A4019962043136_3

40 Noises from the front end when steering
40 19 96 2053136/3 August 5, 2019. Supersedes Technical Service Bulletin Group 40 number 19-95 dated March
27, 2019 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3
2015 - 2019
All
Not Applicable
A3
2020
000001 - 001882
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header (Added MY20 VIN break)
2
03/27/2019
Revised Warranty (Updated Claim Types and added Labor Operation)
1
11/30/2018
Initial publication
Customer statement:
 Noises from the left or right front end when steering.
Workshop findings:
 The customer statement can be reproduced. The noises can be clearly assigned to the suspension strut
mounting.
 TSB 2044060: 40 Noises from front shock bellows when steering or when the front suspension is compressed
has already been checked/completed.
Technical Background
The axial deep-groove ball bearing overlaps the suspension strut mounting. Over time the overlap can cause
noises.
Production Solution
100% check when axial deep-groove ball bearing and suspension strut mounting are assembled.
Page 1 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
Tip: Axial deep-groove ball bearing and suspension strut mounting must always be replaced together. The
two components must always be replaced on both sides (right and left).
1.
Replace the axial deep-groove ball bearing (Figure 1,
position 2) and the suspension strut mounting (Figure 1,
position 4) according to the Elsa Repair Manual.
Figure 1. Suspension strut mounting and
axial deep-groove ball bearing.
Page 2 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2. Ensure the correct installation position
when assembling the suspension strut
mounting and the axial deep-groove
ball bearing. The bar of the axial deepgroove ball bearing must be central in
the groove of suspension strut
mounting (Figure 2).
Figure 2. The correct installation position of suspension strut
mounting and axial deep-groove ball bearing.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
4088
Damage Code:
0010
Labor Operations:
Remove and install 2 deep groove ball thrust
bearings
4093 2050
Suspension struts remove + reinstall
4085 2002
Or
See SRT
See SRT
4085 2004
Diagnostic Time:
Claim Comment:
GFF
No allowance
0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
As per TSB #2053136/3
Page 3 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
See ETKA
Axial deep-groove ball bearing
02
See ETKA
Suspension strut mounting
02
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2044060, 40 Noises from front shock bellows when steering or when the front suspension is compressed.
All parts and service references provided in this TSB (2053136) are subject to change and/or removal.
©2019 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 4 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.