PIT5535D
Service Bulletin Details
Public Details for: PIT5535D
This preliminary information communication provides information to the technician about vehicles thatmay have service front camera, service lane departure warning, and service lane keep assist message. Technician may find diagnostic troubl
- 2019 - 2018 - 2017 - 2016 - 2015 - 2014 -
Models from 2019
Models from 2018
Models from 2017
Models from 2016
| 2016 CADILLAC CT6 |
| 2016 CADILLAC ESCALADE ESV |
| 2016 CHEVROLET MALIBU |
| 2016 CHEVROLET SILVERADO 2500 |
| 2016 CHEVROLET SUBURBAN |
| 2016 CHEVROLET TAHOE |
| 2016 GMC SIERRA 1500 |
| 2016 GMC YUKON DENALI |
Models from 2015
| 2015 CADILLAC ESCALADE ESV |
| 2015 CHEVROLET SILVERADO 2500 |
| 2015 CHEVROLET SUBURBAN |
| 2015 CHEVROLET TAHOE |
| 2015 GMC SIERRA 1500 |
| 2015 GMC YUKON DENALI |
Models from 2014
| 2014 CHEVROLET SILVERADO 1500 |
| 2014 GMC SIERRA 1500 |
Bulletin No.: PIT5535D Published date: 07/9/2019 Preliminary Information PIT5535D Service Front Camera / Service Lane Departure Warning / Service Lane Keep Assist Message with DTC B1008 SYM4B / IntelliBeam Headlight / Windshield Wind Rush Noise Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Buick LaCrosse 2017 - 2019 All All All All Cadillac CT6 2016 - 2019 All All All All Cadillac Escalade Models 2015 - 2019 All All All All Cadillac XT5 2017 - 2019 All All All All Chevrolet Bolt 2017 - 2019 All All All All Chevrolet Malibu 2016 - 2019 All All All All Chevrolet Silverado 1500 2014 All All All All Chevrolet Silverado 2015 - 2018 All All All All Chevrolet Silverado LD 2019 All All All All Chevrolet Silverado 2500/3500 2019 All All All All Chevrolet Suburban 2015 - 2019 All All All All Chevrolet Tahoe 2015 - 2019 All All All All GMC Acadia 2017 - 2019 All All All All GMC Sierra 1500 2014 All All All All GMC Sierra 2015 - 2018 All All All All GMC Sierra Limited 2019 All All All All GMC Sierra 2500/3500 2019 All All All All GMC Yukon Models 2015 - 2019 All All All All Involved Region or Country North America and N.A. Export Regions Additional Options (RPO) With any of the following RPO's: UHX - Lane Keep Assist UEU - Forward Collision Alert UFL - Lane Warning Departure Condition While performing the "Front View Camera Module Calibration", using the scan tool (GDS2), it may not complete and set DTC B1008 Sym 4B. Note: A replacement front view camera module must be SPS programmed before the calibration/learn is performed. Cause This is caused when the front view camera module has determined that it is not properly mounted and/or there is a blockage of its view. Correction: Do NOT replace the Front View Camera Module if it is only setting DTC B1008 SYM4B. Perform the following checks and repair as necessary: - Verify the front view camera module bracket (5) is fully seated down and secured on the windshield pins (6), shown below. - Verify the front view camera module is secured properly to the bracket (5). - The front view camera module must have a clear field of vision to the road ahead. Check for anything that may impair the front view camera module's ability to clearly see the area in front of the vehicle, such as: Bug deflectors Tinted windshield glass Banners across the top of the windshield Windshield blocked with mud, dirt, snow, ice, or slush Damaged windshield - Inclement weather such as fog, rain, or snowy conditions can limit visibility while driving - Verify there are no yaw sensor issues and if none perform a yaw sensor relearn using GDS2. - Inspect for an improperly mounted windshield. In general, this is most likely to occur due to poor workmanship when a windshield was previously replaced. Inspect the following areas for proper windshield mounting: Inspect the gap between the top of the windshield and roof sheet metal (3), shown below. This gap should be 3.6 mm (+/- 1 mm). Factory GM windshields use alignment/locating pins (4) in the upper corners of the windshield, which makes it much easier to properly align the windshield to the body opening, shown below. Most aftermarket windshields do not use these alignment/locating pins, which can make it more difficult to ensure a proper installation. Also, inspect to make sure the windshield is sub-flush to the roof sheet metal (7), as shown below. If the windshield is proud of the roof sheet it could indicate: - The old urethane adhesive bead was not cut low enough and left excessively thick. - Windshield alignment/locating pin(s) are not fully in the alignment hole(s). - During windshield installation it was not firmly pressed around the entire outside edge in order to wet-out the urethane adhesive bead. - The urethane adhesive bead dried before the windshield was installed. NOTE: A windshield proud of the roof sheet metal could cause excessive wind noise. Either of these windshield mounting issues could cause the camera to be misaligned and unable to complete the learn. - If, after performing the checks listed above and the root cause of the camera not completing the calibration/learn is still not found, inspect for an aftermarket windshield being installed in the vehicle. To determine whether or not the windshield is an aftermarket or factory windshield, inspect for the "GM" Logo in the lower right corner of windshield, as shown below (2). If the "GM" Logo is not present, then the windshield is aftermarket. It has been found that some aftermarket windshields do not properly mount/position the front view camera. Shown below are some images, taken with engineering tools (see note below), of what the front view camera is actually seeing. The first image is taken from a truck with an aftermarket windshield. As shown below, the camera is seeing part of the hood (1). Because of this, the camera is not seeing movement in the area of the hood and can not complete the learn. The second image below is from a truck with a factory windshield and there is no hood seen by the front view camera. Note: The images shown below can only be seen using engineering tools and there is NO way for the dealership's service tools (GDS2) to see the front view camera images. NOTE: If the windshield has to be removed/replaced for any of the above reasons, it is suggested that a factory GM windshield be installed. Additional SI Keywords IntelliBeam Headlight high low beam head light lamp Version History Version Modi ed 5 Created on 12/14/2016 Updated on 5/26/17 to update recommendation section Updated on 7/3/17 to update the models. Updated on 7/5/2018 to update the model year Updated on 7/9/2019 to update the model year © 2019 General Motors. All Rights Reserved.