ITB15-012h

Classification:
Reference:
Date:
AT15-007h
ITB15-012h
October 22, 2019
2013 JX35 AND 2014 – 2018 QX60;
CVT JUDDER AND DTC P17F0 OR P17F1 STORED
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Discard all previous versions of this bulletin.
APPLIED VEHICLES:
2013 JX35 (L50)
2014-2018 QX60 (L50) V6 engine only
APPLIED VIN / DATE:
2013 JX35 - built after 5N1AL0M(*)(*)DC 343902 / March 26, 2013
2014-2018 QX60 – All with V6 engine
APPLIED TRANSMISSION: CVT
IF YOU CONFIRM:
The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration)
AND
One of these DTCs is stored.


P17F0 (CVT_JUDDER (T/M INSPECTION))
P17F1 (CVT_JUDDER (C/U INSPECTION))
NOTE:
 If a transmission judder (as described above) is not reported, this bulletin does not apply.
 If either P17F0 or P17F1 are not stored, this bulletin does not apply.
ACTIONS:
Perform the SERVICE PROCEDURE, starting on page 3.
 Review the Repair Flow Chart on the next page.
NOTE: Essential Tool Tech Cam (borescope) J-51951 has been sent to dealers. This tool’s attachments
make CVT inspection possible.
IMPORTANT: The purpose of "ACTIONS" (above) is to give you a quick idea of the work you will be
performing. You MUST closely follow the entire Service Procedure as it contains information that is essential to
successfully completing this repair.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this
applies to your vehicle.
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Repair Flow Chart
Customer reports
transmission judder (shake, shudder,
single or multiple bumps or vibration)
DTC P17F0 or P17F1
found stored
DTC P17F0
DTC P17F1
No
Remove the control valve
(valve body), inspect the
CVT chain
(see page 7) *
This bulletin
does not apply
Replace the CVT assembly
See page 36
for important
pre-authorization information
No
The CVT chain
checks out OK
Yes
Replace the valve body
Check TCM part number
and if needed, perform reprogramming.
Step 6 on page 23.
IMPORTANT: Reprogramming, if needed, must be done
before performing additional services.
Perform ADDITIONAL SERVICE WHEN REPLACING
CONTROL VALVE. Page 28.
* DO NOT perform the
CONSULT-III plus
CVT INSPECTION test. This
is no longer accepted for
warranty repairs.
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SERVICE PROCEDURE
Check for Stored DTCs
1. Before starting, it is IMPORTANT to make sure:

ASIST on the CONSULT PC has been freshly synchronized (updated).

All CONSULT related software updates (if any) have been installed.
2. Once all ASIST and CONSULT related updates have been performed, attach the CONSULT PC to the
vehicle.

Connect the plus VI to the vehicle.

Connect the AC adapter to the CONSULT PC.
3. Turn ON the CONSULT PC, and then open CONSULT III plus (C-III plus).
NOTE: Make sure all applications other than C-III plus are closed.
4. Press the ignition switch twice without depressing the brake pedal.

The meter and gauges will illuminate.

Do Not start the engine.

Make sure ALL accessories are turned OFF.
5. Wait for the plus VI to be recognized / connected.

The serial number will display when the plus VI is recognized / connected.
6. Go to Diagnosis (All Systems).
Step 5:
plus VI is
recognized
Step
6
Figure 1
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7. Select TRANSMISSION.
Figure 2
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8. Select the Self Diagnostic Result tab, print the screen showing the VIN and DTC,
and then attach the printout to the repair order.
IMPORTANT: The screen printout MUST clearly show the VIN and DTC.
a. If P17F0 is stored, replace the CVT assembly.

For CVT assembly pre-approval, refer to page 36, CVT Assembly Replacement Approval
Procedures.

Refer to the appropriate Electronic Service Manual (ESM), section
TM-Transaxle & Transmission, for CVT assembly replacement procedure.

After replacing the CVT, reprogram the TCM (page 22) and perform additional service when
replacing a control valve (page 28).
b. If P17F1 is stored, go to page 7, Control Valve (Valve Body) Removal and CVT Chain Inspection –
for DTC P17F1 ONLY after completing steps 9-12.
c. If neither P17F0 nor P17F1 are found stored, this bulletin does not apply. Close
C-III plus, and then refer to ASIST and the ESM for further diagnosis.
VIN must show on
printout
Step
8
DTC must show on
printout
P17F1
Pathfinder R52 201x
5N1AR2Mxxxx-xxxxxx
xxxxx
CVT JUDDER (T/M INSPECTION)
Figure 3
9. Close C-III plus.
10. Turn the ignition OFF.
11. Disconnect the plus VI from the vehicle.
For vehicles with P17F1, go to page 7, Control Valve (Valve Body) Removal and CVT Chain Inspection
– for DTC P17F1 ONLY after completing steps 8-11.
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Example: Exploded View of Control Valve (valve body)
(#7 is on the head of
these bolts)
Figure 4
1.
Transaxle (CVT) assembly
7.
10.
13.
16.
Oil pan gasket
Drain plug gasket
Manual plate
Overflow plug
2.
5.
8.
11.
14.
17.
Terminal cord assembly
O-ring
Oil pan
Two magnets
Lip seal
O-ring
3.
6.
9.
12.
15.
Control valve (valve body)
Oil strainer assembly
Drain plug
Spring washer
Snap ring
: Always replace after every disassembly.
: Nꞏm (kg-m, ft-lb)
: Nꞏm (kg-m, in-lb)
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Control Valve (Valve Body) Removal and CVT Chain Inspection – for DTC P17F1 ONLY
1. Remove the valve body.

Before lifting the vehicle:
 Place the transmission gear selector in Neutral.
 Leave the driver door unlatched. A step further in the procedure may require it.

Refer to the Electronic Service Manual (ESM), section TM – Transaxle & Transmission, for valve
body removal.
NOTE:
o The number ‘7’ is on the head of all bolts that need to be removed for valve body removal. Do
not remove any bolt that does not have the number ‘7’.
o Due to multiple model vehicles, pictures throughout the service procedure are examples and
may not exactly match your vehicle.
CAUTION: Never allow any chemicals or fluids other than NS-3 CVT fluid or equivalent to enter
the CVT assembly. Never allow any foreign debris, dust, dirt, etc. to enter the CVT assembly.
NOTE: For additional information, see video # 546: “CVT Chain Inspection”. This video is located under
the TECH TRAINING GARAGE VIDEOS tab in Virtual Academy.
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2. Secure the right front tire with a suitable strap.

This will assist in making the chain turn.
3. Mark the left front tire with a suitable marking.

This will assure all 360° of the chain is inspected.
Figure 5
4. Using borescope J-51951 with mirror attachment, visually inspect the side of the chain that comes in
contact with the pulley:
a. First inspect the entirety (360°) of the driver side of the chain that comes in contact with the pulley (see
page 10, Figure 9 and 10, and page 12, Figure 13).
b. If the inspection result is OK on all 360°, inspect all 360° of the passenger side of the chain.
NOTE: Reference the pictures on page 13-15 for comparison.

Insert the camera lens behind the pulley between the guide rail and pulley where shown in Figure 6
(also see page 9-10, Figure 7-10).

Insert the lens approximately 8-9 inches, and then view the side of the chain that contacts the
pulley.
Chain
Pulley
Guide
rail
------
------
Front
Driver side
Step 4a
Step 4b
Figure 6
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
Figure 7 shows where to insert the camera lens on the driver side of the chain.
Chain
Pulley
Guide
rail
Camera
cable
------
------
------
Figure 7

Figure 8 shows where to insert the camera lens on the passenger side of the chain.
Chain
Pulley
Guide
rail
Camera
cable
------
------
------
Figure 8
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
Figures 9 and 10 show the routing and location of the camera.
NOTE: The CVT’s side cover was removed for easier viewing of camera location. The side cover is
not to be removed at any time during this procedure.
UP
Camera lens
positioned behind
plastic guide
Front of vehicle
Camera
cable
Primary pulley:
Camera cable
routed past
primary pulley
Figure 9
For best picture, position
camera lens 10 mm
away from chain
Figure 10
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4c. Slowly and carefully turn the left front tire one
full turn in the forward rotation to view all of the
chain.

Holding the borescope with one hand
allows for turning the tire with the other
hand (see Figure 11).
CAUTION: If the tire is rotated in the rearward
rotation, the camera lens may get caught
between the chain and pulley.
d. If the inspection result is OK on all 360° on
both sides of the chain, skip to step 5 on the
next page.
Figure 11

If any evidence of chain slippage is found,
go to step 4e, and then skip to step 6.

Refer to Garage Video 546 if needed (see
bottom of page 7).
e. Once CVT replacement is determined as
required, use borescope J-51951 to record a
15 second or less continuous video of the most
severe evidence of chain slip and the VIN on
the F.M.V.S.S. certification label (VIN label).
See example in Figure 12.

Example
of VIN label
location
For best picture, the camera lens should
be about 10 mm away from the object
being recorded.
Figure 12
NOTE: This required video must be attached to the Powertrain Call Center CVT Preauthorization Form
(in ASIST) prior to calling for authorization. Failure to submit a continuous video will cause immediate
denial of request for replacement.
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


Before starting to record, make sure the camera handle’s AA batteries are fresh and the LCD monitor’s
battery is charged.
The whole video will show as backward, or reversed mirror image. This is okay.
The required video must show clear evidence of chain slippage and be 15 seconds or less.
5. Flush the CVT cooler(s).
IMPORTANT: A CVT Cooler flush is required after a valve body or CVT assembly replacement. Refer to
bulletin ITB15-010 to perform CVT Cooler flush.
6. If the chain inspection result is OK, replace the valve body.


There is no need for pictures or video showing “OK” chain surfaces.
For valve body replacement, go to page 16, Control Valve (Valve Body) Installation.
7. If the chain inspection result is NG, replace the CVT assembly.



Get authorization to replace the CVT assembly (see page 36).
Make sure to perform step 4d on page 11.
Refer to the ESM, section TM – Transaxle & Transmission / BASIC INSPECTION, for CVT assembly
replacement.
IMPORTANT: Perform "ADDITIONAL SERVICE WHEN REPLACING TRANSAXLE ASSEMBLY".
o Check for fluid leakage.
o Install Write IP Characteristics to the TCM; see ITB13-055.

The CVT unit requiring replacement will need to be reassembled for Nissan parts return/collection.
Inspect this side
Inspect this side
Do not inspect
this side
Do not inspect
this side
Figure 13
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Figure 14
CVT chain
Inspect these surfaces
Figure 15
Close-up of area to be inspected
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Pictures in Figure 16 and 17 were taken with borescope J-51951.
OK
OK
Writing will show as
reversed; this is normal
Figure 17
Figure 16
OK
Figure 18
OK
Figure 19
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Pictures in Figure 20-21 were taken with borescope J-51951.
NG
NG
Scuff marks
caused
by slippage
Figure 21
Figure 20
NG
Figure 22
NG
Figure 23
NG
Figure 24
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Control Valve (Valve Body) Strainer and Pan Installation
IMPORTANT: This section may contain different style parts than what were originally installed in the CVT. Pay
careful attention, REASSEMBLY MAY NOT BE IDENTICAL TO DISASSEMBLY.
Confirm that the QR label, control valve and CD part numbers all match before installing the control
valve.
CAUTION: Handle the valve body carefully.
1. Discard the oil strainer bracket (Figure 25).
Oil strainer
bracket
Figure 25
2. Install a new lip seal. Do NOT reuse the old lip
seal (Figure 26).
NOTE: Apply a small amount of petroleum jelly to
the lip seal to keep it in place on the CVT.
Lip seal
Figure 26
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3. Install the Control Valve with eleven (11) mounting
bolts (Figure 27).
IMPORTANT: Leave Four (4)
at this step.
25 mm bolts
bolt holes blank
CAUTION: Make sure the wiring harness does not
get pinched (see Figures 28 and 29 for correct
routing).

54 mm long bolt
– 7 pieces

44 mm long bolt
– 2 piece

25 mm long bolt
– 2 piece
CAUTION: The two 25 mm bolts are installed
WITHOUT the strainer bracket.
44 mm bolts
Figure 27
 Bolt torque: 7.9 N•m (0.81 kg-m, 70 in-lb.)
Correctly routed
Incorrectly routed
Figure 29
Figure 28
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4. Replace the metal bracket of the temperature sensor as follows:
NOTE: The new bracket will be oriented the same way the old bracket was.
a. Cut the plastic zip tie with an appropriate tool to remove the temperature sensor bracket from the
terminal harness assembly. (Figure 30).
CAUTION: Cut the plastic zip tie over the metal bracket to avoid damage to the temperature sensor.
b. Discard the removed bracket and plastic zip tie.
c. Use the plastic zip tie from Parts Information to attach the new temperature sensor bracket to the
temperature sensor of the terminal connector harness.
IMPORTANT: Locate the plastic zip tie at the center notch of three notches on the temperature
sensor.
U
d. Cut off plastic zip tie excess.
Temperature
sensor
Metal bracket
Plastic zip tie in center notch
Figure 30
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5. Connect the electrical harness connector
(Figure 31).
Harness
connector
Figure 31
6. Install the CVT fluid temperature sensor bracket to
the valve body with one (1) bolt (Figure 32).
NOTE: Leave one (1) bolt hole blank as it will be
used to secure the oil strainer at a later step.

Bolt torque: 7.9 N•m (0.81 kg-m, 70 in-lb.)

Bolt length: 54 mm
1 bolt
Figure 32
7. Install the new oil strainer with its new
O-ring seal with two (2) bolts (Figure 33).
NOTE: replacement strainer maybe a different
shape.

Bolt torque: 7.9 N•m (0.81 kg-m, 70 in-lb.)

54 mm long bolt
54 mm
bolts
- 2 pieces.
Figure 33
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Slot and manual
plate end
Manual plate
8. Install the manual plate, lock washer, and nut
(Figure 34).
Lock washer
NOTE: Make sure the manual plate fits into the
slot of the manual valve before applying torque to
the nut.

Reuse the existing manual plate, lock washer,
and nut.

Nut torque: 22.1 N•m (2.39 Kg-m, 16 ft-lb.)
Nut
Manual valve
Figure 34
9. Clean the original oil pan and magnets with a
suitable cleaner. Visible debris should not be
present at re-assembly.
10. Reassemble the original magnets to the pan.
NOTE: Return the magnets to their original
locations.
11. Install a new oil pan gasket to the pan.
12. Install the oil pan bolts (see Figure 35).

Reuse the existing pan bolts.

Oil pan bolt torque: 7.9 N•m (0.81 kg-m, 70 inlb.)
13. Install a new drain washer to the drain plug on the
oil pan.
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Figure 35
ITB15-012h
14. Fill the CVT assembly with NS-3 CVT fluid or equivalent.

Refer to the ESM, section TM – Transaxle & Transmission for CVT fluid filling.
15. IMPORTANT: Install Write IP Characteristics to the TCM; see ITB13-055.

Refer to TM – Transaxle & Transmission / BASIC INSPECTION, and perform ADDITIONAL
SERVICE WHEN REPLACING TRANSAXLE ASSEMBLY.
 Check for fluid leakage.
 Attach the QR label with the new calibration data onto the transmission range switch (inhibitor
switch).
o See Figure 36 and 37 below.
o A QR Label and CD-R are included with the replacement valve body.
16. Erase the DTC.
Air cleaner
intake duct
Inhibitor
switch
------
Valve cover
-----
QR label
Figure 37
Figure 36
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TCM Reprogramming
IMPORTANT: Before starting, make sure:

ASIST on the CONSULT PC has been synchronized (updated) to the current date.

All CONSULT-III plus (C-III plus) software updates (if any) have been installed.
NOTE:

Most instructions for reprogramming with C-III plus are displayed on the CONSULT PC screen.

If you are not familiar with the reprogramming procedure, click here. This will link you to the
"CONSULT- III plus (C-III plus) Reprogramming" general procedure.
CAUTION:

Connect a battery maintainer or smart charger to the vehicle battery, set to “power supply” mode.
If the vehicle battery voltage drops below 12.0V or rises above 15.5V during reprogramming, the
TCM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the TCM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted
and the TCM may be damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the
CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC
during reprogramming, reprogramming may be interrupted and the TCM may be damaged.
1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
2. Start C-III plus.
3. Wait for the plus VI to be recognized.

The serial number will display when the plus VI is recognized.
4. Select Re/programming, Configuration.
Plus VI is
recognized
Figure 38
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5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in Figure 39.
6. When you get to the screen shown in Figure 39, confirm reprogramming applies as follows:
A. Find the TCM Part Number and write it on the repair order.
NOTE: This is the current TCM Part Number (P/N).
TRANSMISSION
31036 - _
Current TCM P/N
____
Figure 39
A.
Table A
B. Compare the P/N you wrote down to the numbers in the Current TCM Part Number column in
Table A below.
 If there is a match, continue with the reprogramming procedure; step 7.
 If there is not a match, reprogramming is not needed; skip to step 16 on page 28, Perform
ADDITIONAL SERVICE WHEN REPLACING CONTROL VALVE.
Model
JX35
Model Year
2013
2014
QX60
2015
2016
Current TCM Part Number Before Reprogramming: 31036 3JU0A, 3JU0B, 3JU0C, 3JU0D, 3JU0E
3JU1A
9NA5A
9NA6A, 9NA6B, 9NA6C, 9NA6D, 9NA6E
9NA7A
9NA9C, 9NA9D
3JU3A, 3JU3B, 3JU3C, 3JU3D
9NA5B
9NA7A, 9NA7B, 9NA7C, 9NA7D
9NA8E
9NA9E
9NB0A, 9NB0B, 9NB0C, 9NB0E
9NB3A
9NB9A
9NG0A, 9NG0B
9NG9A
9NJ0C, 9NJ0D
9NJ9A
9NP0A, 9NP0B
9NP9A
2017
2018
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7. Follow the on-screen instructions to navigate C-III plus and reprogram the TCM.
NOTE:

In some cases, more than one new P/N for reprogramming is available.
 If more than one new P/N is available, the screen in Figure 40 displays.
 Select and use the reprogramming option that does not have the message “Caution! Use ONLY
with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no reprogramming
available for this vehicle. Close C-III plus and refer back to ASIST for further diagnosis.
TRANSMISSION
Figure 40

Before reprogramming will start, you will be required to enter your User Name and Password.
 The CONSULT PC must be connected to the Internet (Wi-Fi or cable).
 If you do not know your User Name and Password, contact your Service Manager.
Figure 41
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8. When the screen in Figure 42 displays, reprogramming is complete.
NOTE: If the screen in Figure 42 does not display (indicating that reprogramming did
not complete), refer to the information on the next page.
9. Disconnect the battery charger from the vehicle.
10. Select Next.
Figure 42
NOTE:

In the next step (page 27) you will perform Erase All DTCs.

DTC erase is required before C-III plus will provide the final reprogramming confirmation report.
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TCM Recovery:
Do not disconnect plus VI or shut down C-III plus if reprogramming does not complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 43:

Check battery voltage
(12.0–15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices are
OFF.

All electrical loads are OFF.

Select retry and follow the on
screen instructions.

“Retry” may not go through on first
attempt and can be selected more
than once.
Figure 43
If reprogramming does not complete and the “X” icon displays as shown in
Figure 44:

Check battery voltage
(12.0 – 15.5 V).

CONSULT A/C adapter is plugged
in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are securely
connected.

All C-III plus updates are installed.

Select Home, and restart the
reprogram procedure from the
beginning.
Figure 44
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11. Follow the on-screen instructions to Erase All DTCs.
12. When the entire reprogramming process is complete, the screen in Figure 45 will
display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 45) and attach it to the repair order for warranty
documentation.
15. Select Confirm.
31036 - _ _ _ _ _
31036 - _ _ _ _ _
TRANSMISSION
Figure 45
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16. Perform ADDITIONAL SERVICE WHEN REPLACING CONTROL VALVE.

Refer to TM – Transaxle & Transmission / RE0F10E / BASIC INSPECTION, and perform
ADDITIONAL SERVICE WHEN REPLACING CONTROL VALVE.
IMPORTANT: Check off these additional services as they are completed and attach
this to the repair order when finished.
17. Verify the CVT operates normally and no abnormal noises are heard during a test drive.
CHECK OFF
ADDITIONAL SERVICE PROCEDURE
PRINT CURRENT CALIBRATION DATA
CHECK THE SERIAL NUMBER
WRITE THE DATA
PRINT NEW CALIBRATION DATA
FWD CLUTCH POINT LEARNING (Using procedure starting below)
PERFORM SELECT LEARNING (DRIVE/REVERSE LEARNING)
ERASE CVT FLUID DEGRADATION LEVEL DATA
FWD CLUTCH POINT LEARNING (using CONSULT-III plus)
18. Apply the vehicle’s parking brake.
19. Start the engine and warm up to operating temperature (50-100o C [122-212o F]).
20. Connect the CONSULT PC to the vehicle.
21. Start CONSULT-III plus (C-III plus).
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22. Wait for the plus VI to be recognized.

The serial number will display when the plus VI is recognized.
23. Select Diagnosis (One System).
Figure 46
24. Select Work Support under TRANSMISSION.
Figure 47
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IMPORTANT: The following FWD CLUTCH POINT LEARNING will be performed twice. Once in drive (D) and
once in reverse (R).
25. Select FWD CLUTCH POINT LEARNING and then Start.
Figure 48
26. With the engine still running and at idle, depress the brake pedal and shift the CVT into neutral (N).

Confirm that all of the required conditions indicated in Figure 49 are being met.
27. Select Start.
Required
conditions
Figure 49
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28. While maintaining all conditions shown in Figure 49 and the “Current status” indicates “EXECUTING”, shift
the CVT into D and then wait until the Current status indicates “COMPLETED”.
NOTE: This may take up to three (3) minutes to complete.
Figure 50
29. When the screen in Figure 51 is displayed, select End.
30. Turn the engine OFF and then back ON.
Figure 51
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31. Select FWD CLUTCH POINT LEARNING and then Start.
Figure 52
32. With the engine still running and at idle, depress the brake pedal and shift the CVT into neutral (N).

Confirm that all of the conditions indicated in Figure 53 are being met.
33. Select Start.
Required
conditions
Figure 53
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34. While maintaining all conditions shown in Figure 53 and the Current status indicates EXECUTING, shift the
CVT into R and then wait until the Current status indicates COMPLETED.
NOTE: This may take up to 3 minutes to complete.
Figure 54
35. When the screen in Figure 55 is displayed, select End.
Figure 55
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PARTS INFORMATION
(1)
(2)
(3)
(4)
(5)
(6)
(7)
DESCRIPTION
CVT ASSEMBLY (1)
PART NUMBER
(2)
QUANTITY
1
VALVE ASSY KIT-CONTROL (3)
WASHER-DRAIN
O-RING EXTERNAL OIL
COOLER O-RING
3170E-29X9C
11026-JA00A
1
1
22180-9NB0A
2
NS-3 CVT Fluid (4) (5)
999MP-NS300P
As needed
Lens Swab (6) (7)
J-51963
As needed
If the CVT assembly is being replaced, no other parts in the table above, except NS-3 CVT fluid or
equivalent, is needed.
Refer to the electronic parts catalog (EPC) for the correct part number.
Includes QR Label, CD-R, and Control Valve Assembly.
For warranty repairs, Nissan NS-3 CVT Fluid must be used.
NS-3 CVT Fluid can be ordered through the Infiniti Maintenance Advantage program: Phone: 877-INFIMA1 (877-463-4621) or Website: Order via link on dealer portal www.NNAnet.com and click on the
“Maintenance Advantage” link.
Lens swabs are available from Tech•Mate online: www.infinititechmate.com. Or by phone: 1-800-662-2001.
Shop supply.
Tech Cam J-51951
Figure 26
Lens swab J-51963
(not part of J-51951)
Remove protective film
before first use
Additional kits and individual components of Tech Cam J-51951 are available from Tech•Mate online:
www.nissantechmate.com. Or by phone: 1-800-662-2001.
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ITB15-012h
CLAIMS INFORMATION
NOTE: Refer to CVT Assembly Replacement Approval Procedures before submitting a claim.
Submit a Primary Part (PP) type line claim using the following claims coding:
If DTC P17F0 is stored
DESCRIPTION
PFP
OP CODE
SYM
DIA
JD01AA
JD023A
CVT R&R
(1)
CVT TROUBLE DIAGNOSIS
Reprogram TCM
JX22AA
FRT
(3)
(2)
32
JE99AA
0.5
(3)
(1) Reference the electronic Parts Catalog (EPC) and use the CVT assembly part number for the vehicle being
repaired as the Primary Failed Part.
(2) Use the Symptom and Diagnostic codes that apply to the repair actually performed.
(3) Reference the current Infiniti Warranty Flat Rate Manual and use the indicated Flat Rate Time.
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic procedures subsequently
required. Do NOT claim any diagnostic OP Codes with this claim.
OR
If DTC P17F1 is stored and Control Valve is replaced (chain inspection shows no signs of chain slip,
OK)
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
RPL CVT CONTROL VALVE ASSY
Reprogram TCM
31705-29X0C
JD48AA
JE99AA
ZE
32
(1)
(1) Reference the current Infiniti Warranty Flat Rate Manual and use the indicated Flat Rate Time.
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic procedures subsequently
required. Do NOT claim any diagnostic OP Codes with this claim.
and
DESCRIPTION
OP CODE
FRT
Inspect CVT Chain, Chain = OK
JX37AA
0.3
OR (see next page)
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ITB15-012h
If DTC P17F1 is stored and chain inspection shows signs of Chain slip (NG) CVT is replaced
DESCRIPTION
PFP
OP CODE
SYM
DIA
JD01AA
CVT R&R
JD023A
(1)
ZE
32
CVT TROUBLE DIAGNOSIS
JX22AA
Reprogram TCM
JE99AA
FRT
(2)
0.5
(2)
(1) Reference the electronic Parts Catalog (EPC) and use the CVT assembly part number for the vehicle being
repaired as the Primary Failed Part.
(2) Reference the current Infiniti Warranty Flat Rate Manual and use the indicated Flat Rate Time.
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic procedures subsequently
required. Do NOT claim any diagnostic OP Codes with this claim.
and
DESCRIPTION
OP CODE
FRT
Inspect CVT Chain, Chain = NG (includes control valve R&I)
JX36AA
2.3
CVT Assembly Replacement Approval Procedures

If P17F0 is stored for CVT replacement:
a. Complete the Powertrain Call Center (PCC) CVT Preauthorization Form in ASIST.
b. Attach the C-III plus screen printouts showing the VIN and DTC to the Preauthorization Form.
c. Call the PCC for authorization at 800-973-9992 (opt 2).

If P17F1 is stored and CVT chain inspection indicates CVT assembly replacement is required:
a. Complete the PCC CVT Preauthorization Form in ASIST.
b. Attach the C-III plus screen printouts showing the VIN and DTC to the Preauthorization Form.
c. Attach the required video (15 seconds or less) to the CVT Preauthorization Form.

Failure to submit a continuous video showing evidence of chain slip and the VIN will cause
immediate denial of request for CVT unit replacement.
d. Call the PCC for authorization at 800-973-9992 (opt 2).
IMPORTANT: Make sure the video has a clear image of the VIN on the F.M.V.S.S. certification label
(VIN label).
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ITB15-012h
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
March 13, 2015
ITB15-012
Original bulletin published
March 30, 2015
ITB15-012a
Added additional approval information
November 2, 2015
ITB15-012b
Amended applied vehicles
November 6, 2015
ITB15-012c
January 28, 2016
ITB15-012d
March 31, 2016
ITB15-012e
Changed installation procedure for valve body
April 29, 2016
ITB15-012f
Amended to remove strainer O-ring part and part number
March 31, 2017
ITB15-012g
Added model years and part numbers
October 22, 2019
ITB15-012h
Added TCM reprogramming
Amended Action, Service Procedure, Parts Information and
Claims Information
Amended Applied Vehicles, If You Confirm, Flow Chart, Service
Procedure
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ITB15-012h