AAW08072019

INTERACTIVE NETWORK
Next Unread Message
View Message
Sent on
08
From
AHM Warranty
Subject
Warranty Reminder for Paint Bulletins
07
2019
Expires on 08
31
2019
In the last few weeks, American Honda has issued several paint warranty extension service bulletins on the Pilot, Odyssey, HR-V and Fit models due to paint defects under
S/B# 19-055, 19-056, 19-057, 19-058 and 19-064. It is important that your dealership follows the requirements listed in the service bulletins (and below) or your claim may
be debited.
PRIOR AUTHORIZATION
Prior authorization must be approved by your DPSM before doing any work related to painting the vehicle. To request authorization, send a ProFirst body shop
estimate and photos to your DPSM for approval.
PHOTOS
Refer to Service Bulletin 10-002, Photos for Warranty Paint Repair Claims. Take clear photos showing the overall affected area and provide close-ups as needed to
illustrate defect. Take and submit a photo of the door jamb label that shows the VIN with the warranty claim. If more than one panel is affected, photos of each affected
panel must be uploaded to the warranty claim.
CLAIM SUBMISSION
Upload a copy of the ProFirst Certified Body Shop final invoice with the warranty claim prior to submittal.
American Honda Motor Co., Inc.
Page 1 of 1