TRMCACBAR_Audi

AUDI DEALER COMMUNICATION
Takata Reminder Mailing – CA Bureau of Automotive Repair / Safety Recalls 69R6,
69R7, 69S8
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This notice is for:  Dealer Principal
 General Manager
 Sales Managers
Date:
Mailing Information:
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

Service Manager
Parts Manager
Service Advisor

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Warranty Administrator
Technicians
January 15, 2020
In conjunction with the California Bureau of Automotive Repair, Audi sent Takata airbag
recall reminder notices to approximately 27,300 Audi owners in the state of California
on January 14, 2020.
A copy of the owner notification is attached for your reference.
Please make every effort to quickly schedule owners who contact your dealership for a
repair appointment.
Parts Department:
Parts are available.
Please coordinate with your service department to ensure that parts are on hand to
support all scheduled appointments.
Notes:
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by
this notification under a sale or lease until the defect or noncompliance is remedied. By law,
dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an
applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor
vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
BUSINESS, CONSUMER SERVICES, AND HOUSING AGENCY • GAVIN NEWSOM, GOVERNOR
BUREAU OF AUTOMOTIVE REPAIR
10949 North Mather Boulevard, Rancho Cordova, CA 95670
P (800) 952-5210 F (916) 464-3424 | www.bar.ca.gov
[Month Day, Year]
[Name and Title]
[Street Address]
[City, State Zip]
RE: Urgent Airbag Safety Recall for Your Vehicle
Dear [Ms./Mr. and Last Name]:
The Bureau of Automotive Repair is contacting you concerning an urgent safety recall issued for
your Audi (Vehicle Identification Number [VIN number]). If you no longer own this vehicle, you
may disregard this letter.
A safety recall is issued when a vehicle manufacturer or the National Highway Traffic Safety
Administration (NHTSA) determines that a vehicle or its equipment creates an unreasonable
safety risk or fails to meet Federal Motor Vehicle Safety Standards. Vehicle manufacturers are
required to fix the problem by repairing or replacing the recalled part(s).
A recall has been issued for your vehicle because it is equipped with defective air bag(s) that
may explode when deployed. To ensure the safety of you and your passengers, please take the
following steps as soon as possible:
1. Access your vehicle’s recall information – Visit www.NHTSA.gov/recalls
or www.audiusa.com/recalls and enter the 17-character Vehicle Identification Number in
the VIN lookup tool to review recall information for your vehicle, including important
repair instructions.
2. Schedule the recall repair – Contact your vehicle manufacturer at 800-822-2834 or
your local Audi dealership to schedule the repair. The recall repair will be made at no
cost to you.
3. Signup for recall alerts – Visit www.NHTSA.gov/alerts to subscribe to NHTSA’s Recall
Notification Email System to receive alerts about any future safety recalls affecting this
or any other vehicle you may own.
For more information on safety recalls, visit www.NHTSA.gov/recalls.
Thank you for your attention to this urgent safety matter.
BUREAU OF AUTOMOTIVE REPAIR