A9119012056558_1
Service Bulletin Details
Public Details for: A9119012056558_1
This informational bulletin contains software update instructions for mib2+ systems.
Models from 2020
| 2020 AUDI A6 |
| 2020 AUDI A7 |
| 2020 AUDI A8 |
| 2020 AUDI E-TRON |
| 2020 AUDI Q3 |
| 2020 AUDI Q7 |
| 2020 AUDI Q8 |
Models from 2019
| 2019 AUDI A6 |
| 2019 AUDI A7 |
| 2019 AUDI A8 |
| 2019 AUDI E-TRON |
| 2019 AUDI Q3 |
| 2019 AUDI Q7 |
| 2019 AUDI Q8 |
91 MIB2+: Software Update Instructions 91 19 01 2056558/1 October 16, 2019. Model(s) Year VIN Range Vehicle-Specific Equipment A6, A7, A8, Q7, Q8, Q3, and Audi etron quattro 2019 - 2020 All With MIB2+ Condition The customer’s vehicle has a MIB2+ MMI system and requires a software update according to another Technical Service Bulletin (TSB). Technical Background The MIB2+ MMI system was first introduced in the model year 2019 A6, A7, A8, and Q8 models. Additionally, starting with model year 2019, the Audi e-tron quattro, Q3, and starting with model year 2020, the Q7 are equipped with a MIB2+ system. What’s New? Touchscreen human machine interface (HMI). Navigation in the update menu via volume control knob. MMI software updates can be downloaded from the Mirror Server using the SD Creator. As always, it is possible to download the MMI software updates directly to a blank SD card without having to order the software from the parts department. This also applies to MIB2 and some older MMI3G+ software updates. The SD card part number listed in ETKA, also listed in the applicable TSB, is required to download the software update package using the SD Creator program. For more information about the SD creator, see TSB 2047812: "00 SD Creator: How to setup and use the SD Creator for obtaining vehicle software updates via the MirrorServer". Production Solution Not applicable. Page 1 of 5 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Service Required equipment: ODIS Tester. SVM Code. MIB2+ software update on SD Card (See Required Parts and Tools or download the software from the MirrorServer using the SD Creator Program). Time to complete update: Approximately 45 to 75 minutes (includes 15 – 45 minutes for the SW update and 30 minutes for the SVM process). General MMI Software Update Process: 1. Deactivate the Bluetooth or Wi-Fi connection option in ODIS. 2. Connect the diagnostics head with a USB cable to the vehicle. 3. Open the “Flash” feature in ODIS. Click on "SVM code input" and "Perform check". 4. Enter the SVM code of the update. The system then checks the applicability of the code for the vehicle. The part number of the update medium is also shown on the tester. 5. Insert the Update SD card in the SD 1 slot of the infotainment control unit: The SD slot is located either in the center console or in the MMI control unit in the glove box (depending on the vehicle model) The tester automatically guides you through the updating process. The program then performs the configuration of the new software and reports the build status back to the server. Always follow the commands on the tester screen. 6. After the successful update remember to remove the SD card. It can be used on other vehicles. Page 2 of 5 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. If the update is cancelled, proceed as follows: 1. Enter the red engineering menu by touching the screen with two fingers in the top right corner (Figure 1). Figure 1. Gesture to enter the red engineering menu. 2. Use the volume control to navigate the red engineering menu (left and right for scrolling, push to select) Select "Update" and the source of the update medium, usually SD slot 1. All control units to be updated are shown, scroll all the way down and start the update. 3. After the manual successful update perform the SVM code again so that the ODIS tester can make the necessary configuration and report the new vehicle configuration to the SVM server. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9196 Damage Code: 0039 Page 3 of 5 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Labor Operations: Method 1: Automated update using ODIS Check control unit & Test Functionality 9196 0199 10 TU Program infotainment control unit & Test Functionality 0150 0000 70 TU OR Method 2: Manual update due to SVM server issues Diagnostic Time: Method 1: Automated update using ODIS GFF 0150 0000 Time stated on the diagnostic protocol (Max 175 TU) GFF 0150 0000 Time stated on the diagnostic protocol (Max 75 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU OR Method 2: Manual update due to SVM server issues Claim Comment: As per TSB # (include number from original TSB) All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools See the original TSB for the table. Additional Information The following Technical Service Bulletin(s) will be necessary to complete this procedure: TSB 2047812, 00 SD Creator: How to setup and use the SD Creator for obtaining vehicle software updates via the MirrorServer. Page 4 of 5 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. All parts and service references provided in this TSB (2056558) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2019 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 5 of 5 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.