P-SC-2019050007

Service Bulletin Details

Public Details for: P-SC-2019050007

Update telematics services n112/9 (hermes) control unit software


- 2020 -

WORK DESCRIPTION FOR FIELD MEASURE
138 2018 303Code: 19P5499601
Version: 2.0
Update telematics services N112/9 (HERMES) control unit software
Model 167 with code 362
• Ensure use of XENTRY Diagnosis version BD/DVD (09/2018) or higher.
• Before starting the work procedure, install the current versions of all add-ons in XENTRY
Diagnosis.
• Make sure to follow the operation steps exactly as described in XENTRY Diagnosis.
• Use a battery charger to ensure sufficient power supply of the vehicle on-board electrical
system battery (greater than 12.5 V).
• If XENTRY Diagnosis is already connected to the vehicle, start with operation step 2.
If two or more software updates or SCN codings are performed during one workshop
visit, invoice operation items 02-4762 and 02-5058
only once for each workshop order.
Work procedure
1. Connect XENTRY Diagnosis.
2. Update telematics services N112/9 (HERMES) control unit software.
To do this, select menu item "Quick test view – N112/9 telematics services control unit
(HERMES) - Adaptations – Control unit update – Update control unit software".
Then follow the user guidance in XENTRY Diagnosis.
3. Disconnect XENTRY Diagnosis.
Operation text and flat rate
Operation
Operation text
Flat rate
no.
02-9334*
Update telematics services N112/9
0.1 h
(HERMES) control unit software (XENTRY
Diagnosis connected)
02-4762** Connect vehicle diagnosis system (XENTRY 0.1 h
Diagnosis)
and disconnect it
02-5058** Connect/disconnect starter battery
0.1 h
charger (with XENTRY Diagnosis
connected)
** Invoice operation item only once for each workshop order.
Accounting no./
damage code
54 996 01
54 996 01
54 996 01
Mercedes-Benz
Global Service & Parts
1/1
Field measure management GSP/TPR


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