A4819822034351_9
Service Bulletin Details
Public Details for: A4819822034351_9
This bulletin contains repair information for when there is a creaking/squeaking from the steering column when steering slowly.
- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 -
Models from 2017
| 2017 AUDI A6 |
| 2017 AUDI A7 |
| 2017 AUDI Q5 |
Models from 2016
| 2016 AUDI A6 |
| 2016 AUDI A7 |
| 2016 AUDI Q5 |
Models from 2015
| 2015 AUDI A4 |
| 2015 AUDI A4 ALLROAD |
| 2015 AUDI A5 |
| 2015 AUDI A5 CABRIOLET |
| 2015 AUDI A6 |
| 2015 AUDI A7 |
| 2015 AUDI Q5 |
| 2015 AUDI S4 |
| 2015 AUDI S5 |
| 2015 AUDI S5 CABRIOLET |
Models from 2014
| 2014 AUDI A4 |
| 2014 AUDI A4 ALLROAD |
| 2014 AUDI A5 |
| 2014 AUDI A5 CABRIOLET |
| 2014 AUDI A6 |
| 2014 AUDI A7 |
| 2014 AUDI Q5 |
| 2014 AUDI S4 |
| 2014 AUDI S5 |
| 2014 AUDI S5 CABRIOLET |
Models from 2013
| 2013 AUDI A4 |
| 2013 AUDI A4 ALLROAD |
| 2013 AUDI A5 |
| 2013 AUDI A5 CABRIOLET |
| 2013 AUDI A6 |
| 2013 AUDI A7 |
| 2013 AUDI Q5 |
| 2013 AUDI S4 |
| 2013 AUDI S5 |
| 2013 AUDI S5 CABRIOLET |
Models from 2012
| 2012 AUDI A4 |
| 2012 AUDI A4 AVANT |
| 2012 AUDI A5 |
| 2012 AUDI A5 CABRIOLET |
| 2012 AUDI A6 |
| 2012 AUDI A7 |
| 2012 AUDI Q5 |
| 2012 AUDI S4 |
| 2012 AUDI S5 |
| 2012 AUDI S5 CABRIOLET |
Models from 2011
| 2011 AUDI A4 |
| 2011 AUDI A4 AVANT |
| 2011 AUDI A5 |
| 2011 AUDI A5 CABRIOLET |
| 2011 AUDI Q5 |
| 2011 AUDI S4 |
| 2011 AUDI S5 |
| 2011 AUDI S5 CABRIOLET |
Models from 2010
| 2010 AUDI A4 |
| 2010 AUDI A5 |
| 2010 AUDI A5 CABRIOLET |
| 2010 AUDI Q5 |
| 2010 AUDI S4 |
| 2010 AUDI S5 |
| 2010 AUDI S5 CABRIOLET |
Models from 2009
| 2009 AUDI A4 |
| 2009 AUDI A5 |
| 2009 AUDI Q5 |
| 2009 AUDI S4 |
| 2009 AUDI S5 |
Models from 2008
| 2008 AUDI A5 |
| 2008 AUDI S5 |
48 Creaking or squeaking noises from steering column (sealing boot) 48 19 82 2034351/9 October 9, 2019. Supersedes Technical Service Bulletin Group 48 number 17-74 dated May 25, 2017 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A4, S4 2009 - 2015 All Not Applicable A5, S5 2008 - 2015 All Not Applicable A5 Cabriolet, S5 Cabriolet 2010 - 2015 All Not Applicable A6, A7 2012 - 2017 All Not Applicable Q5 2009 - 2017 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 9 - Revised header (Added MY) Revised Condition (Updated URL) Revised Warranty (Updated Labor Operations) 8 05/25/2017 Revised header (Corrected ElsaPro display issue) 7 04/12/2017 Revised header (Added model year for Q5) Customer states: They hear a creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. For an example of the noise, listen to the audio file at https://audiexternal.kzoplatform.com/player/medium/1323594103425865022?display=vid (Figure 1). Figure 1. QR code for viewing the video. Page 1 of 4 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Background Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve. Production Solution Not applicable. Service 1. Check the sealing sleeve for proper installation and fit (Figure 2). 2. To eliminate the noise, loosen the upper bolted connection of the steering intermediate shaft and the steering column. Pull the intermediate steering shaft out about 4 in (10 cm) and spray the special lubricant spray (G052172M2) in the area of the bearing ring and the black plastic sleeve. Push it in and pull it out a few times to distribute the spray on the intermediate steering shaft. Figure 2. The sealing sleeve on the bulkhead. Note: Do not lubricate the u-joints of the steering shaft. 3. Retighten the shaft with a new bolt on the steering column. 4. If the noise persists, replace the intermediate steering shaft. Warranty Claim Type: 110 up to 48 Months/50,000 Miles G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4816 Page 2 of 4 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Damage Code: 0020 Labor Operations: Check and modify the sealing boot 4816 4999 20 TU Shelf under dash panel remove + reinstall 6818 1900 See SRT Steering shaft replacement (Only if noise not eliminated with steps 1 and 2 under Service) See Elsa See SRT GFF No allowance 0 TU Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU Diagnostic Time: Claim Comment: As per TSB #2034351/9 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity G 052172M2 Special lubricant 0.1 N 10518405 Cylinder head screw with torx head, self-locking M8x30 01 (intermediate shaft to upper steering column bolt) See ETKA Steering shaft (Only if noise not eliminated with steps 1 and 2 under 01 Service) See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA Additional Information All parts and service references provided in this TSB (2034351) are subject to change and/or removal. ©2019 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or Page 3 of 4 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 4 of 4 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.