LI82.95-P-074415

Remote Engine Start intermittently aborts or engine stops after being started
Topic number
LI82.95-P-074415
Version
1
Function group
82.95 - Emergency call system
Date
2/22/22
Validity
BR167 with M176/M177 with code 26U/37U
Reason for change
Complaint
Intermittently, engine switches off within a few seconds after being started via the Remote Engine Start (RES) command from the Mercedes me app.
The customer may receive the following message in the Mercedes me app:
"Your vehicle's engine has been switched off because the engine control unit or the engine itself was switched off permanently."
Attachments
File
Description
file.jpeg
Mmc App Message
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Cause
Engine running status signal causes Electronic Ignition Switch (EZS) to switch off the engine.
Remedy
Check the software of the EZS for two possible scenarios.
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(1) For the following EZS software levels perform an EZS software update; do not replace any parts!
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A167 902 55 05
A167 902 17 08
A167 902 41 10
A167 902 32 09
(2) For the following software level replace the EZS control module.
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A167 902 22 00
A167 902 52 01
A167 902 53 01
A167 902 15 03
A167 902 54 01
A167 902 92 02
A167 902 97 03
A167 902 45 06
Note: Please refer to XENTRY Parts Information for the latest parts ordering.
In the scenario where an EZS control unit requires replacement, the following part numbers may not be ordered due
hardware compatibility with the latest EZS software to remedy the symptom.
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A167 900 32 04
A167 900 33 04
A167 900 34 04
A167 900 31 07
A167 900 32 07
A167 900 33 07
A167 900 35 04
A167 900 36 04
A167 900 37 04
A167 900 82 06
A167 900 83 06
A167 900 84 06
A167 900 23 09
A167 900 24 09
A167 900 25 09
A167 900 69 12
A167 900 70 12
A167 900 71 12
A167 900 44 16
A167 900 45 16
A167 900 46 16
Symptoms
Overall vehicle > Safety and locking system > Drive authorization system DAS > Function > Malfunction
Communication/information > Telematics service > Vehicle status and configuration > Vehicle homepage > Malfunction
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Communication/information > Telematics service > Vehicle status and configuration > Remote vehicle starting (for
pre-entry climate control) > Malfunction
Operation numbers/damage codes
Op. no.
Operation text
Time
Damage
code
Note
8000N90
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