SFCC_OCT19_37

Service Bulletin Details

Public Details for: SFCC_OCT19_37

Customer states there is no audio output from the speakers on all sources


- 2020 - 2019 - 2018 -

Models from 2020
2020 JAGUAR E-PACE
2020 JAGUAR F-PACE
2020 JAGUAR F-TYPE
2020 JAGUAR I-PACE
2020 JAGUAR XE
2020 JAGUAR XF
2020 JAGUAR XJ
2020 LAND ROVER DISCOVERY
2020 LAND ROVER DISCOVERY SPORT
2020 LAND ROVER RANGE ROVER
2020 LAND ROVER RANGE ROVER EVOQUE
2020 LAND ROVER RANGE ROVER SPORT
2020 LAND ROVER RANGE ROVER VELAR
Models from 2019
2019 JAGUAR E-PACE
2019 JAGUAR F-PACE
2019 JAGUAR F-TYPE
2019 JAGUAR I-PACE
2019 JAGUAR XE
2019 JAGUAR XF
2019 JAGUAR XJ
2019 LAND ROVER DISCOVERY
2019 LAND ROVER DISCOVERY SPORT
2019 LAND ROVER RANGE ROVER
2019 LAND ROVER RANGE ROVER EVOQUE
2019 LAND ROVER RANGE ROVER SPORT
2019 LAND ROVER RANGE ROVER VELAR
Models from 2018
2018 JAGUAR E-PACE
2018 JAGUAR F-PACE
2018 JAGUAR F-TYPE
2018 JAGUAR XE
2018 JAGUAR XF
2018 JAGUAR XJ
2018 LAND ROVER DISCOVERY
2018 LAND ROVER DISCOVERY SPORT
2018 LAND ROVER RANGE ROVER
2018 LAND ROVER RANGE ROVER EVOQUE
2018 LAND ROVER RANGE ROVER SPORT
2018 LAND ROVER RANGE ROVER VELAR 
Latest Vehicle Concern Fixes
No Audio Output or Loss of Audio
Customer Voice:
• Customer states there is no audio output from the speakers on all sources
Technical Description:
• Audio Amplifier Module AAM hardware failure
• This specific issue is not related at this time to SSM 74491 and SSM 74490 for
the polar switch failure
• For 18MY Range Rover, RRS and Discovery please be sure to follow
LTB1226NAS2 which provides instructions to update to the AAM software
Status:
• Under Investigation, parts have been sent back to UK engineering for analysis
• Should diagnosis lead to the replacement of the AAM, please raise an EPQR
with the parts managers information for us to create a parts return.
18 – 20MY E-PACE, F-PACE, I-PACE, F-TYPE,
XE, XF, XJ, Range Rover, RR Sport, RR Velar,
RR Evoque, Discovery, Discovery Sport with
InControl Touch Pro Audio System

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