TSB 19-2274

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192274
TECHNICAL SERVICE BULLETIN
4-Wheel Drive (4WD) - Sustained Steering Wheel Oscillation Above 72 Km/h (45 Mph)
10
September
2019
This bulletin supersedes 18-2268. Reason for update: New Part/Procedure For Same Condition
Model:
Ford
2017-2019 F-Super Duty
Summary
This article supersedes TSB 18-2268 to update the Service Procedure and the Parts List.
Issue: Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation
after hitting rough pavement or an expansion joint above 72 Km/h (45 mph). This may be due to excessive
lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure steps to
replace the steering linkage damper.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• 2017-2019 F-250 and F-350 vehicles only
• 4WD
• Customer complaint of sustained steering wheel oscillation after hitting rough pavement or
an expansion joint above 72 Km/h (45 mph)
Parts
Part Number
Description
HC3Z-3E651-F Steering Linkage Damper
Quantity
1
Labor Times
Operation
No.
Description
2017-2019 F-Super Duty 4X4 250/350: Inspect The Vehicle, Set Tire Pressure,
Replace The Steering Linkage Damper (Do Not Use With Any Other Labor
Operations)
192274A
Time
0.4
Hrs.
Repair/Claim Coding
Causal Part:
3E651
Condition Code: 42
Service Procedure
NOTE: With customer consent first, all aftermarket modifications to the chassis, steering and
suspension systems should be removed prior to performing this service procedure. Removal of
the aftermarket modifications is not warrantable.
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1. Is the customer complaint that the vehicle exhibits a sustained steering wheel oscillation after hitting
rough pavement or an expansion joint at speeds above 72 Km/h (45 mph)?
(1). Yes - proceed to Step 2.
(2). No - this article does not apply. Refer to Workshop Manual (WSM), Section 204-00 for diagnosis.
2. Check and adjust the tire pressure as indicated on the driver's door placard.
3. Obtain a new steering linkage damper. Check the steering linkage damper package date code (Figure
1). Does the package date code indicate a package date on or after 01-May-2018?
(1). Yes - replace the steering linkage damper. Refer to WSM Section 211-03.
(2). No - repeat Step 3 until a new steering linkage damper is received with a package date code on or
after 01-May-2018.
Figure 1
© 2019 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.
http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2274/US/...
10/1/2019