A4419722056386_2
Service Bulletin Details
Public Details for: A4419722056386_2
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked. 2019-2021 a3 cabriolet, 2019-2021 a5 sportback, 2019-2021 rs5 cabriolet, 2019-2021 s5 sportback, 2021 rs6 avant
Models from 2021
Models from 2020
Models from 2019
44 Wheel alignment 44 19 72 2056386/2 November 26, 2019. Supersedes Technical Service Bulletin Group 44 number 19-70 dated October 21, 2019 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment All 2019 – 2021 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 2 - Revised Service (Updated tool) 1 10/21/2019 Initial publication Customer states: The vehicle pulls to one side. And/or The steering wheel is crooked. Technical Background This bulletin applies only for vehicles at PDI and/or below 1000 miles. This bulletin applies to axle alignment only. Production Solution Not applicable. Service 1. Test drive the vehicle to reproduce the concern. 2. Review Elsa at Repair Manual, Chassis >> Suspension, Wheels, Steering >> 44 Wheels, Tires, Wheel Alignment. 3. Make sure that the software of the wheel alignment equipment is up-to-date. Page 1 of 3 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 4. Upload the alignment protocol before and after the repair to DOC-IT. Note: Do not upload pictures of the alignment computer screen to DOC-IT, only upload the complete alignment protocol as a pdf file. 5. If the concern was “steering wheel crooked”, upload a picture of the steering wheel with VAS 6458 installed (Figure 1). Note: Please refer to ELSA for additional tools and/or other procedures necessary for the repair. Figure 1. VAS 6458 installed with steering wheel off-center. Warranty Claim Type: 910 before delivery. 110 up to 1,000 Miles. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4485 Damage Code: 0010 Labor Operations: Use applicable SRT’s for wheel alignment and See SRT predecessors if necessary See SRT Page 2 of 3 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Diagnostic Time: Claim Comment: GFF 0150 0000 Time stated on the diagnostic protocol Road test prior to the service procedure 0121 0002 10 TU Road test after the service procedure 0121 0004 10 TU As per TSB #2056386/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Tool Number Tool Description VAS 6458 Steering wheel scale VAS 61XX Vehicle Diagnostic Tester Additional Information All part and service references provided in this TSB (2056386) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2019 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 3 of 3 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.