TRMARDMV_Audi

AUDI DEALER COMMUNICATION
Takata Reminder Mailing – Arkansas DMV / Safety Recalls 69R6, 69R7, 69S8
This notice is for: 
Dealer Principal
General Manager
Sales Managers


Date:
Mailing Information:



Service Manager
Parts Manager
Service Advisor


Warranty
Administrator
Technicians
November 19, 2019
In conjunction with the Arkansas DMV, Audi will be sending Takata airbag recall
reminder notices to approximately 600 Audi owners in the state of Arkansas on
November 19 2019.
A copy of the owner notification is attached for your reference.
Please make every effort to quickly schedule owners who contact your dealership forr
a repair appointment.
Parts Department: Parts are available.
Please coordinate with your service department to ensure that parts are on hand to
support all scheduled appointments.
Notes:
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered
by this notification under a sale or lease until the defect or noncompliance is remedied. By
law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply
with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to
motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles
in their inventory which are involved in a safety or compliance recall until the defect has
been remedied.
This notice is for: 


Date:
Mailing Information:
Dealer Principal
 Service Manager
-END OF MESSAGEGeneral Manager
 Parts Manager
Sales Managers
 Service Advisor


Warranty Administrator
Technicians
November 19, 2019
In conjunction with the Arkansas DMV, Audi will be sending Takata airbag recall reminde
notices to approximately 600 Audi owners in the state of Arkansas on November 19
2019.
A copy of the owner notification is attached for your reference.
Please make every effort to quickly schedule owners who contact your dealership for a
repair appointment.
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additionalParts
assistance.
Direct press Parts
inquiries
to available.
Audi Public Relations.
Department:
are
Audi Customer Protection
Notes:
Please coordinate with your service department to ensure that parts are on hand t
support all scheduled appointments.
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by
this notification under a sale or lease until the defect or noncompliance is remedied. By law,
dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an
applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor
WHAT YOU NEED TO KNOW

Your vehicle has an urgent airbag recall.

The airbag could injure or even kill you and your
passengers.

The repair is FREE at any Audi-authorized dealer.

Visit
www.audiusa.com/dealers-webapp/map
to find your nearest dealer and make an
appointment. Or, call 800-822-2834.
[Month Year]
[Customer Name]
[Street Address]
[City, ST Zip]
URGENT AIRBAG SAFETY RECALL: IMMEDIATE ACTION REQUIRED!
This notice applies to a vehicle registered in your name: [VIN]
Dear [NAME]:
The Department of Motor Vehicles (DMV) is contacting you personally because your vehicle has a recalled
airbag that could kill or seriously injure you and your passengers if it deploys.
The DMV has received information from Audi that the vehicle currently registered in your name with the Vehicle
Identification Number [VIN] has been recalled. If the airbag deploys, in some cases the airbag may explode
and spray sharp metal fragments or shrapnel toward you and your passengers.
According to records from Audi, your vehicle has not been repaired yet. The potentially lifesaving repair is
FREE and parts are available now. Please immediately call an Audi dealer for more information or to schedule
a FREE repair.
IF YOU NO LONGER OWN THIS VEHICLE: DISREGARD THIS LETTER
CALL
Audi is one of 19 vehicle manufacturers affected by this recall. The National Highway Traffic Safety
Administration reports other auto manufacturers have 16 confirmed deaths in the United States and
hundreds of alleged injuries resulting from this defect.
Please encourage your family and friends to check for vehicle safety recalls using their VIN at
www.NHTSA.gov/recalls or www.airbagrecall.com. You and your family’s safety on Arkansas’s roadways is
our top priority.
Please act NOW to protect yourself and your passengers.
If you believe that Audi or your Audi dealership is unable to remedy the defect without charge within a reasonable time, you may submit a complaint to the
Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590, or you ma y call the toll-free Vehicle Safety
Hot Line at 1–888-327-4236 (TTY: 1-800-424-9153), or go to NHTSA.gov. In cooperation with the Arkansas DMV, the cost of this letter was paid for by Audi.
Taxpayer dollars were not used.