Mercedes-benz Gls450 2020
Vehicle Details: Recalls, Fuel Economy, Emissions, Consumer Complaints, Service Bulletins
Below you will find all available information on the 2020 Mercedes-Benz Gls450.
The vehicle is described as a 4-Wheel Drive Standard Sport Utility Vehicle 4WD .
Manufacturer | Known WMI(s) | Fuel Type |
---|---|---|
Mercedes-Benz | Premium | |
City MPG | Highway MPG | CO2 emissions |
19 MPG | 23 MPG | 429 g/mile |
Use the box here to look up VINs from Mercedes-Benz as well as other manufacturers
Sub-models: - Gls450 4matic -
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What is the MPG of a 2020 Mercedes-Benz Gls450?
- The 2020 Mercedes-Benz Gls450 has an EPA estimated city efficiency of 19 MPG and an estimated highway efficiency of 23 MPG.
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What is the fuse box diagram for the 2020 Mercedes-Benz Gls450?
- Fuse box diagrams for the 2020 Mercedes-Benz Gls450 can be found here
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What is the annual fuel cost for the 2020 Mercedes-Benz Gls450?
- EPA estimated annual fuel cost for the 2020 Mercedes-Benz Gls450 is $3150.
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Are there recalls for the 2020 Mercedes-Benz Gls450?
- There are 21 recall(s) for the 2020 Mercedes-Benz Gls450, additional information is below.
Recall 255028 [USA]: An engine stall increases the risk of a crash.
Recall 245546 [USA]: Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. in addition, the emergency call (ecall) feature may be disabled and the doors may not unlock, increasing the risk of injury. also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Recall 233500 [USA]: A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.
Recall 239458 [USA]: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Recall 204964 [USA]: An air bag that does not deploy properly can increase the risk of injury in the event of a crash.
Recall 218607 [USA]: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Recall 181372 [USA]: An overheated electrical cable can increase the risk of a fire.
Recall 209058 [USA]: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Recall 185199 [USA]: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Recall 191193 [USA]: Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.
Recall 193628 [USA]: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Recall 190093 [USA]: Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. in addition, the emergency call (ecall) feature may be disabled and the doors may not unlock, increasing the risk of injury. also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Recall 180629 [USA]: If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
Recall 168501 [USA]: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Recall 180314 [USA]: In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
Recall 151735 [USA]: If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.
Recall 156059 [USA]: Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.
Recall 144718 [USA]: If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
Recall 155755 [USA]: If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
Recall 155731 [USA]: The detached trim can become a road hazard, increasing the risk of a crash.
Recall 147689 [USA]: If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. in addition, the emergency call (ecall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. these features increase the risk of an injury or crash.
To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.
Automatic 9-spd 4-Wheel Drive Gls450 4matic
Description Data Engine cylinders 6 Engine displacement in liters 3.0 Engine descriptor; see fueleconomy.gov details SIDI; Mild Hybrid Transmission Automatic 9-spd You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline -6000 Electric motor (kw-hrs) 48V Li-Ion Description Data Annual petroleum consumption in barrels for fuel type 1 14.1671 City mpg for fuel type 1, 19 Unrounded city mpg for fuel type 1, 19.2932 Tailpipe co2 in grams/mile for fuel type 1 429 Combined mpg for fuel type 1, 21 Unrounded combined mpg for fuel type 1, 20.6956 Engine cylinders 6 Engine displacement in liters 3.0 Drive axle type 4-Wheel Drive EPA model type index 421 Engine descriptor; see fueleconomy.gov details SIDI; Mild Hybrid EPA fuel economy score (-1 = not available) 4 Annual fuel cost for fuel type 1 ($) 3150 Fuel type with fuel type 1 and fuel type 2 (if applicable) Premium Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel. Premium Gasoline EPA ghg score (-1 = not available) 4 Highway mpg for fuel type 1, 23 Unrounded highway mpg for fuel type 1, 22.7134 Vehicle record id 41788 Model name (carline) Gls450 4matic Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicle N If true, this vehicle operates on a blend of gasoline and electricity in charge depleting mode false Transmission Automatic 9-spd Unadjusted city mpg for fuel type 1 24.3 Unadjusted highway mpg for fuel type 1 31.7 EPA vehicle size class Standard Sport Utility Vehicle 4WD You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline -6000 If t, this vehicle is turbocharged T Electric motor (kw-hrs) 48V Li-Ion 3-character manufacturer code MBX Date the vehicle record was created (iso 8601 format) Mon Aug 12 00:00:00 EDT 2019 Date the vehicle record was last modified (iso 8601 format) Wed Feb 05 00:00:00 EST 2020 Vehicle has start-stop technology (y, n, or blank for older vehicles) Y
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
- NCU-OTAcommNoMMC - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz, has determined that in certain my 2017-2021 c-class, cla, cls, e-class, glc, gle, gls, amg gt, s-class, sl, and slc (205, 117, 257, 213/238, 253, 166/292, 190/290,217/2
- NCU-OTA Comm Mod - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2019-2023 a-class, cla, e-class, g-class, gla, glb, glc, gle, gls, and s-class (177, 118, 238, 463, 247, 253, 167, and 222 pl
- LI80.50-P-077350 - ELECTRICAL SYSTEM: Complaint customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All mfa2 and 167 derivates with code 882 may be affected. This is caused by a spo
- LI46.10-P-077314 - STEERING: Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of t
- LI46.10-P-077313 - STEERING: The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers see example file in the attachments area: lenkrad-schleifger??A?Usch_steeringwheel-grindingnoises.Mp4 t
- LI46.10-P-077391 - STEERING: A knocking noise can be heard from the area of the steering gear or steering column tube, and a "cracking" sensation can also be felt at the steering wheel. Particularly when braking or accelerating stick/slip effect in sliding piece o
- OTA-Head Unit SW - ELECTRICAL SYSTEM: Mercedes-benz ag, the manufacturer of mercedes-benz vehicles, has determined that on certain my19-23 a-class, cla, cls, e-class, eqb, gla, glb, glc, gle, gls, amg gt (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the h
- OTA-Comm Mod SW - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my19-23 a-class, c-class, cla, cls, e-class, eqb, g-class, gla, glb, glc, gle, gls, amg gt, s-class (177, 205, 118, 257, 213, 23
- LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
- LI82.85-P-076800 - ELECTRICAL SYSTEM: The "sos nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an ext
- LI72.00-P-072603 - VISIBILITY: Excessive resistance of door side windows when being raised/lowered, cracking and/or squeaking noises. Sealing lip of inner sealing rail, see picture 1 and picture 2, pos. 90, folds down while side windows are being lowered (opened). W
- NCU-HU SW Update - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2018-2023 c-class, eqe, eqe suv, eqs, eqs suv, glc, gle and s-class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,
- LI82.85-P-075375 - ELECTRICAL SYSTEM: In the mbux weather app, the temperature is displayed in the wrong unit (fahrenheit instead of a?C, or vice versa). Temperature setting in mmc mobile application settings incorrect remedy adjust the setting in the mercedes me connect
- NCU-2022100005 - ENGINE AND ENGINE COOLING: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that the affected vehicles may not meet current on board diagnostics (a??Obda??) emissions specifications. Under certain conditions, the permanent obd
- LI72.20-P-075746 - ELECTRICAL SYSTEM: Complaint tailgate opens unintentionally. Cause accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.G. When stored in trouser pocket, handbag etc. Remedy as of the 6th generation, the vehicle ke
- LI54.10-P-069698 - POWER TRAIN: Complaint this li does not apply to 223 or 206 which use a different generation of 48v systems. Please follow the relevant guided tests for the 223 and 206. For 223 with fault code B1FCB97 follow li54.10-p-073164. Various causes are pos
- LI46.15-P-063353 - STEERING: Complaint height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.G. With easy entry function). Cause height adjustment moves to the top/bottom limit stop and jams.
- LI54.10-P-069698 - ELECTRICAL SYSTEM: Complaint this li does not apply to 223 or 206 which use a different generation of 48v systems. Please follow the relevant guided tests for the 223 and 206. For 223 with fault code B1FCB97 follow li54.10-p-073164. Various causes are poss
- LI82.60-P-075292 - ELECTRICAL SYSTEM: Complaint customer states after a bus sleep the siriusxm category changes from "my favorites" to "all stations" or a different category. Sometimes, the "my favorites" category will be unavailable for the entire dri
- LI68.10-P-075301 - STRUCTURE: Complaint metallic noises from area of instrument panel cause due to a possible drop in torque at the screw connection of the nvh struts in the engine compartment (see picture in the attachment), noises may be perceived in the area of t
- LI54.10-P-069698 - POWER TRAIN: Complaint this li does not apply to 223 or 206 which use a different generation of 48v systems. Please follow the relevant guided tests for the 223 and 206. For 223 with fault code B1FCB97 follow li54.10-p-073164. Various causes are poss
- LI46.15-P-063353 - STEERING: Complaint height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.G. With easy entry function). Cause height adjustment moves to the top/bottom limit stop and jams. Remedy there are 2 re
- SC-2022070010 - EQUIPMENT: Mercedes-benz ag (mbag), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2020-2021 gle-class and gls-class (167 platform) vehicles equipped with michelin-branded tires, the maximum tire pressure shown on
- NCU-2022060008 - ELECTRICAL SYSTEM: Mercedes-benz ag (mbag), the manufacturer of mercedes-benz vehicles, has determined that on certain model year (my) 2020-2022 a-class, c-class, claclass, gla-class, glb-class, glc-class, gle-class, and gls-class (118, 167, 177,
- LI91.12-P-073742 - SEATS: Complaint seats cannot be adjusted seats cannot be folded seats in the 2nd seat row cannot be locked or unlocked normalization cannot be performed in its entirety using xentry cause under analysis remedy *make sure a
- LI32.50-P-074719 - SUSPENSION: Cause communication fault between electrohydraulic suspension component parts through out-of-date software (application software and bootloader software). Remedy with the latest hardware item number for the electrohydraulic pump units a
- LI82.95-P-074415 - ELECTRICAL SYSTEM: Complaint intermittently, engine switches off within a few seconds after being started via the remote engine start (res) command from the mercedes me app. The customer may receive the following message in the mercedes me app: "your vehic
- SC-2022020010 - ELECTRICAL SYSTEM:SOFTWARE: Perform scn coding in the active suspension and damping system control unit
- SC-2022020009 - ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION): Replace bolts for centering flange on integrated starter-alternator
- SC-2022010001 - ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR: Mercedes-benz ag (mbag), the manufacturer of mercedes-benz, has produced certain my 2021-2022 a-class, cls-class, e-class, gla-class, glb-class, gle-class, gls-class, and gt-class (167, 177, 213, 247, 257, and 290 platform) vehicles
- SC-2021070003 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz vehicles, has determined that on certain model year (my) 2020-2021 cla-class (118 platform), gle/gls-class (167 platform) vehicles, the vehicle emission control informatio
- LI32.22-P-073368 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Complaint airmatic fault message in instrument cluster. Cause an internal control unit fault led to the specified fault codes. Remedy replacement of cairs unit 51/8 does not remedy the problem. Perform airmatic software update on r24.
- NCU-2021120012 - SUSPENSION: Mercedes-benz ag (mbag), the manufacturer of mercedes-benz, has determined that on certain my 2020-2021 gle-class and gls-class (167 platform) vehicles, the electrohydraulic suspension may not meet current specifications. What we
- LI09.00-P-074093 - ENGINE AND ENGINE COOLING: "my15+ m278 and m157 equipped vehicles with fault code ""P023400 boost pressure is too high"" "
- LI6320P073629 - BACK OVER PREVENTION: Model series 167 noise on b/c/d pillars.
- LI7200P072603 - STRUCTURE:BODY:DOOR : Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises.
- LI2000P073432 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Yellow "coolant" message in instrument cluster.
- LI1800P073137 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Sporadic warning message in instrument cluster "engine oil pressure stop switch off vehicle"" or similar is shown in red on vehicles with low mileage.
- LI8330P0646722 - ELECTRICAL SYSTEM: Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.
- LI8330P0646721 - ELECTRICAL SYSTEM: Engine fan runs continuously, a/c inoperable or, engine light illuminates sporadically.
- LI1830P0597123 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS: Gasket may settle causing a slight oil leak.
- LI0702P0547173 - ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL: Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
- LI20.20-P-073274 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS: Coolant warning in instrument cluster - leak in coolant line
- LI82.85-P-068846 - EQUIPMENT ADAPTIVE/MOBILITY: "free browsing, internet access via wi-fi hotspot and internet radio nonfunctional"
- LI20.10-P-072886 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:SENSOR/THERMOSTAT: With engine m17x the me control unit: "the coolant temperature is below the specified temperature"
- LI08.00-P-072749 - ELECTRICAL SYSTEM: For plug in hybrid and electric variants: complaints about the electric range
- LI68.20-P-070037 - EQUIPMENT: Armrest in center console (front) only opens on one side or not at all - model series 167
- LI32.34-P-072600 - ELECTRICAL SYSTEM: Suspension fault message in instrument cluster to drive at max. 80 km/h
- LI54.65-P-072662 - BACK OVER PREVENTION: Unmotivated park sensor warnings without any objects in the vicinity
- Launch NCU 20210 - AIR BAGS: Mercedes-benz ag (?Mbag?), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2020-2021 gle-class and gls-class (167 platform) vehicles, the supplementantal restraint system ("srs") control unit software does not
- LI91.18-P-071629 - SEATS: The seat cushion cover on the front seat cracks when side bolster is equipped with "artico man-made leather upholstery". For vehicles equipped with "artico man-made leather upholstery/dinamica microfiber - black (601a)", please create a p
- LI82.27-P-072402 - BACK OVER PREVENTION: If the exhaust flap is operated or the drive program is changed within 10 seconds of the engine being started, an audible humming noise may emit from the speakers. New sound amp (n40/3) software is currently in development. This document wi
- LI32.40-P-072070 - SUSPENSION: Warning display message for esuspension, various causes and remedies listed.
- LI32.50-P-072071 - FUEL SYSTEM, GASOLINE: 1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Non-assignable noises
- LI91.12-P-072068 - SEATS: The backrests of the second seat row (60% and 40% side) are offset relative to each other.
- LI77.21-P-072113 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles
- NCU-2020110009 - EQUIPMENT:OTHER:LABELS: Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz vehicles, has determined that on certain model year ("my") 2020-2021 gle-class (167 platform) and gls-class (x167 platform) vehicles equipped with michelin primacy tour a/s tires,
- NCU-2020090002 - EQUIPMENT ADAPTIVE/MOBILITY: Mercedes-benz ag (?Mbag?), the manufacturer of mercedes-benz, has determined that on certain model year (?My?) 2020 gls-class vehicles (x167 platform), the stop plate on the front axle suspension struts may not have been installed correctly
- SC-2020080001 - POWER TRAIN:AUTOMATIC TRANSMISSION: Replace automatic transmission
- LI82.70-P-071024 - EQUIPMENT:ELECTRICAL: The mobile phone address book is not transferred completely to the multimedia system (comand or mbux). In some cases, the call list shows just the telephone numbers but no names. The problem only occurs in conjunction with the iphone and s
- NCU-2020050010 - ELECTRICAL SYSTEM: The software in the ntg5 control unit may not correspond with our internal specifications in the vehicles of the above-mentioned model series transferred to you. For this reason, the possibility exists that the automatic car wash mode may b
- LI54.30-P-070482 - ENGINE (PWS): Check engine indicator light active and fault code P261029/P02FF85/P02FF02 stored in engine control unit
- P-SC-2020020001 - EQUIPMENT:OTHER:LABELS: Information label on tire sealant
- LI82.10-P-070615 - EXTERIOR LIGHTING:HEADLIGHTS: 167 gls headlight low beam fault
- LI72.20-P-070556 - EQUIPMENT: Easy-pack liftgate does not fully open
Crash | Fire | Towed | Injured | Deaths | Failure Date |
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No | No | Y | None | None | 20210615 |
The vehicle issued a “48v battery malfunction” and the car warned me not to drive the vehicle under any circumstance. This was while driving at 55 mph on a country road. The dealer i bought the car from had 3 other cars brought in for the same issue. The dealer my car was towed to said they just had one with the same issue come in. Based on my reading, this is a serious issue and it appears that changing the battery does not correct the issue. I was transporting my entire family at the time. The thought of not being able to break when traveling at high speeds is terrifying. Seems to be a widespread issue on the newer cars. Mine is only a year old.
No | No | N | None | None | 20210307 |
We purchased a new 2020 mercedes benz gls 450 in october 2019 from the oakland dealership and shipped the car to hawaii. The vehicle is now 117 months old and has about 4100 miles. Because our vehicle is lightly used we arranged for mercedes benz to supply and installed a 'battery minder' to keep the vehicles 48 volt system charged when we are away for an extended time. However we did not have the battery minder hooked up at this time because we are using the vehicle on a weekly basis. On march 7, 2021 we experienced a "48 volt battery malfunction' which left our car disabled on the side of an uphill major roadway. There was no warning just a sudden extreme loss of power, supplemental systems such as the ac deactivated, warning lights flashed and our vehicle coasted to the side of the road. I believe the brake system was also diminished by the loss of electrical boost. After a while we were able to restart the vehicle and began to 'limp home'. The vehicle was not able to accelerate and we experienced 'over heating' warnings ( in red ) and had to stop the vehicle to cool the engine. We arranged for mercedes benz roadside assistance to tow the vehicle to the kona mercedes benz service centre the next day. Yellow engine warning lights remained on when the vehicle was placed on the tow vehicle.We have used the kona service centre since it was opened, the team led by paulette gantala is very capable and they perform excellent work. After several days we learned that the cause of the malfunction was not found and we were told to 'monitor the situation'. I attached the service report which describes the extensive investigative work completed by the kona mercedes service centre. We are very concerned this malfunction is a safety related issue and needs to be escalated. Sudden unexpected loss of power creates extremely dangerous situations.
No | No | N | None | None | 20210306 |
We purchased a new 2020 mercedes benz gls 450 in october 2019 from the oakland dealership and shipped the car to hawaii. The vehicle is now 117 months old and has about 4100 miles. Because our vehicle is lightly used we arranged for mercedes benz to supply and installed a 'battery minder' to keep the vehicles 48 volt system charged when we are away for an extended time. However we did not have the battery minder hooked up at this time because we are using the vehicle on a weekly basis. On march 7, 2021 we experienced a "48 volt battery malfunction' which left our car disabled on the side of an uphill major roadway. There was no warning just a sudden extreme loss of power, supplemental systems such as the ac deactivated, warning lights flashed and our vehicle coasted to the side of the road. I believe the brake system was also diminished by the loss of electrical boost. After a while we were able to restart the vehicle and began to 'limp home'. The vehicle was not able to accelerate and we experienced 'over heating' warnings ( in red ) and had to stop the vehicle to cool the engine. We arranged for mercedes benz roadside assistance to tow the vehicle to the kona mercedes benz service centre the next day. Yellow engine warning lights remained on when the vehicle was placed on the tow vehicle.We have used the kona service centre since it was opened, the team led by paulette gantala is very capable and they perform excellent work. After several days we learned that the cause of the malfunction was not found and we were told to 'monitor the situation'. I attached the service report which describes the extensive investigative work completed by the kona mercedes service centre. We are very concerned this malfunction is a safety related issue and needs to be escalated. Sudden unexpected loss of power creates extremely dangerous situations.
No | No | N | None | None | 20201015 |
Clip missing from right hand side passenger seat (2nd row), causing the seat to fold all the way forward multiple times on its own. This happened when the car was stationary. The dealership fixed the issue and added the missing clip.
No | No | N | None | None | 20201014 |
Clip missing from right hand side passenger seat (2nd row), causing the seat to fold all the way forward multiple times on its own. This happened when the car was stationary. The dealership fixed the issue and added the missing clip.
No | No | N | None | None | 20200711 |
While driving the vehicle, a series of electrical system warnings were displayed in rapid succession. Shortly thereafter, the vehicle lost power, the engine shut off, and the vehicle began to glide. This incident occurred on a residential street while the vehicle was travelling at 25-30 mph. The warnings were specific to the 48v electrical system. The vehicle was operable after the incident and it was driven to the dealership. The repair invoice and the warning pictures are attached. The issue was traced to a grounding issue as most of the connections between the electrical system and the vehicle's chassis were inappropriately filled with paint (assumed from the vehicle assembly process).
No | No | N | None | None | 20200710 |
While driving the vehicle, a series of electrical system warnings were displayed in rapid succession. Shortly thereafter, the vehicle lost power, the engine shut off, and the vehicle began to glide. This incident occurred on a residential street while the vehicle was travelling at 25-30 mph. The warnings were specific to the 48v electrical system. The vehicle was operable after the incident and it was driven to the dealership. The repair invoice and the warning pictures are attached. The issue was traced to a grounding issue as most of the connections between the electrical system and the vehicle's chassis were inappropriately filled with paint (assumed from the vehicle assembly process).
No | No | N | 1 Injured | None | 20191122 |
Tl* the contact owns a 2020 mercedes-benz gls450. The contact stated she noticed a fuel odor coming from the vehicle when the windows were open. The contact sought medical attention due to breathing problems. The vehicle was taken to local dealer ed hicks imports located at 3102 s padre island dr, corpus christi, tx 78415 (361) 854-1955, where it was diagnosed the first time with a melting sticker on the cadillac and it needing to be removed. The vehicle was repaired but continue to experience the failure. The contact stated on 12/21/2019, while driving 7 mph, when she heard multiple loud abnormal noises (explosions). The vehicle was taken back to the same dealer, where it was diagnosed that the cadillac converter and turbo needed to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 1,000.
No | No | N | 1 Injured | None | 20191121 |
Tl* the contact owns a 2020 mercedes-benz gls450. The contact stated she noticed a fuel odor coming from the vehicle when the windows were open. The contact sought medical attention due to breathing problems. The vehicle was taken to local dealer ed hicks imports located at 3102 s padre island dr, corpus christi, tx 78415 (361) 854-1955, where it was diagnosed the first time with a melting sticker on the cadillac and it needing to be removed. The vehicle was repaired but continue to experience the failure. The contact stated on 12/21/2019, while driving 7 mph, when she heard multiple loud abnormal noises (explosions). The vehicle was taken back to the same dealer, where it was diagnosed that the cadillac converter and turbo needed to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 1,000.