SC-2021070003
Service Bulletin Details
Public Details for: SC-2021070003
Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz vehicles, has determined that on certain model year (a??Mya??) 2020-2021 cla-class (118 platform), gle/gls-class (167 platform) vehicles, the vehicle emission control informatio
Models from 2021
Models from 2020
News Channel Update | Vehicle Compliance and Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers RE: Emission Service Campaign 2021070003 Launch Notification Replace Vehicle Emission Control Information (VECI) Label MY20-21 (CLA-Class, GLE/GLS-Class) FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services DATE: February 11, 2022 IMPORTANT NEW EMISSION SERVICE CAMPAIGN INFORMATION Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis Mercedes-Benz USA, LLC One Mercedes-Benz Drive A Mercedes-Benz Group AG Company Sandy Springs, GA 30328 770.705.0600 News Channel Update | Campaign No. : 2021070003 Campaign Desc. : 21P5891712 Vehicle Compliance and Analysis Vehicle Emission Control Information Label (CLA-Class, GLE/GLS-Class) This is to notify you of an Emission Service Campaign launch regarding the replacement of the Vehicle Emission Control Information label on 37 Model Year ("MY") 2020-2021 CLA-Classand GLE/GLS-Class (118, 167 platform) vehicles. Affected VINs will be flagged in VMI as "OPEN" on February 11, 2022. Background Issue Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2021 CLA-Class (118 platform), GLE/GLS-Class (167 platform) vehicles, the Vehicle Emission Control Information Label may not correspond to the certified classification. What We’re Doing MBUSA will conduct an Emission Service Campaign in which an authorized Mercedes-Benz dealer will replace the Vehicle Emission Control Information Label on the affected vehicles. Parts Parts are available and may be ordered as necessary. Vehicles Affected Vehicle Model Year(s) 2020-2021 Vehicle Model CLA-Class, GLE/GLS-Class Vehicle Population 37 Total Campaign Population While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Mercedes-Benz USA, LLC One Mercedes-Benz Drive A Mercedes-Benz Group AG Company Sandy Springs, GA 30328 770.705.0600 Campaign No. 2021070003, February 2022 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model CLA-Class, GLE/GLS-Class vehicles (118,167 platform) Model year 2020-2021 Replace Vehicle Emission Control Information Label Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020 CLA-Class (model series 118), Model Year (“MY”) 2021 GLE/GLSClass (model series 167) vehicles, the vehicle emission control information label (VECI) may not correspond to the certified classification. Therefore, the correct VECI label will be affixed on the affected vehicles. Prior to performing this Campaign: • • VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly. Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 37 vehicles are affected. Order No. P-SC-2021070003 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 Replace emission control information label Model 118 and 167 Work procedure 1. Open engine hood 2. Replace information label at bonding position 3.4 (Figure 1) at inside of hood. BIN / ULEV 125 must be present on the information label. Attention: Take into account order information for model 167 with or without code 085! Figure 1 Figure 2, OK BIN125/ULEV125 P-SC-2021070003 3 Primary Parts Information Qty. Part Name Part Number As required (1) A 177 221 48 00 As required (1) As required (1) As required (1) As required (1) As required (1) Emission control information label Model 167189, 167389 without code 085 Emission control information label Model 167987, 167989 without code 085 Emission control information label Model 167154 with code 085 Emission control information label Model 167189, 167389 with code 085 Emission control information label Model 167987, 167989 with code 085 Emission control information label Model 118 A 177 221 51 00 A 274 221 66 00 A 177 221 49 00 A 177 221 52 00 A 139 221 00 00 Code 085 - CONVERSION WORLD MANUFACTURER TO MERCEDES-BENZ AG • Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Operation: (02-0560) Replace information label Damage Code 58 917 12 Operation Number 02-0560 Labor Time (hrs.) 0.1 Note Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document. P-SC-2021070003