A19-124
Service Bulletin Details
Public Details for: A19-124
Service bulletin - the transmission has intermittent harsh or jerky upshifts with steady acceleration, or the mil comes on with dtc P0716.
Models from 2019
2019 HONDA ODYSSEY |
Models from 2018
2018 HONDA ODYSSEY |
Service Bulletin 19-124 December 23, 2019 Version 1 9-Speed A/T Hard Upshift with Steady Acceleration or MIL On with DTC P0716 AFFECTED VEHICLES Year Model Trim VIN Range 2018-19 Odyssey LX, EX, EX-L with 9-speed A/T ALL SYMPTOM The transmission has intermittent harsh or jerky upshifts with steady acceleration, or the MIL comes on with DTC P0716. POSSIBLE CAUSES Abnormal TCM adaptation values or a miscalculation in the TCM software causes the MIL to come on with DTC P0716. NOTE For the hard upshift concern, make sure the vehicle has at least 500 miles on the odometer because it takes that long for the TCM to adapt to the customer's driving pattern. CORRECTIVE ACTION Update the TCM. NOTES • This software update repairs two different symptoms: Intermittent harsh or jerky shifts with steady acceleration and MIL coming on with DTC P0716. Any other conditions continue with normal system troubleshooting. • Have the service manager or service advisor explain to the customer that after the TCM update, it will take about 500 miles for the TCM to adapt to the customer's drive pattern. WARRANTY CLAIM INFORMATION The normal warranty applies. Operation Number Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 1255C7 Update the TCM software. 0.2 hr 03214 03217 A19124A 28103-5NZ-A00 Skill Level: Repair Technician CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. © 2019 American Honda Motor Co., Inc. — All Rights Reserved Page 1 of 3 SOFTWARE INFORMATION NOTE Unnecessary or incorrect repairs resulting from a failure to update the i-HDS are not covered under warranty. i-HDS Software Version: 1.005.044 or later J2534 Software Information: • PC Application Version 1.1.0.6 or later • Database update 25-NOV-2019 Before beginning the repair, make sure that both the i-HDS and J2534 software are updated as listed above. Do only the update listed in this service bulletin. You cannot apply the updates with the MVCI as a standalone tool. To update the software you must use the MVCI or the DST-i interface in conjunction with the J2534 Rewrite PC application on the i-HDS. For more information about updating the i-HDS, the MVCI, and vehicle systems, refer to Service Bulletin 01-023, Updating Control Units/Modules. Year/Model Trim Program ID (or later) 2018 Odyssey LX 28103-5NZ-A000 2018 Odyssey EX, EX-L 28103-5NZ-A100 2018 - 19 Odyssey LX 28103-5NZ-A200 2018 - 19 Odyssey EX, EX-L 28103-5NZ-A300 Page 2 of 3 REPAIR PROCEDURE NOTES • Make sure the 12-volt battery is fully charged before starting an update. • Connect a fully charged jumper battery to the vehicle, and leave it connected during the entire procedure to maintain steady voltage. • Do not use the GR8 because the vehicle requires a steady electrical current. • Control module failure caused by the improper completion of a software update (early key cycle, low battery voltage, disconnected DLC cable, etc.) is not covered by warranty. • If an error occurs during the update or the i-HDS freezes, do not disconnect the battery or turn the ignition to OFF. Reboot the i-HDS, and start over. • To prevent control unit damage, do not operate anything electrical (headlights, audio system, brakes, A/C, power windows, door locks, etc.) during the update. • Warranty reimbursement for technician labor is not allowed for routine checking/installation of any available software update. 1. Verify the customer concerns for the intermittent harsh or jerky upshift with steady acceleration or the MIL or OBS is on with DTC P0716. NOTE This service bulletin does not apply to vehicles with a hard downshift or hard upshift using the paddle shifters or vehicles with under 500 miles on the odometer, Follow normal system troubleshooting. 2. Update the TCM software using the J2534 Rewrite software with the DST-i. Refer to service bulletin 01-023, Updating Control Units/Modules. NOTE Have the service manager or service advisor explain to the customer that after the TCM update, it will take about 500 miles for the TCM to adapt to the customer's drive pattern. END Page 3 of 3