TSB-19-51-003

Page 1 of 2
SUBJECT:
GLUE REMOVAL ON DOOR MIRROR
No:
TSB-19-51-003
DATE:
August 2019
MODEL:
All
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ ] SALES MANAGER
PURPOSE
Dealers have reported peeling of the chrome plating on vehicle door mirrors. This is occurring when
dealers are removing glue residue left by the identification label, during the PDI process. The peeling
of the chrome plating may be due to improper removal of the glue by using a razor blade, box cutter,
sand paper, polishing machine, or any polishing compound.
This TSB instructs dealers to properly remove any glue residue using Isopropyl Alcohol (IPA).
AFFECTED VEHICLES
D
All models with identification labels on door mirrors
REPAIR PROCEDURE
1.
While conducting the PDI process, remove the
identification label.
2.
Use Isopropyl Alcohol (IPA) to remove any glue
residue left behind by the label.
Copyright 2019, Mitsubishi Motors North America, Inc.
Continued
Identification Label
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
(4835)
Page 2 of 2
TSB-19-51-003
Do NOT use any of the equipment listed below to remove glue residue.
Razor or
Blade Cutter
Sand Paper
Polishing Machine
Any Polishing
Compound
PARTS INFORMATION
No parts are required for this bulletin.
WARRANTY INFORMATION
This bulletin is supplied as technical information only and is not an authorization to repair.