TSB-15-42A-001

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Technical Service Bulletin
SUBJECT:
LOWER LIFTGATE PANEL RUST
No:
TSB−15−42A−001
DATE:
August, 2015
MODEL:
2011 − 2012 Outlander
Sport/RVR
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ ] SALES MANAGER
PURPOSE
Customers of some affected vehicles may report rust or corrosion on the rear liftgate in the following areas:
D
Section where liftgate upper panel meets the lower panel.
D
Edge of the liftgate open switch on the lock release handle.
Rust between the upper and lower panels may be due to uneven sealant application that allows water
to enter between the packing and the body sealant. Rust near the liftgate open switch may be due to
inadequate clearance between the switch and upper panel, causing the edge of the switch to scratch the
coating of the upper panel, leading to water intrusion and rust.
This TSB instructs dealers to repair any rusted areas, add sufficient sealant to prevent rust, repaint
repaired areas, then apply protective film on the open switch area.
AFFECTED VEHICLES
All 2011−2012 Outlander Sport/RVR
Copyright 2015, Mitsubishi Motors North America, Inc.
Continued
The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi Dealer Link,
MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
(4277)
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TSB−15−42A−001
REPAIR PROCEDURE
1. Repair all rusted areas as necessary.
2. Apply body sealant to the edge of the upper panel on the liftgate.
3. Using a spatula, wipe off excess sealant on the edge of the upper panel and surface of the lower panel.
Wipe off any sealant on the edge of the hole for the liftgate open switch.
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TSB−15−42A−001
NOTE: Ensure there is sufficient sealant between the upper and lower panels, and the sealant
surfaces are smoothed out flush with the body panel surfaces.
4. Paint the repaired area(s) as necessary with the vehicle specific colors.
5. Apply the countermeasure protection film (P/N 5819A084) to the liftgate open switch area on the body
panel as shown.
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TSB−15−42A−001
PARTS INFORMATION
Use only the Genuine Mitsubishi Parts listed below.
Description
Part Number
Qty.
Film, Tailgate Protector
5819A084
1
WARRANTY INFORMATION
This bulletin is supplied as technical information only and is not an authorization to repair. If an affected
vehicle is reported with the described condition, diagnose the condition, repair as described in this bulletin
and submit a normal warranty claim using the following information.
If touch−up painting of the liftgate is required, follow standard warranty procedures for claim submission.
Description: Lower Liftgate Panel Rust: Repair Rust/Corrosion and Apply Body Sealant and
Protective Film
Operation Code
424311 99
Nature Code
Cause Code
30D
580
Operation time
Actual time
Warranty Coverage: Basic Coverage − Refer to the Superscreen for individual vehicle warranty
coverage terms.
Normal warranty procedures PWA limit requirements apply.