07-003-19-3608

Technical
Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
Subject:
A/C BLOWS WARM AIR DUE TO EVAPORATOR LEAK
Bulletin No.: 07-003/19
Last Issued: 09/10/2019
BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below: The changes are noted in Red.
Previous TSBs:
Date(s) Issued:
07-004/17
04/18/2017 and 09/12/2017
07-006/17
05/22/2017
07-006/16
12/12/2016
APPLICABLE MODEL(S)/VINS
US Spec.:
2016-2019 CX-3 vehicles with VINs JM1 DK ****** 103784 through 432950 (produced from June 01, 2015
through December 7, 2018)
Canada Spec.:
2016-2019 CX-3 Canada vehicles with VINs JM1 DK ****** 100037 through 432950 (produced from March
09, 2015 through December 7, 2018)
Mexico Spec.:
2016-2019 CX-3 vehicles with VINs JM1 DK ****** 103784 through 432950 (produced from June 01, 2015
through December 7, 2018)
2016-2017 Mazda2 vehicles with VINs 3MD DJA ***** 100050 through 109656 (produced from December
19, 2014 through December 4, 2016)
DESCRIPTION
Some customers may complain about warm air from the climate control vents. This may be caused by
improper brazing (A) of the evaporator (B), causing a refrigerant leak from the joint between the tubes (C)
and the header (D).
Page 1 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2019 Mazda North American Operations, U.S.A.
Bulletin No.: 07-003/19
Last Issued: 09/10/2019
Before Improvement
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify customer concern.
2. Use a dealer supplied manifold gauge tool to check the A/C refrigerant charge. Refer to MGSS online:
(REFRIGERANT PRESSURE CHECK). Is the A/C refrigerant charge low?


Yes - Go to step 3.
No - This Service Information is not applicable. Refer to MGSS online: (NO COOL AIR [FULLAUTO AIR CONDITIONER]).
3. Use a dealer supplied UV leak detection tool. Is there a trace of fluorescent liquid at the A/C unit drain
hose end?
NOTE: UV fluorescent leak detection dye is added at the factory.


Yes - Go to step 4.
No - This Service Information is not applicable. Refer to MGSS online: (NO COOL AIR [FULLAUTO AIR CONDITIONER]).
4. Replace the A/C evaporator. Refer to MGSS online: (A/C UNIT REMOVAL/INSTALLATION).
NOTE: When replacing the evaporator, add compressor oil of approximately 40 ml {40 cc, 1.4 fl oz}. Refer
to MGSS online: (REFRIGERANT CHARGING).
5. Verify repair.
Page 2 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2019 Mazda North American Operations, U.S.A.
Bulletin No.: 07-003/19
Last Issued: 09/10/2019
SPECIAL SERVICE TOOL(S)
Dealer
Supplied
A/C Manifold Gauge
UV leak detection
PARTS INFORMATION
Part Number
DD2F-61-J10A
Description
Evaporator
Qty.
1
D09W-68-162
Trim Clip
2
Notes
O-Rings for Expansion Valve
come with the new evaporator
Non-reusable parts
9YA0-11-003A
Bolt, Steering Wheel
1
B455-32-099B Bolt, Intermediate Shaft, Lower
1
D10J-32-099 Bolt, Intermediate Shaft, Upper
1
9YA0-20-682
Bolt, Dashboard
2
BBM4-61-J17
O-Ring, Cooler Pipe, Low
1
GJ6A-61-J19
O-Ring, Cooler Pipe, High
1
Z6E6-15-182
Clip, Heater Hose
2
5555-FG-002
A/C Refrigerant
As needed
D1Y1-61-K39
Compressor Oil (250 ml)
1
--1 compressor oil repairs
6 vehicles (40 ml each)
Page 3 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2019 Mazda North American Operations, U.S.A.
Bulletin No.: 07-003/19
Last Issued: 09/10/2019
Replacement Part Location
Evaporator
O-Rings for Expansion Valve come
with the new evaporator
Bolt, Intermediate Shaft Upper
Bolt, Intermediate Shaft Lower
Trim Clip
Bolt, Steering Wheel
Bolt, Dashboard
O-Ring, Cooler Pipe Low
O-Ring, Cooler Pipe High
Clip, Heater Hose
NOTE:


O-Rings for Expansion Valve come with the new evaporator.
Modified part can be distinguished by its black marking at the cap as shown below.
Page 4 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2019 Mazda North American Operations, U.S.A.
Bulletin No.: 07-003/19
Last Issued: 09/10/2019
WARRANTY INFORMATION
NOTE:



This warranty information applies only to verified customer complaints on vehicles eligible for
warranty repair.
This repair will be covered under Mazda's New Vehicle Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.
CX-3 / Mazda2
Warranty Type
A
Symptom Code
59
Damage Code
9G
Part Number Main Cause
DD2F-61-J10A
Quantity
1
Related Part Number
5555-CP-OIL
Quantity
12
(Qty. 12 = $12 reimbursement)
Operation Number / Labor Hours:
XXMASARX / 3.2 Hrs.
Refrigerant Charge / Labor
XXMATXRX / 0.7 Hrs.
NOTE:



Claim the replacement parts as related parts.
Claim the A/C compressor oil using 5555-CP-OIL, which will reimburse you for 1/6 of the can (1 can
repairs 6 vehicles).
Claim the A/C refrigerant by entering the applicable part number and the quantity used as related
part.
Page 5 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2019 Mazda North American Operations, U.S.A.