P-SC-2019050007
Service Bulletin Details
Public Details for: P-SC-2019050007
Update telematics services n112/9 (hermes) control unit software
- 2020 -
Models from 2020
2020 MERCEDES-BENZ AMG GLE43 |
2020 MERCEDES-BENZ AMG GLE63 |
2020 MERCEDES-BENZ GLE350 |
2020 MERCEDES-BENZ GLE450 |
WORK DESCRIPTION FOR FIELD MEASURE 138 2018 303Code: 19P5499601 Version: 2.0 Update telematics services N112/9 (HERMES) control unit software Model 167 with code 362 • Ensure use of XENTRY Diagnosis version BD/DVD (09/2018) or higher. • Before starting the work procedure, install the current versions of all add-ons in XENTRY Diagnosis. • Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. • Use a battery charger to ensure sufficient power supply of the vehicle on-board electrical system battery (greater than 12.5 V). • If XENTRY Diagnosis is already connected to the vehicle, start with operation step 2. If two or more software updates or SCN codings are performed during one workshop visit, invoice operation items 02-4762 and 02-5058 only once for each workshop order. Work procedure 1. Connect XENTRY Diagnosis. 2. Update telematics services N112/9 (HERMES) control unit software. To do this, select menu item "Quick test view – N112/9 telematics services control unit (HERMES) - Adaptations – Control unit update – Update control unit software". Then follow the user guidance in XENTRY Diagnosis. 3. Disconnect XENTRY Diagnosis. Operation text and flat rate Operation Operation text Flat rate no. 02-9334* Update telematics services N112/9 0.1 h (HERMES) control unit software (XENTRY Diagnosis connected) 02-4762** Connect vehicle diagnosis system (XENTRY 0.1 h Diagnosis) and disconnect it 02-5058** Connect/disconnect starter battery 0.1 h charger (with XENTRY Diagnosis connected) ** Invoice operation item only once for each workshop order. Accounting no./ damage code 54 996 01 54 996 01 54 996 01 Mercedes-Benz Global Service & Parts 1/1 Field measure management GSP/TPR