JTB00664NAS3

JTB00664NAS3
TECHNICAL BULLETIN
25 JUN 2019
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not
be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Jaguar service facility to determine
whether this bulletin applies to a specific vehicle.
INFORMATION
This bulletin supersedes TSB JTB00664NAS2/2019 dated 05 FEB 2019, which should either
be destroyed or clearly marked to show it is no longer valid (e.g. with a line across the
page). Only refer to the electronic version of this Technical Bulletin in TOPIx.
SECTION:
414-00
SUBJECT
/CONCERN:
Auto Stop/Start System Does Not Function As Expected
AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
F-TYPE (X152)
2016
K17984-K35309
Castle Bromwich
F-TYPE (X152)
2018
K41513-K55803
Castle Bromwich
F-PACE (X761)
2017-2018
045000-351698
Solihull
F-PACE (X761)
2018
992000-992635
MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
E-PACE (X540)
2018
Z00001-Z33532
Graz (Austria)
E-PACE (X540)
2018
370009-373232
Changshu
XF (X260)
2016-2017
Y00001-Y73375
Castle Bromwich
XF (X260)
2018
004001-234966
Changshu
XF (X260)
2018
T05001-T06017
XE (X760)
2016-2017
900000-979442
XE (X760)
2016-2018
901302-996709
XE (X760)
2017-2018
P00001-P43412
Castle Bromwich
XE (X760)
2018
878800-341759
Changshu
Solihull
MARKETS:
NORTH AMERICA
CONDITION
SUMMARY:
NOTE:
Pune assembled vehicles are affected by this technical bulletin.
SITUATION:
A customer may express a concern that the auto stop/start system does not function as
expected.
CAUSE:
Software issue.
ACTION:
Should a customer express this concern, follow the diagnostic procedure below.
TOOLS:

Jaguar Land Rover (JLR)
approved diagnostic
equipment

JLR approved diagnostic
equipment

JLR approved battery
support unit
WARRANTY:
NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Stop/start system - Healthcheck
86.80.90
0.2
04
T4A2711
Configure existing Gateway Module
(GWM)
86.98.05
0.2
04
T4A2711
DESCRIPTION
NOTE:
Normal Warranty procedures apply.
DIAGNOSTIC PROCEDURE:
18 Model Year (MY) vehicles and later
1.
CAUTION:
This procedure requires a minimum of Pathfinder 227 installed or later.
NOTE:
The Jaguar Land Rover (JLR) approved diagnostic equipment will read the
Vehicle Identification Number (VIN) for the vehicle and automatically take
the vehicle out of ‘Transportation Mode’ if required.
Connect the JLR approved battery support unit.
2.
Connect the JLR approved diagnostic equipment to the vehicle and begin a new
session.
3.
Follow the JLR approved diagnostic equipment prompts.
Select 'Guided Diagnostics – Powertrain – Engine – Auto Stop-Start
system'.
Select 'Run Diagnostics'.
Follow the JLR diagnostics - Stop Start healthcheck - on screen
prompts.
CAUTION:
Disconnect the JLR approved battery support unit before
starting the engine.
4.
If required, reset the vehicle to ‘Transportation Mode’.
5.
When all of the tasks are complete, exit the session.
6.
Disconnect the JLR approved diagnostic equipment and the JLR approved battery
support unit.
DIAGNOSTIC PROCEDURE:
17 Model Year (MY) vehicles and earlier
1.
CAUTION:
This procedure requires a minimum of SDD 156.03 and Software
Management Pack 314 installed or later.
NOTE:
The Jaguar Land Rover (JLR) approved diagnostic equipment will read the
Vehicle Identification Number (VIN) for the vehicle and automatically take
the vehicle out of ‘Transportation Mode’ if required.
Connect the JLR approved battery support unit.
2.
Connect the JLR approved diagnostic equipment to the vehicle and begin a new
session.
3.
Follow the JLR approved diagnostic equipment prompts.
Click here to run: Powertrain - Stop/start system - Healthcheck. (156.03 / 74310)
4.
If the hyperlink is not available, the application can be found as follows:
Select the 'Diagnosis' Session Type.
Select any of the following symptom:
Powertrain - Engine system - Starting system - Start-stop
system - Inoperative.
Powertrain - Engine system - Starting system - Start-stop
system - Intermittent operation.
From Recommendations, run ‘Powertrain - Stop/start system Healthcheck’.
NOTE:
Investigate and rectify any other auto stop/start inhibits other
than the 'Estimated Cold Cranking Voltage at Present State of
Charge'.
Click here to run: Configure existing module – Gateway module. (156.03 / 53400)
5.
If the hyperlink is not available, the application can be found as follows:
Select the 'Diagnosis' Session Type.
Select any of the following symptom:
Powertrain - Engine system - Starting system - Start-stop
system - Inoperative.
Powertrain - Engine system - Starting system - Start-stop
system - Intermittent operation.
Run and close the 'Datalogger' tool to reveal the 'Extras' tab,
select the 'Extras' tab.
Run ‘Configure existing module – Gateway module’.
6.
If required, reset the vehicle to ‘Transportation Mode’.
7.
When all of the tasks are complete, exit the session.
8.
Disconnect the JLR approved diagnostic equipment and the JLR approved battery
support unit.