SFCC_OCT19_18
Service Bulletin Details
Public Details for: SFCC_OCT19_18
Range displayed is always 201 at 100% state of charge
Models from 2020
2020 JAGUAR I-PACE |
Models from 2019
2019 JAGUAR I-PACE |
Latest Vehicle Concern Fixes Displayed Range is 201 miles (323 km) at 100% State of Charge Customer Voice: • Range displayed is always 201 at 100% State of Charge Technical Description: • Range displayed is always 201 at 100% State of Charge Status: • Under Investigation • Do no perform pedal reset procedure nor instruct the customer to do so. When performing the PCM Range Reset Procedure, skip the manual pedal reset step. • Inquire about the customer’s driving habits and accessories used while driving (i.e. Max AC, Dynamic Driving, etc.) • Run a session and check for any HV related codes. Follow TOPIx & Guided Diagnostics for any relevant DTCs stored • If no root cause is found via diagnostic steps taken raise a TA including all Primary/ Secondary diagnosis 19/20MY I-PACE