LI91.12-P-072069
Service Bulletin Details
Public Details for: LI91.12-P-072069
1. Front seat moves forwards (fore/aft adjustment) when the seat backrest is adjusted backwards. Only occurs if the seat backrest of the second seat row is folded over (video point 1). 2. Front seat backrest adjusts to the vertical positio
Models from 2021
2021 MERCEDES-BENZ GLE350E |
2021 MERCEDES-BENZ GLE450 |
Model Series 167 - Seat Adjustment - Various Customer Complaints Topic number LI91.12-P-072069 Version 1 Function group 91.12 Rear seats Date 12-18-2020 Validity V/X 167 low lock code 567 (Rear seats, electrically adjustable) Reason for change Reason for block Complaint: 1. Front seat moves forwards (fore/aft adjustment) when the seat backrest is adjusted backwards. Only occurs if the seat backrest of the second seat row is folded over (video point 1). 2. Front seat backrest adjusts to the vertical position when the front seat is adjusted backwards (fore/aft adjustment). Only occurs if the seat backrest of the second seat row is folded over (video point 2). 3. Front seat moves forwards (fore/aft adjustment) when the seat backrest of the second seat row is folded over or the Easy Entry and exit feature is activated for the third seat row (videos point 3). 4. Front seat can no longer be adjusted backwards (fore/aft adjustment) when the second seat row is folded over. Attachments File Description Video point 1.MOV Video point 1 Video point 2.MOV Video point 2 Video point 3 Easy Entry.MOV Video point 3 Easy Entry Video point 3 seats folded.MOV Video point 3 seats folded Cause: 1. - 3.: Series production configuration in order to prevent collision with the head restraints on the second seat row. If the problem occurs when the seat backrest is not folded over, the cause is an unlocked second seat row (The head unit message "Rear backrest not locked" is displayed when all the doors are closed and the ignition is on). 4. If the second seat row has been folded over using the emergency release (red strap), the front seats are in the emergency position and consequently have only a limited adjustment range. Remedy: 1.-3.: Series production configuration (seat backrest of second seat row folded over). 1.-2.: (Seat backrest of second seat row not folded over): 12-18-2020 4:24 PM © Copyright Mercedes-Benz AG JKANTAR Page 1/3 - Reset the emergency release: pull the red strap and release it again. - Check microswitch mounting (see attachments). If the microswitch mounting is loose, install a new holder. The microswitch mounting is located under each seat frame base (40% / 60% side) on the left-hand side when viewed in the direction of travel. - If the two steps described above are processed without success, create a TIPS case, read out the seat control unit logs, including "Add on 16503" and attach to the case. 4. Fold over the second seat row using the switch in the trunk. Attachments File Description Microswitch.jpg Microswitch Microswitch 60% side_View direction of travel.jpg Microswitch 60% side_View direction of travel Microswitch 60% side_View against direction of travel.jpg Microswitch 60% side_View against direction of travel Symptoms Body / Seat / Seat adjustment / Function error Parts Part number ES1 ES2 Designation A 167 921 81 00 Quantity Note Microswitch holder EPC 1 X Validity Vehicle Engine Transmission GLE (167) * * GLS (167) * * Attachments Microswitch.jpg: 12-18-2020 4:24 PM © Copyright Mercedes-Benz AG JKANTAR Page 2/3 Microswitch 60% side_ View direction of travel. jpg: Microswitch 60% side_ View against direction of travel.jpg: 12-18-2020 4:24 PM © Copyright Mercedes-Benz AG JKANTAR Page 3/3