VWP-18-06

Warranty Information
Policies and Procedures Bulletin
Number: VWP-18-06
Subject:
Date: Aug. 20, 2019
“Extended Emissions Warranty” Limited Warranty
Extension for 3.0L TDI Vehicles Gen. 1.2 REVISED
Questions? For any questions regarding this warranty extension, please contact the Warranty
Helpline at 1-866-306-8447 or [email protected].
This document modifies the Volkswagen
Warranty Policies and Procedures
Manual.
For Volkswagen 3.0 L TDI Generation 1.2 vehicles repaired by the emissions modification recall, the following warranty
extension is applicable.
“Extended Emissions Warranty” Limited Warranty Extension
The Limited Warranty Extension is applicable to 3.0L TDI vehicles Generation 1.2 with engine code CATA.
Warranty Period
The warranty period for the “Extended Emissions Warranty” limited warranty extension shall be the greater of:
1) 10 years or 120,000 miles, whichever occurs first, from the vehicle’s original in-service date; or
2) 4 years or 48,000 miles, whichever occurs first, from the date and mileage of the emissions modification.
The vehicle's original in-service date is defined as the date the vehicle was delivered to either the original purchaser or
the original lessee; or if the vehicle was first placed in service as a "demonstrator" or "company" car, on the date such
vehicle was first placed in service.
Transferability
This limited warranty extension is fully transferable to subsequent owners.
What is Covered Under this Limited Warranty Extension
The "Extended Emissions Warranty" limited warranty extension consists of two parts, the Emission Control System
Warranty and the Engine Long Block Warranty.
Emission Control System Warranty
The emissions control system warranty covers all components that are replaced as part of the emissions modification
and any component that can reasonably be impacted by effects of the emissions modification, including the OBD
System and any malfunctions detected by the OBD systems. A detailed list of parts or systems included in the warranty
are listed in the table below.
Engine Long Block Warranty
The engine long block warranty shall cover the engine sub-assembly that consists of the assembled block, crankshaft,
cylinder head, camshaft, and valve train. A complete list of parts included in the warranty is provided in the table below.
Page 1 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.
Warranty Information
What is Not Covered Under this Limited Warranty Extension
This Limited Warranty Extension does not cover:
Any damage or malfunctions caused by installation of non-EPA or non-CARB certified emissions related parts,
including such damage or malfunction to parts needed for proper diagnosis of a covered part.
Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle misuse or
neglect, but only if the damage or malfunction is causally related to the accident or vehicle misuse.
Warranty Extension Coverage Limitations
The warranty and maintenance information that came with the owner's vehicle contains information on the limited
warranties applicable to their Volkswagen model. Owners should read these limited warranties carefully to determine
their warranty rights and obligations, as this information also applies to the coverage provided to them in this warranty
extension.
Vehicle Eligibility
To determine if a vehicle repaired by the emissions modification recall is eligible for the “Extended Emissions Warranty”
limited warranty extension, check the VIN in ElsaPro > Vehicle Data. If the warranty extension is applicable to the
vehicle, the "Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated with the warranty
extension parameters.
This Warranty Extension is applicable for vehicles with a totaled status as long as the previous damage is not the
cause of the current failure.
SAGA Warranty Claim Type
Dealers must use claim type G14 when submitting warranty claims for the “Extended Emissions Warranty” limited
warranty extension.
Loaner Vehicle Applicability
The cost or provision of a loaner vehicle for this warranty extension is applicable when the vehicle is projected to be in
the dealership’s possession for 3 or more hours.
SAGA Claim Coding
Claim Type
Service Number
Damage Code
Damage Location
Part Manufacturer Code
Outside Labor Operation
Causal Indicator
A1A
CU02
0010
Blank
MOB
CU020000
Select Outside Labor Operation
Important Information
For conditions that illuminate the MIL, and are not listed as a Service Number or Component, please submit the
extended emissions warranty claim using Service Number S656. Please also ensure a Guided Fault Finding log, showing
the DTC is uploaded to GFF paperless for review prior to submitting your claim to SAGA. If you have any question or
doubt about whether any component is covered under the 3.0L TDI Extended Emissions Warranty, please contact the
Warranty Helpline at 1-866-306-8447, select prompt 2.
Page 2 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.
Warranty Information
Component Description
Engine long block/crankcase
Piston
Piston rings
Piston pin (part of piston, not
available separately)
Connecting rod bearing (upper &
lower)
Connecting rod
Crankshaft
Crankshaft bearing (upper &
lower)
Crankshaft oil seal, flywheel end
Crankshaft oil seal, pulley end
Balance shaft
Balance shaft chain
Camshafts
Camshaft bearing (part of
cylinder head)
Intake valve
Exhaust valve
Cylinder head (cyl 1-3)
Cylinder head (cyl 4-6)
Cylinder head gasket
Cylinder head cover
Reduced oil pressure switch
Oil pressure switch
Oil level/temperature sensor
(G266)
Oil pump
Oil pump gasket
Oil pressure regulator (N428)
Oil pan (upper)
Oil pan (lower)
EGR cooler circulation pump
Engine coolant temp (main
sensor G62)
Service Number
1009
1310
1319
1326
1330
1340
1348
1350
1359
1374
1385
1390
1505
1510
1560
1562
1570
1570
1571
1582
1705
1705
1711
1720
1720
1726
1745
1750
1945
1978
Component Description
Fuel tank
Fuel temperature sensor (G81)
Fuel pump relay (J17)
Electric fuel pump
Fuel pump control module
(J538)
Throttle position sensor (G185 &
G79)
Turbocharger
Boost pressure actuator (VTG
J724) (contained within
turbocharger)
EGR connecting pipe (EGR cooler
to turbocharger)
Turbo pressure pipe (left to right
charge air cooler)
Turbo pressure pipe (left charge
air cooler to pressure hose)
Turbo pressure pipe (throttle
valve to intake manifolds)
Turbo pressure hose (charge air
tube to pressure pipe)
Turbo pressure hose (right
charge air cooler to pressure
pipe)
Turbo pressure hose (right
charge air cooler to charge air
tube)
Turbo pressure hose (left charge
air cooler to pressure pipe)
Pressure hose
Turbo pressure hose (charge air
tube to turbocharger)
Charge air cooler (left)
Charge air cooler (right)
Turbo charge air tube
Boost pressure sensor
Service Number
2010
2036
2065
2066
2070
2080
2130
2130
2141
2141
2141
2141
2141
2141
2141
2141
2141
2141
2143
2143
2157
2168
Page 3 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.
Warranty Information
Component Description
Charge air pressure & intake air
temperature sensor (G31 & G42)
(contained within boost pressure
sensor)
Turbo air pipe (throttle valve to
intake manifolds)
Turbo air pipe (throttle valve to
pressure hose)
Turbo pressure hose (air pipe to
throttle valve)
Turbo pressure hose (throttle
valve to charge air tube)
Turbo pressure hose (throttle
valve to pressure pipe)
High pressure injection lies
High pressure injection line (rail
to rail)
High pressure injection line (rail
to pump)
High pressure injector (N30-N33,
N83, N84)
High pressure injection line (rail
to return)
Oxygen sensor (G39)
EGT sensor in EGR cooler
(contained within EGR cooler)
Mass air flow sensor (G70)
Engine control unit (ECU/EDC
J623), engine off timer, CAN
powertrain
High pressure fuel rail (left)
High pressure fuel rail (right)
High pressure fuel sensor (G247)
Pressure regulating valve (on
fuel rail, N276)
High pressure fuel pump with
fuel metering unit (N290)
Throttle valve / body with
position sensor/module J338)
Service Number
2168
2328
2328
2328
2328
2328
2330
2330
2330
2340
2345
2357
Component Description
Intake flap motor (left V157)
Intake flap motor (right V275)
CAN: pre-catalyst NOx sensor
(G687)
CAN: post-catalyst NOx sensor
(G687)
Exhaust manifold (left)
Exhaust manifold (right)
EGR valve
EGR motor (V338) EGR actuator
(Potentiometer G212)
EGR cooler and motor with
bypass valve and switch over
valve (N381)
EGR bypass valve (contained
within EGR cooler)
EGR solenoid with switch over
valve (N345)
EGR connecting pipe (EGR cooler
to EGR cooler)
EGR connecting pipe (EGR cooler
to exhaust)
DeNox (SCR) Catalyst
Service Number
2380
2380
2381
2381
2610
2610
2639
2639
2643
2643
2645
2647
2647
2670
Exhaust gas temperature sensor
upstream turbocharger (G448)
2672
2359
Exhaust gas temperature sensor
upstream DOC (G495)
2672
2360
Exhaust gas temperature sensor
upstream PM trap (G235)
2672
2370
2370
Exhaust gas temperature sensor
downstream PM trap (G648)
2672
2372
Exhaust gas temperature sensor
downstream LP EGR cooler
(G648)
EGR temperature sensor (G98)
Oxygen Cat (DOC) Catalyst
Diesel Particulate Filter
2358
2372
2374
2379
2672
2672
2673
2674
Page 4 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.
Warranty Information
Component Description
Service Number
Differential pressure sensor
(G505)
Differential pressure sensor
(G505)
2675
2675
Urea/adblue pump
2679
Urea/adblue tank
Urea/adblue tank heater/level &
temp sensor (G684 & G685)
Urea/adblue control module
(J880)
Urea/adblue supply line
Urea/adblue dosing valve (N474)
CAN: Particulate matter sensor
Camshaft position sensor (G40)
Crankshaft position sensor
(engine speed sensor G28)
Diesel glow plug (Q10-Q15)
Diesel glow plug (pressure
sensing)
2681
2682
2683
2684
2685
2693
2839
2873
2884
Component Description
Cylinder pressure sensors (cyl 2
& 5 - G678 & G681) (contained
with glow plug)
Diesel glow plug control unit
(J179)
CAN: transmission control
module (TCU)
CAN: brake unit (ABS) / vehicle
speed sensor (signal sent via ABS
module)
CAN: gateway control unit /
powertrain CAN
CAN: instrument cluster
CAN: ambient air temperature
sensor
Brake light switch (F47)
CAN: body control module
Engine wiring harness
Service Number
2884
2887
3730
4545
9035
9035
9168
9436
9710
9752
2884
Document Revision Table
Publish Date
08/20/2019
Reason For Update
Updated Loaner Eligibility and Totaled Status
Page 5 of 5
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.