TJ33699 1 0-2018

VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
Volvo On Call app: “Tires” status shows “Status Unknown”
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 33699.1.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2018-05-15
2018-05-21
FUNC GROUP:
FUNC DESC:
3942
Mobile telephone
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“Right first time in Time”
Attachment
File Name
TJ 33699.jpg
File Size
0.1604 MB
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
Steer
235
236
238
246
256
536
Model Year
2019-9999
2019-9999
2019-9999
2019-9999
2019-9999
2019-9999
Plant
Chassis range
-
Struc Week
Range
201817-999952
201817-999952
201817-999952
201817-999952
201817-999952
201746-999952
CSC Customer Symptom Codes
Code
JG
Description
Volvo On Call/Other Volvo On Call problems
VST Operation Number
DTC Diagnostic Trouble Codes
Text
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2018 VOLVO CAR USA, LLC
Technical Journal 33699.1.0
DESCRIPTION:
The Volvo On Call mobile application may show the Tires status as “Status Unknown” on the
Maintenance screen in the Vehicle section (see attached screenshot TJ 33699.jpg)
SERVICE:
Do not replace any parts or perform any diagnostics for this concern.
Inform the customer that Volvo Cars is aware of this issue and we are working on a solution.
This TJ will be updated when there is a solution available.
VEHICLE REPORT:
No report needed.
To view TJ attachment continue to next page. This TJ has one attachment.
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2018-05-21
Technical Journal 33699.1.0
2018-05-21
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