SSM74606

Special Service Message
NOTE: A Special Service Message is a formal communication issued by Jaguar and carries the
same importance of a Technical Service Bulletin. An SSM is a quick method of communicating
"Need To Know" information to the technical service community. SSM's may be issued in
advance of a technical bulletin or may be the only communication on a given topic. All
information contained in Jaguar technical communications are intended for use by trained,
professional technicians with the knowledge, tools, and equipment required to complete the
procedure correctly and safely. It informs the Technicians of conditions that may occur on
some vehicles, or provides information that could assist in correct vehicle and diagnostic
service.
SSM 74606 - F-Pace 2017MY Onwards – Wireless (Mobile Device)
Charger (T4A27623) Intermittent Charging or Inop
Models : F-Pace / X761
Engineer Shilvock Matthew
Name :
Last 18 NOV 2019 07:58:38
Modified :
Category : Electrical
Symptom : 207000 Entertainment Systems
Content : I s s u e:
JLR are investigating reports of the Wireless Charger
Accessory are intermittently charging or not charging
the mobile device.
C a u s e:
Unknown at this time
Action:
If this symptom is reported please raise an ePQR with
the following information;
Mobile device Make and Model
Does the customer’s mobile device have a case/
cover fitted?
If so, does the wireless charging operate as
normal with the case/ cover removed?
Please detail how you have resolved this
customers concern?
Thank you in advance for your assistance with this
matter.
Jaguar Land Rover Limited 2000 - 2019 (Rel. 2675)