122-J7H9X-01

Service
Technical Information
40/19
ENU
2141
2
Vibration Symptom - Vibrations From Footwell and Steering Wheel Area: Replacing
grommets and spacer sleeves for pressure pipes (SY 40/19)
Vehicle Types:
Cayenne (9YA)/Cayenne E-Hybrid (9YA)
Model Year:
As of 2018 up to 2019
Equipment:
3.0-liter V6 Turbo engine (engine type: DCBE)
Subject:
Securing pressure pipes to lock carrier
Symptom:
Vibrations can be felt in the footwell and on the steering wheel during slight partial load acceleration.
Cause:
The spacer sleeves fitted at the fastening points of the pressure pipes can cause too much pre-pressure
on the relevant grommets. As a result, vibrations can be transferred via the body into the passenger
compartment.
Remedial
Action:
Install modified grommets and spacer sleeves at the fastening points of the pressure pipes.
Required parts
and materials:
Part No.
867129669
PAB129734
Date of
Introduction:
Designation
– Use
 Grommet
For securing pressure pipe
 Sleeve
For securing pressure pipe
Qty.
4
4
Adapted spacer sleeves used from:
Date
04 April 2018
Preliminary work
Work Procedure: 1
2
Remove air box for air cleaner, see  Workshop Manual '242719 Removing and installing air box for
air cleaner'.
Remove front bumper, see  Workshop Manual '631019 Removing and installing front bumper'.
Replacing spacer sleeves for pressure pipes
Work Procedure: 1
Remove front release element ( Front release element -1-).
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Dec 2, 2019
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Service
2141
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Technical Information
40/19
1.1
Unscrew screws ( Front release element -2-).
1.2
Pull front release element ( Front release element -1-) up off the guide on the lock carrier
( Front release element -arrow-) and set it aside.
Front release element
2
Remove radiator cover ( Radiator cover -1-).
2.1
Press in clips ( Radiator cover -2-) and pull radiator cover ( Radiator cover -1-) up and
off.
Radiator cover
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Service
Technical Information
40/19
ENU
2141
2
Information
3
•
Refrigerant or coolant lines must not be disconnected. The condenser is only swivelled aside.
•
When swivelling out and supporting the condenser, always make sure not to damage any lines.
Replace grommets and spacer sleeves ( Spacer sleeves for pressure pipes -1-) at the fastening
points of the pressure pipes.
3.1
Loosen condenser and additional radiator (only on PHEV) from the lock carrier, swivel them
out carefully and support them.
 Spacer sleeves for pressure pipes
3.2
Unscrew screws and replace grommets and spacer sleeves underneath.
3.3
Screw in screws and tighten to Tightening torque 8 Nm (6 ftlb.) .
3.4
Secure condenser and additional radiator (only on PHEV) to the lock carrier.
Spacer sleeves for pressure pipes
4
Install radiator cover. Make sure that the retaining lugs engage correctly.
5
Position front release element, fit screws and tighten to Tightening torque 8 Nm (6 ftlb.) .
Subsequent work
Work Procedure: 1
2
Install front bumper, see  Workshop Manual '631019 Removing and installing front bumper'.
Install air box for air cleaner, see  Workshop Manual '242719 Removing and installing air box for
air cleaner'.
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Dec 2, 2019
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Service
2141
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Technical Information
40/19
Invoicing
Invoicing:
For documentation and warranty invoicing, enter the labor operation, PQIS coding and part number
specified below in the warranty claim:
APOS
Labor operation
50384910
Reworking lock carrier (429 TU)
I No.
PQIS coding:
Location (FES5)
21410
Pressure pipe
Damage type (SA4)
1313
Vibrating, shaking
Parts Info:
Part No.
867129669
PAB129734
References:
Designation
– Use
 Grommet
For securing pressure pipe
 Sleeve
For securing pressure pipe
Qty.
4
4
 Workshop Manual '631019 Removing and installing front bumper'
 Workshop Manual '242719 Removing and installing air box for air cleaner'
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2019 Porsche Cars North America, Inc.
Dec 2, 2019
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