a possible drop in torque at the screw connection of the nvh struts in the engine compartment (see picture in the attachment), noises may be perceived in the area of t
  • LI46.15-P-063353 - STEERING: Complaint height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.G. With easy entry function). Cause height adjustment moves to the top/bottom limit stop and jams. Remedy there are 2 re
  • LI91.18-P-071629 - SEATS: Complaint on vehicles with "artico man-made leather upholstery" or "artico man-made leather upholstery / dinamica microfiber - black (601a)" the material of the seat side bolster can tear. Both the seat cushion cover and the backrest cover
  • LI20.40-P-070996 - ENGINE AND ENGINE COOLING: Complaint yellow coolant warning system message appears in instrument cluster. Fault code P048392 or P048397 present in n127 powertrain control unit. Cause faulty communication between fan and control unit n127-ptcu. Remedy replace en
  • LI82.85-P-075044 - EQUIPMENT: Complaint the apple carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Cause a setting on the iphone may prevent control via the touchpad remedy to remedy on the affected
  • LI46.15-P-070510 - EQUIPMENT: Complaint noises from the area of the steering column. - creaking - squeaking - chattering - humming - grinding cause at present, there are no known noise problems with the steering column. Remedy check surrounding area of the ste
  • LI46.15-P-063353 - ELECTRICAL SYSTEM:SOFTWARE: Complaint height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.G. With easy entry function). Cause height adjustment moves to the top/bottom limit stop and jams. 1. Steering column hei
  • LI32.50-P-075055 - EQUIPMENT ADAPTIVE/MOBILITY: Complaint malfunction due to the ingress of dirt during the repair of the hydraulic system. Cause cleaning instructions in wis are not being sufficiently observed. This can result in dirt entering the hydraulic system of the vehicle or
  • SC-2022070010 - EQUIPMENT: Mercedes-benz ag (⿿mbag⿝), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2020-2021 gle-class and gls-class (167 platform) vehicles equipped with michelin-branded tires, the maximum tire pressure shown on
  • ELW-167LCU - EQUIPMENT: Mercedes-benz ag (⿿mbag⿝), the manufacturer of mercedes-benz vehicles, has extended the warranty on the lighting control unit from the original new vehicle limited warranty of 4 years/50,000 miles to 25 years/unlimited miles on certain
  • NCU-2022060008 - ELECTRICAL SYSTEM: Mercedes-benz ag (⿿mbag⿝), the manufacturer of mercedes-benz vehicles, has determined that on certain model year (⿿my⿝) 2020-2022 a-class, c-class, claclass, gla-class, glb-class, glc-class, gle-class, and gls-class (118, 167, 177,
  • LI32.50-P-074719 - SUSPENSION: Complaint fault message, suspension, max. 50 mph in instrument cluster. "i" - fault code "err_inf2_core2core_comm_failure" = true is stored in the quick test and/or current. Cause communication fault between electrohydraulic suspensio
  • LI91.12-P-073742 - SEATS: Complaint ⿢ seats cannot be adjusted ⿢ seats cannot be folded ⿢ seats in the 2nd seat row cannot be locked or unlocked ⿢ normalization cannot be performed in its entirety using xentry cause under analysis remedy *make sure a
  • LI32.50-P-074719 - SUSPENSION: Cause communication fault between electrohydraulic suspension component parts through out-of-date software (application software and bootloader software). Remedy with the latest hardware item number for the electrohydraulic pump units a
  • LI54.10-P-071499 - ELECTRICAL SYSTEM: Complaint the result from the xentry battery test does not match the current state of the battery. Cause the xentry battery tester uses the stored on-board electrical system data in the sam module to access the health of the 12 volt bat
  • LI82.95-P-074415 - ELECTRICAL SYSTEM: Complaint intermittently, engine switches off within a few seconds after being started via the remote engine start (res) command from the mercedes me app. The customer may receive the following message in the mercedes me app: "your vehic
  • LI82.85-P-069961 - ELECTRICAL SYSTEM: Complaint the following complaints may be noted by the customer: ⿢ upon selecting navigation, the central display may show the following message: "map data does not match with your system. Please insert a medium containing the correspo
  • SC-2022020010 - ELECTRICAL SYSTEM:SOFTWARE: Perform scn coding in the active suspension and damping system control unit
  • SC-2022020009 - ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION): Replace bolts for centering flange on integrated starter-alternator
  • SC-2022010001 - ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR: Mercedes-benz ag (⿿mbag⿝), the manufacturer of mercedes-benz, has produced certain my 2021-2022 a-class, cls-class, e-class, gla-class, glb-class, gle-class, gls-class, and gt-class (167, 177, 213, 247, 257, and 290 platform) vehicles
  • SC-2021110006 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz vehicles, has determined that on certain model year (⿿my⿝) 2020 gle-class (167 platform) vehicles, the vehicle emission control information label maybe missing on the hood w
  • SC-2021070003 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz vehicles, has determined that on certain model year (⿿my⿝) 2020-2021 cla-class (118 platform), gle/gls-class (167 platform) vehicles, the vehicle emission control informatio
  • LI68.05-P-060306 - ELECTRICAL SYSTEM: Complaint the garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (gdo) is not compatible with the opening system installed
  • LI46.10-P-073901 - STEERING: Complaint the steering wheel surface has damage vehicle maximum 6 months after initial registration cause damage to steering wheel surface from external influences remedy please create a ptss case with the following information: ⿢
  • LI32.22-P-073368 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Complaint airmatic fault message in instrument cluster. Cause an internal control unit fault led to the specified fault codes. Remedy replacement of cairs unit 51/8 does not remedy the problem. Perform airmatic software update on r24.
  • LI18.00-P-073137 - ENGINE AND ENGINE COOLING: Complaint sporadic warning message in instrument cluster "engine oil pressure stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause directional control valve may stick. Remedy 1- read off oil level
  • NCU-2021120012 - SUSPENSION: Mercedes-benz ag (⿿mbag⿝), the manufacturer of mercedes-benz, has determined that on certain my 2020-2021 gle-class and gls-class (167 platform) vehicles, the electrohydraulic suspension may not meet current specifications. What we
  • SC- 202110017 - ENGINE AND ENGINE COOLING: The exhaust gas cleaning information label does not correspond to currently valid specifications. It is therefore possible that the emission classification given on the information label may not correspond to the certified classification. T
  • LI09.00-P-074093 - ENGINE AND ENGINE COOLING: "my15+ m278 and m157 equipped vehicles with fault code ""P023400 ⿿ boost pressure is too high"" "
  • LI82.85-P-06996 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Mbux multimedia system: map data does not match with your system/the navigation system cannot be activated
  • LI54.10-P-06968 - ELECTRICAL SYSTEM: "functional impairment of 48 v on-board electrical system "
  • LI6320P073629 - BACK OVER PREVENTION: Model series 167 noise on b/c/d pillars.
  • LI8860P073470 - FUEL SYSTEM, GASOLINE:STORAGE: Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
  • LI8285P073387Ver - EQUIPMENT:ELECTRICAL: The customer may note that the dashcam feature is inoperable with one of the following complaints.
  • LI8285P073387Ver - EQUIPMENT:ELECTRICAL: The customer may note that the dashcam feature is inoperable with one of the following complaints.
  • LI8285P073387Ver - EQUIPMENT:ELECTRICAL: The customer may note that the dashcam feature is inoperable with one of the following complaints.
  • LI8285P073387Ver - EQUIPMENT:ELECTRICAL: The customer may note that the dashcam feature is inoperable with one of the following complaints:
  • LI8285P069961 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Upon selecting navigation, the central display may show the following message: "map data does not match with your system. Please insert a medium containing the corresponding map data". The navigation menu cannot be opened.
  • LI8270P073025 - EQUIPMENT:ELECTRICAL: Insufficient charging or no wireless charging with iphone 12.
  • LI7200P072603 - STRUCTURE:BODY:DOOR : Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises.
  • LI2000P073432 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Yellow "coolant" message in instrument cluster.
  • LI0761P072259 - ENGINE AND ENGINE COOLING: Customer complains that check engine light is on.
  • LI1830P0597123 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS: Gasket may settle causing a slight oil leak.
  • LI0702P0547173 - ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL: Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
  • LI4635P073052 - STEERING: Noticeable vibrations at steering wheel
  • NCU-2021070020 - POWER TRAIN: Launch ncu 2021070020- perform scn coding in powertrain control unit
  • LI32.50-P-072071 - SUSPENSION: Noise complaints relating to the esuspension
  • LI20.20-P-073274 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS: Coolant warning in instrument cluster - leak in coolant line
  • LI82.85-P-068846 - EQUIPMENT ADAPTIVE/MOBILITY: "free browsing, internet access via wi-fi hotspot and internet radio nonfunctional"
  • LI20.10-P-072886 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:SENSOR/THERMOSTAT: With engine m17x the me control unit: "the coolant temperature is below the specified temperature"
  • LI08.00-P-072749 - ELECTRICAL SYSTEM: For plug in hybrid and electric variants: complaints about the electric range
  • LI82.85-P-072730 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): New map data cannot be downloaded by the customer from the mercedes me portalnew map data cannot be downloaded by the customer from the mercedes me portal
  • LI68.20-P-070037 - EQUIPMENT: Armrest in center console (front) only opens on one side or not at all - model series 167
  • LI54.70-P-068094 - EQUIPMENT: Message (yellow) in ic "active brake assist currently restricted, see operator's manual, remedy: deactivate transport mode and drive vehicle for approx 6mi. The dtc then switches to passive and the sensor can be calibrated
  • LI42.47-P-069817 - ELECTRICAL SYSTEM: After ignition on, the following message is shown on the instrument cluster: - "unavailable! - esp - service required"
  • LI72.00-P-072603 - VISIBILITY: Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises
  • LI32.34-P-072600 - ELECTRICAL SYSTEM: Suspension fault message in instrument cluster to drive at max. 80 km/h
  • LI27.35-P-072629 - ELECTRICAL SYSTEM: When ordering the electrohydraulic controller unit (ehs) using the part number stated on the ehs, the wrong parts may be ordered.
  • LI27.00-P-072627 - ELECTRICAL SYSTEM: Fault in 12 v interlock circuit
  • LI46.11-P-071594 - STEERING: Steering wheel heater and/or distronic cannot be activated. Remedy: update software for steering wheel electronics control unit ("n 135 - steering wheel electronics (lre)"). Should the quick test carried out after the software update stil
  • LI80.57-P-072708 - ELECTRICAL SYSTEM: Engine switches off again when re-attempting remote start via mercedes me app. This only occurs if the first remote start via the mercedes me app was canceled and then started again. If the first attempt was stopped by unlocking the doors
  • LI42.15-P-071414 - BRAKES (PWS): Br167 front brake squeal with engine code m264 and option code p31
  • Launch NCU 20210 - AIR BAGS: Mercedes-benz ag (?Mbag?), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2020-2021 gle-class and gls-class (167 platform) vehicles, the supplementantal restraint system ("srs") control unit software does not
  • Launch NCU 20210 - ENGINE AND ENGINE COOLING: Mercedes-benz ag (?Mbag?), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2020 c-class (205) and gle-class (167) vehicles, the mixing ratio of coolant to antifreeze may not meet production specifications.
  • LI91.18-P-071629 - SEATS: The seat cushion cover on the front seat cracks when side bolster is equipped with "artico man-made leather upholstery". For vehicles equipped with "artico man-made leather upholstery/dinamica microfiber - black (601a)", please create a p
  • LI82.85-P-071394 - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: In xentry diagnosis, the message "mbux multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the mbux multimedia system (a26/17)
  • LI82.27-P-072402 - BACK OVER PREVENTION: If the exhaust flap is operated or the drive program is changed within 10 seconds of the engine being started, an audible humming noise may emit from the speakers. New sound amp (n40/3) software is currently in development. This document wi
  • LI32.40-P-072070 - SUSPENSION: Warning display message for esuspension, various causes and remedies listed.
  • LI32.50-P-072071 - FUEL SYSTEM, GASOLINE: 1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Non-assignable noises
  • LI91.12-P-072068 - SEATS: The backrests of the second seat row (60% and 40% side) are offset relative to each other.
  • LI91.12-P-072069 - SEATS: 1. Front seat moves forwards (fore/aft adjustment) when the seat backrest is adjusted backwards. Only occurs if the seat backrest of the second seat row is folded over (video point 1). 2. Front seat backrest adjusts to the vertical positio
  • NCU-2020110017 - ELECTRICAL SYSTEM: Mercedes-benz ag (?Mbag?), the manufacturer of mercedes-benz, has determined that on certain model year (?My?) 2019-2020 cls-class, e-class, and gle-class (167, 213, 238, and 257 platform) vehicles, the software for the on-board electrical
  • LI91.18-P-071629 - SEATS: Model series 167: cracks in arti- co seat cushion cover on front seat
  • LI77.21-P-072113 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles
  • LI68.20-P-070037 - EQUIPMENT: Armrest in center console (front) only opens on one side or not at all - model series 167
  • LI47.50-P-070263 - ENGINE (PWS): Check engine light on and fc P146264 sto- red in engine and fuel pump control units
  • LI09.41-P-072096 - ENGINE AND ENGINE COOLING: Yellow coolant temperature warning in the instrument cluster
  • NCU-2016060016 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:HOSES/PLUMBING: Replace charge air hose between charge air cooler and turbocharger
  • NCU-2020110009 - EQUIPMENT:OTHER:LABELS: Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz vehicles, has determined that on certain model year ("my") 2020-2021 gle-class (167 platform) and gls-class (x167 platform) vehicles equipped with michelin primacy tour a/s tires,
  • NCU-2020100019 - ENGINE (PWS): Replace fuel hose in front lower engine compartment
  • SC-2020080001 - POWER TRAIN:AUTOMATIC TRANSMISSION: Replace automatic transmission
  • LI35.10-P-071668 - SUSPENSION: Vibrations or howling noise from the area of the rear axle
  • LI82.85-P-071623 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT: Mbux multimedia system: the central dis- play turns dark, various other system complaints
  • LI82.85-P-071453 - COMMUNICATION: Incorrect time and/or instrument cluster message "sos, service not activated" and/or mercedes me connect services nonfunctional
  • LI82.70-P-071372 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI: Mobile phone apple iphone 11/11pro/11promax/se 2020: the bluetooth connection between the mbux multimedia system and the mobile phone is briefly lost
  • LI54.10-P-071596 - ENGINE (PWS): Vehicle does not start / vehicle cannot be un- locked - starter battery may be discharged
  • LI54.10-P-071499 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER: Xentry battery tester results disagree with workshop assessment
  • LI46.11-P-071594 - STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER: Steering wheel heater and/or distronic function limited
  • LI27.00-P-067577 - POWER TRAIN: Leak on transmission 725.0 (9g tronic) br166/292/167 with 4matic
  • LI41.10-P-071497 - EQUIPMENT ADAPTIVE/MOBILITY: Loss of grease from propeller shaft boot
  • LI20.40-P-070996 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: Engine cooling fan, model 167
  • LI54.21-P-071486 - ELECTRICAL SYSTEM:SOFTWARE: Offroad score function in head unit implausible
  • LI82.85-P-071394 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): In xentry diagnosis, the message "mbux multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the mbux multimedia system (a26/17). Internal hard drive defect. Replacement of i
  • LI47.50-P-070263 - ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT: Check engine light active and fc P146264 temp. And pressure sensor b4/7 is stored in engine control unit and tank control unit. Software parameter in fuel pump control unit. Update sw in fscu control unit.
  • LI82.70-P-071024 - EQUIPMENT:ELECTRICAL: The mobile phone address book is not transferred completely to the multimedia system (comand or mbux). In some cases, the call list shows just the telephone numbers but no names. The problem only occurs in conjunction with the iphone and s
  • LI82.70-P-071372 - EQUIPMENT:ELECTRICAL: During a phone call, the bluetooth connection between the mbux multimedia system (a26/17) and a paired mobile phone may be briefly lost. The mobile phone will then reconnect with no user input. Follow these steps as a temporary solution: -
  • LI00.20-P-070791 - ENGINE (PWS): The following customer complaints may be noted: - "service a/b due" message is displayed in the instrument cluster before the appropriate mileage or date is reached - "service a/b due: do you want to make an appointment?" pop-up message in
  • LI91.30-P-069668 - SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER: The seat heating in the vehicle cannot be activated. When the seat heating button is pressed the 3 red leds light up briefly and then go off again after a brief period (approx. 3 seconds). To prevent too high surface temperatures on the hea
  • LI83.40-P-071168 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: In some operating statuses, a low-frequency (approx. 140 hz) humming noise may be heard in the air conditioner housing. The air flow may be causing the seals of the flaps in the air distributor housing to vibrate. The air distribution box
  • LI54.65-P-071267 - ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE: Fault code B223209 is logged as "stored" in the parking control unit.
  • LI00.20-P-070791 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Implausible "service due" instrument cluster message, head unit pop-up, or mmc message
  • LI54.30-P-070482 - ENGINE (PWS): Check engine indicator light active and fault code P261029/P02FF85/P02FF02 stored in engine control unit
  • P-SC-2020020001 - EQUIPMENT:OTHER:LABELS: Information label on tire sealant
  • LI54.10-P-069698 - ELECTRICAL SYSTEM: Functional impairment of 48 v on-board electrical system
  • LI47.10-P-068407 - FUEL SYSTEM, GASOLINE: Fuel tank overfilling due to malfunctioning fill station dispenser- model series 167, 177, 118, 247
  • LI83.40-P-070472 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Air conditioning system does not cool
  • LI72.20-P-070556 - EQUIPMENT: Easy-pack liftgate does not fully open
  • S-B-67.00-29 - VISIBILITY: Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.
  • LI47.20-P-054958 - FUEL SYSTEM, GASOLINE: Combination message: "clean fuel filter" is displayed. The fault code 162500 (water level message - bosch) or P226997 (water level message - delphi) or 171600 (filter load - bosch) is stored in the engine control unit.
  • LI27.20-P-055758 - POWER TRAIN: Fc 2783 (friction power of torque converter lockup clutch is too high) or fc 0741 (actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
  • LI32.34-P-058735 - SUSPENSION: Rumbling noises from the area of the front axle.
  • LI46.15-P-058505 - STEERING: Creaking noise when making vertical or longitudinal adjustment to electrical steering column
  • LI32.20-P-057942 - SUSPENSION: Thumping noises from front axle when driving over bumps on road.
  • LI68.20-P-053607 - EQUIPMENT: Noise in center console area of w166.
  • LI67.30-P-055417 - VISIBILITY: Side windows may make noises when closing and opening, or reverse direction when closing.
  • LI67.30-P-052837 - VISIBILITY: Side windows may make noises when closing and opening, or reverse direction when closing.
  • LI27.00-P-059110 - POWER TRAIN: The 1-2, 2-3 and/or 3-4 acceleration upshift can be uncomfortable when the transmission oil is cold.
  • LI80 61-P-069914 - EQUIPMENT: Vehicle is temporarily unable to be locked or unlocked using keyless-go
  • LI42 47-P-069817 - ELECTRICAL SYSTEM: Message in instrument cluster "unavailable! - esp - service required"
  • LI35 30-P-058566 - POWER TRAIN: Throttle lift-off clunking noises at drive shafts of rear axle
  • LI46 35-P-070153 - STEERING: Assessment of actuating and operating noise from steering
  • LI54-10-P-069831 - HYBRID PROPULSION SYSTEM: Electric range is reduced after brief period
  • P-SC-2019050007 - ELECTRICAL SYSTEM:SOFTWARE: Update telematics services n112/9 (hermes) control unit software
  • LI54-30-P-069744 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: "remote access" in workshop menu of instrument cluster
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210423

Bought a dealer owned mercedes gle 350 with 8500 miles on it in november 2020. In few days we took back the car to get things fixed, which we noticed. We were told, as did not buy a new car we have to bear with few issues. We leased the car and wanted to be sure that we do not get into a problem because of the issues which we inherited, we put the problems on record. Upon completion of 10,000 miles, car was dropped for service and attending recalls on february 10th. 2021. It took more than 20 days for completing the update of software, for which whole dashboard display was replaced and had to be imported from germany, finally i got the car back on march 2nd, 2021. April 23rd, 2021, while going out for dinner, felt some vibration as if car is running at the edge of the road. I thought i hit a nail or something and got a flat tire, i suddenly applied break, luckily car behind me did not hit me form the back, i also heard some rubbing noise from the back of the car. Next day early morning i took the car to the service, i did feel the intermittent vibration and rubbing noise when i drove to the service. Today on april 28th. 2021, i am informed that drive shaft needs replacement, and it has to come from germany and will take 10 -12 days. I am advised to take my car back and bring back once the part arrives. I do not feel safe in doing so and want to seek your opinion. Is it safe , did i land up getting a lemon car?

NoNoN NoneNone20210422

Bought a dealer owned mercedes gle 350 with 8500 miles on it in november 2020. In few days we took back the car to get things fixed, which we noticed. We were told, as did not buy a new car we have to bear with few issues. We leased the car and wanted to be sure that we do not get into a problem because of the issues which we inherited, we put the problems on record. Upon completion of 10,000 miles, car was dropped for service and attending recalls on february 10th. 2021. It took more than 20 days for completing the update of software, for which whole dashboard display was replaced and had to be imported from germany, finally i got the car back on march 2nd, 2021. April 23rd, 2021, while going out for dinner, felt some vibration as if car is running at the edge of the road. I thought i hit a nail or something and got a flat tire, i suddenly applied break, luckily car behind me did not hit me form the back, i also heard some rubbing noise from the back of the car. Next day early morning i took the car to the service, i did feel the intermittent vibration and rubbing noise when i drove to the service. Today on april 28th. 2021, i am informed that drive shaft needs replacement, and it has to come from germany and will take 10 -12 days. I am advised to take my car back and bring back once the part arrives. I do not feel safe in doing so and want to seek your opinion. Is it safe , did i land up getting a lemon car?

NoNoN NoneNone20210401

Tl* the contact owns a 2020 mercedes-benz gle350. The contact was made aware of nhtsa campaign number: 21v288000 (equipment) however, the part to do the recall repair was not yet available. The contact called alfano motorcars mercedes benz sprinter (1423 calle joaquin, san luis obispo, ca 93405, (805) 543-5752) where it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20210324

Display indicated 'system suspended' twice today. Concerned ? But suv drove fine

NoNoN NoneNone20210323

Display indicated 'system suspended' twice today. Concerned ? But suv drove fine

NoNoN NoneNone20210303

Tl* the contact owns a 2020 mercedes-benz gle350. The contact stated while driving 60 mph, there was a loud abnormal sound coming from the vehicle. The contact pulled over and noticed that the sun roof glass was partially fractured. The contact opened the sun roof and several pieces of shattered glass fell inside the vehicle. The contact stated that she pulled over to the side of the roadway. While parked, a secondary vehicle pulled up behind her vehicle and the driver exited the vehicle and informed her that some of the glass from the shattered sun roof had struck their vehicle. There was no one injured. A police report was not filed. The vehicle was driven to mercedes-benz of laguna niguel (1 star dr, laguna niguel, ca 92677) where the contact was informed that an object had struck the sun roof causing the sun roof to shatter. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 19,040.

NoNoN NoneNone20210302

Tl* the contact owns a 2020 mercedes-benz gle350. The contact stated while driving 60 mph, there was a loud abnormal sound coming from the vehicle. The contact pulled over and noticed that the sun roof glass was partially fractured. The contact opened the sun roof and several pieces of shattered glass fell inside the vehicle. The contact stated that she pulled over to the side of the roadway. While parked, a secondary vehicle pulled up behind her vehicle and the driver exited the vehicle and informed her that some of the glass from the shattered sun roof had struck their vehicle. There was no one injured. A police report was not filed. The vehicle was driven to mercedes-benz of laguna niguel (1 star dr, laguna niguel, ca 92677) where the contact was informed that an object had struck the sun roof causing the sun roof to shatter. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 19,040.

NoNoN NoneNone20210113

I have had three instances i believe the collision avoidance system failed in my new car. The first instance was a wrong way driver coming towards me on a freeway offramp. I estimate that we were within about 30 feet of each other and traveling approximately 30mph when we both quickly swerved to avoid a collision. No warning and no automatic braking occurred. The next two instances both involved driving at night on surface streets in which i last minute braked to avoid hitting stopped cars in front of me. I would approximate my rate of speed at 30 mph. Fortunately, i was able to quickly brake in both cases and avoided the collisions. In both cases the red triangle flashed and an alarm went off but the car did not brake or make any evasive maneuvers to avoid a collision. I brought this to the attention of corporate mercedes but they referred me to the dealership without further comment. The dealership found no errors in the car. I believe the problem might be deeper; an error in software program. Thus the car had no errors as it was following a faulty algorithm. This system is designed to save lives and property if i fail to take quick action as a driver. I believe the system failed!

NoNoN NoneNone20210112

I have had three instances i believe the collision avoidance system failed in my new car. The first instance was a wrong way driver coming towards me on a freeway offramp. I estimate that we were within about 30 feet of each other and traveling approximately 30mph when we both quickly swerved to avoid a collision. No warning and no automatic braking occurred. The next two instances both involved driving at night on surface streets in which i last minute braked to avoid hitting stopped cars in front of me. I would approximate my rate of speed at 30 mph. Fortunately, i was able to quickly brake in both cases and avoided the collisions. In both cases the red triangle flashed and an alarm went off but the car did not brake or make any evasive maneuvers to avoid a collision. I brought this to the attention of corporate mercedes but they referred me to the dealership without further comment. The dealership found no errors in the car. I believe the problem might be deeper; an error in software program. Thus the car had no errors as it was following a faulty algorithm. This system is designed to save lives and property if i fail to take quick action as a driver. I believe the system failed!

Read and Submit Vehicle Complaints -- 25+ complaints filed
Common OBD-II Error Codes
  • C300A [1] C300A
  • B129C [1] B129C
  • P0635 [1] Power Steering Control Circuit
  • P0483 [1] Cooling Fan Rationality Check Malfunction
  • P0234 [1] Engine Turbocharger/Supercharger Overboost Condition
  • P1462 [2] Evap Emission Control Sys Leak Detected (Gross Leak/No Flow)
  • B2232 [1] Air Bag Driver Circuit Open - Loop #2
  • P2610 [1] ECM/PCM Internal Engine Off Timer Performance
  • P02FF [1] ISO/SAE Reserved
  • P2269 [1] Water in Fuel Condition

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