A8719002056182_2

87 Faint high-frequency noise in the instrument panel area during A/C operation
87 19 00 2056182/2 October 22, 2019. Supersedes Technical Service Bulletin Group 87 number 19-97 dated
September 20, 2019 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
RS3
2017 – 2020
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Added MY 2020)
Revised Production Solution (Statement is no longer applicable)
Revised Service (Updated Part Number for locking fluid)
Revised Required Parts and Tools (Updated Part Number for locking fluid and
photo)
1
09/20/2019
Initial publication
The customer hears a faint, high-frequency noise from the instrument panel area when the air conditioning is
active. The noise can even be heard from the rear ventilation outlet. The noise occurs at engine speeds from
1500 to 2000 rpm. If the air conditioning is switched off, the noise is eliminated. The symptom can be easily
duplicated.
Technical Background
Based on the air conditioning compressor load requirements, in certain atmospheric conditions, high-frequency
vibrations can be generated by the compressor are transferred into the refrigerant circuit inside the vehicle.
Production Solution
Not applicable.
Page 1 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
Do not replace the air conditioning compressor for this condition. Compressor replacement will not eliminate this
noise. Reproduce the customer concern. The solution described in this TSB is only relevant to the vehicles for
which this TSB appears.
1. Install balance weight part number
5Q0 820 899 on the refrigerant line
(Figure 1). Install the balance weight
using 2 bolts part number WHT 003
121. Apply medium strength thread
locking compound to the bolts such
as locking fluid D 185 410 A2.
Figure 1. Balance weight positioning on the low side refrigerant line.
2. Tighten the bolts to 13 Nm (+/- 3
Nm).
Figure 2. Specification for the positioning of the balance weight.
Page 2 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
8734
Damage Code:
0020
Labor Operations:
Install balance weight
8743 9999
20 TU
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2056182/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
The part numbers mentioned in this TSB are different than the ones listed in ETKA. Only use parts listed in this
TSB, this includes superseding part numbers!
Part Number
Part Description
Quantity
5Q0820899
01
Balance weight
Page 3 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
WHT003121
02
Bolt
D185410A2 (or
equivalent medium
strength thread
locking fluid)
See ETKA
Shop supply
Liquid locking fluid
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
Additional Information
All parts and service references provided in this TSB (2056182) are subject to change and/or removal.
©2019 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 4 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.