TJ32892.2.0-2019

VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
PAC 360 side camera, intermittent no image
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 32892.2.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2019-12-05
2019-12-10
FUNC GROUP:
FUNC DESC:
3871
Parking assistance
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“Right first time in Time”
Attachment
File Name
TJ 32892_1.jpg
TJ 32892_2.jpg
File Size
0.0470 MB
0.0332 MB
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
224
225
227
234
235
236
238
246
256
536
Gear
Steer
Model Year
2019-2020
2019-2020
2019-2020
2017-2017
2017-2020
2017-2020
2017-2020
2018-2020
2016-2020
2019-2020
Plant
Chassis range
-
CSC Customer Symptom Codes
Code
KS
2X
HV
IM
Description
Front/rear park assist/Does not work
Park assist camera/Does not work
Video other/Other video problems
Video other/Front screen, poor image quality/no image
Produced and printed in the USA and available as an electronic document.
© 2019 VOLVO CAR USA, LLC
Struc Week
Range
201835-201939
201817-201939
201846-201939
201617-201716
201624-201939
201646-201939
201646-201939
201717-201939
201505-201939
201746-201939
Technical Journal 32892.2.0
VST Operation Number
DTC Diagnostic Trouble Codes
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Text
DESCRIPTION:
WAM = Wide Angle vision Module
CEM = Central Electronic Module
DDM = Driver Door Module
PDM = Passenger Door Module
PAC = Parking Assistance Camera
PDS = Pre-Delivery Service
If there is no camera image intermittently for left/right side PAC (PAC 360) without any DTCs (see
picture TJ 32892_1.jpg) please follow instructions under “Service”.
SERVICE:
Check that all doors are closed and side mirrors are unfolded.
If there is no/black image, try to recover image by pressing the “fold/unfold mirror” buttons on driver
door controls. If still not shown, repeat the operation a few times.
If still not successful, do not replace any parts for this symptom:
If the above described symptom still occurs, the DDM/PDM need to be upgraded with improved
software.
The software can be downloaded in accordance with TJ 31543. (The improved DDM/PDM software is
included in software products such as Service 2.0, PDS, Total Upgrade)
If a DTC is present in the WAM, CEM, DDM/PDM or there is a hardware/harness problem related to
the PAC camera, a pink crossed camera image will be shown see picture (TJ 32892_2.jpg), then fault
trace according to VIDA for the present DTC.
Warranty claim info:
To get warranty claim accepted for a job described in this TJ, please use warranty claim data as
mentioned in TJ 31543.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group 3871.
To view TJ attachments continue to next page. This TJ has two attachments.
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