100232001B
Service Bulletin Details
Public Details for: 100232001B
This technical bulletin provides a procedure to replace the steering gear bushings if found the cause of the customers concern.
- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 -
Models from 2017
| 2017 BUICK ENCLAVE |
| 2017 CHEVROLET TRAVERSE |
| 2017 GMC ACADIA |
Models from 2016
| 2016 BUICK ENCLAVE |
| 2016 CHEVROLET TRAVERSE |
| 2016 GMC ACADIA |
Models from 2015
| 2015 BUICK ENCLAVE |
| 2015 CHEVROLET TRAVERSE |
| 2015 GMC ACADIA |
Models from 2014
| 2014 BUICK ENCLAVE |
| 2014 CHEVROLET TRAVERSE |
| 2014 GMC ACADIA |
Models from 2013
| 2013 BUICK ENCLAVE |
| 2013 CHEVROLET TRAVERSE |
| 2013 GMC ACADIA |
Models from 2012
| 2012 BUICK ENCLAVE |
| 2012 CHEVROLET TRAVERSE |
| 2012 GMC ACADIA |
Models from 2011
| 2011 BUICK ENCLAVE |
| 2011 CHEVROLET TRAVERSE |
| 2011 GMC ACADIA |
Models from 2008
| 2008 BUICK ENCLAVE |
| 2008 GMC ACADIA |
| 2008 SATURN OUTLOOK |
Models from 2007
| 2007 GMC ACADIA |
| 2007 SATURN OUTLOOK |
Bulletin No.: Service Bulletin Date: 10-02-32-001B June, 2019 TECHNICAL Subject: Clunk or Knock Noise When Turning (Replace Steering Gear Bushing) Models: 2008–2017 Buick Enclave 2009–2017 Chevrolet Traverse 2007–2017 GMC Acadia Limited 2007–2010 Saturn OUTLOOK This bulletin is being revised to add 2011-2017 model years and update the Labor Operation number. Please discard Corporate Bulletin Number 10-02-32-001A. 4. Remove the bushings from the gear using a hydraulic press. 5. Install two updated bushings, which have revised mount material, to the distance recorded in step 2 and 3. 6. Reinstall the steering gear. Refer to Steering Gear Replacement in SI. Condition Some customers may comment on a clunk or knock noise when turning. Cause This condition may be caused by movement in a bushing on the rack and pinion. Parts Information Correction 1. Remove the steering gear from the vehicle. Refer to Steering Gear Replacement in SI. 2. Measure and record the distance from the casting face (cradle side) to the end of the bushing inner sleeve. 3. Repeat step 2 for the second mount location. Causal Part Description Part Number Qty X BushingStrg Gear 20908399 2 Warranty Information For vehicles repaired under warranty, use: Labor Operation Description Labor Time 7421730 Steering Gear Bushing Replacement Use the Published Labor Operations Time GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. Copyright 2019 General Motors LLC. All Rights Reserved. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION