TRMCOMPTDMV_Audi

AUDI DEALER COMMUNICATION
Takata Reminder Mailing – Compton Water Dist. / Safety Recalls 69R6, 69R7
This notice is for: 
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Date:
Mailing Information:
Dealer Principal
General Manager
Sales Managers
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Service Manager
Parts Manager
Service Advisor
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Warranty Administrator
Technicians
August 5, 2019
In conjunction with the City of Compton, Audi will be sending Takata airbag recall
reminder notices to approximately 78 Audi owners in the State of California on August 5,
2019.
A copy of the owner notification is attached for your reference.
Please make every effort to quickly schedule owners who contact your dealership for a
repair appointment.
Parts Department: Parts are available.
Please coordinate with your service department to ensure that parts are on hand to
support all scheduled appointments.
Notes:
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by
this notification under a sale or lease until the defect or noncompliance is remedied. By law,
dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an
applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor
vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
WHAT YOU NEED TO KNOW
[Month Year]

Your vehicle has an urgent airbag recall.
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The airbag could injure or even kill you and your
passengers.
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The repair is FREE at any Audi-authorized dealer.
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Visit www.audiusa.com/dealers-webapp/map to
find your nearest dealer and make an appointment.
Or, call 800-822-2834.
[Customer Name]
[Street Address]
[City, ST Zip]
URGENT AIRBAG SAFETY RECALL: IMMEDIATE ACTION REQUIRED!
This notice applies to a vehicle registered in your name: [VIN]
Dear [NAME]:
The City of Compton is contacting you personally because your Audi has a recalled airbag that could kill or
seriously injure you and your passengers.
The City of Compton has received information from Audi that the vehicle that is currently registered in your
name with the Vehicle Identification Number [VIN] has been recalled. If the airbag deploys, in some cases, a
part within the airbag may explode and spray sharp metal fragments or shrapnel toward you and your
passengers.
According to records from Audi, your vehicle has not been repaired yet. The potentially lifesaving repair
is FREE and parts are available now. Please immediately call an Audi dealer for more information or to
schedule a FREE repair.
What should you do?
•
Immediately contact a local Audi dealer to schedule a FREE repair.
•
Visit www.audiusa.com/dealers-webapp/map or call 800-822-2834 to find
your nearest Audi dealer.
•
If you think you have already taken action on this recall, visit
www.NHTSA.gov/recalls or www.airbagrecall.com and enter your vehicle’s
VIN to verify and ensure that no other recalls have been issued for your vehicle.
CALL
Please encourage your family and friends to check for vehicle safety recalls using their VIN
at www.NHTSA.gov/recalls or www.airbagrecall.com. You and your family’s safety is our top priority.
Please act NOW to protect yourself and your passengers.
If you believe that Audi or your Audi retailer is unable to remedy the defect without charge within a reasonable time, you may submit a complaint to the Administrator,
National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590, or you may call the toll-free Vehicle Safety Hot Line at 1–888-327-4236
(TTY: 1-800-424-9153), or go to NHTSA.gov. In cooperation with the City of Compton, the cost of this letter was paid for by Audi. Taxpayer dollars were not used.