SSM74483

Special Service Message
NOTE: A Special Service Message is a formal communication issued by Land Rover and carries
the same importance of a Technical Service Bulletin. An SSM is a quick method of
communicating "Need To Know" information to the technical service community. SSM's may
be issued in advance of a technical bulletin or may be the only communication on a given
topic. All information contained in Land Rover technical communications are intended for
use by trained, professional technicians with the knowledge, tools, and equipment required
to complete the procedure correctly and safely. It informs the Technicians of conditions that
may occur on some vehicles, or provides information that could assist in correct vehicle and
diagnostic service.
SSM 74483 - Squeak/Rattle or creak noise from under the vehicle Transmission under tray noisy
Models : Discovery / L462
Range Rover / L405
Range Rover Sport /
L494
Engineer Jamie Simpson
Name :
Last 18 JUL 2019 08:42:30
Modified :
Category : Chassis
Symptom : 305000 Frame Concerns
Content : Issue:
Customer complains about a creak, rattle or squeak
noise from under the vehicle - Transmission undertray
noisy.
Part numbers affected:
LR112607 / LR033164 / LR033166 / LR062113 /
LR085588 / LR081520 / LR112608 / LR107095 /
LR100588
Cause:
Loose fixing or missing fixing
Undertray clash with other components
Pa rts d is to rte d o r d a m a g e d .
Action:
In the event of a customer coming in for a creak/
Squeak/ Rattle which is determined to be as a result of
undertray or heatshield being loose or clashing
Submit the following details via an electronic product
quality report (ePQR)
Images/Video of area and include details which
fixings were loose or missing completely.
If this is due to a clash between two parts – attach
a video/image of the clash and record both part
numbers clearly. Record what was done to rectify
the issue.
Jaguar Land Rover Limited 2000 - 2019 (Rel. 2671)