B512919

10/1/2019
51 29 19_GROANING NOISE FROM TAILGATE HINGE
SIB 51 29 19
GROANING NOISE FROM TAILGATE HINGE
2019-09-25
MODEL
E-Series
F16
F86
Model Description
X6 Sports Activity Coupe
X6 M Sports Activity Coupe
SITUATION
A groaning noise is present from the area of the tailgate hinge when opening and closing the tailgate.
Note: This service information bulletin contains diagnostic and repair information which was previously
included in an NED test plan that has been removed.
CAUSE
Improper tightening of the tailgate hinge.
CORRECTION
Adjust the tailgate and re-torque the tailgate hinge on both sides.
PROCEDURE
1. Ensure that the tailgate is correctly adjusted,
using ISTA repair instruction REP 41 00… “Gap
dimensions, body”.
2. Re tighten the tailgate hinge screws (1 & 2)
on both sides of the vehicle as shown to the
left.
Refer to ISTA for tightening torque
specification.
PARTS INFORMATION
Parts are not required for this repair.
WARRANTY INFORMATION
This Service Information bulletin provides technical, diagnostic and repair-related information.
Eligible and Covered Work/Repairs
When used to repair a verified defect in materials or workmanship (excluding issues caused by previous
body repairs), the repair procedure information provided in this bulletin is covered under the terms of the
BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
To submit a claim, please following the established and applicable warranty policy and procedures
(Labor/Part/Sublet – bulk materials) that apply to the repair being performed.
Copyright ©2019 BMW of North America, Inc.
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51 29 19_GROANING NOISE FROM TAILGATE HINGE
Refer to AIR for the corresponding defect code, flat rate labor operations (including diagnosis) and the flat
rate unit (FRU) allowances.
Copyright ©2019 BMW of North America, Inc.
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